I am giving 2 stars because my dog enjoyed the toys & they were flexible about not including treats like we requested. Cancelling is a nightmare! Plan on spending lots of time emailing the company be... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My dog Bat loves the toys I have super chewer and not a toy destroyed like pet store toys she is a huge chewer for sure as a German shepherd and working dog puppy in training. I have 3 other dogs and... Voir plus
Absolutely adorable toy designs and high quality products. Always exciting for our dog to open new box to find treasures and owner loves each and every item, too! Reps are available easily and quite w... Voir plus
Our rescue dog recently had a terrible accident that left him partially paralyzed. On top of that, we lost our other rescue (his best friend) just a few months ago after they had been together for 8 y... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness

Coordonnées de contact
Etats-Unis
- happyteam@bark.co
- barkbox.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My dog loves the toys every month
My dog loves the toys every month. The treats seem to be a favorite too
Barkbox is the best!
My pups love their Barkbox! They get so excited when it is delivered! I love the themes and they love the toys and treats!
Last order was not good
Last order was not good. Bear tore apart one of the stuffed toys in about 15 minutes. it got thrown away the night we got it. Most of them last, but this one was terrible.

Réponse de BarkBox
My pup really loved the toys and treats…
My pup really loved the toys and treats in this month’s bag! The jerky treats are his favorite. I do appreciate that Barkbox took the initiative to replace an unsuitable toy that was scheduled to be in this month’s bag. Thank you for watching out for Cooper!
Great products and amazing service
Great products and amazing service. Whenever there was a concern they were prompt in responding back and finding a way to make it right.
Your compassion for your customers and…
Your compassion for your customers and of course our pets . You listen and you react and you go the extra mile to take care .
Customer service is top-notch
Customer service is top-notch. The treats were different and my dog loved them. My dog and I loved the themed toys.
Great service and my dog is happy
They declined my return
They declined my return of 3 bark crocs. They arrived may 27th and i tried to return them on june 1st. I have 3 different sized dogs and got one of each size. Unfortunately, they aren't a good fit for 2 of my dogs and I explained to the agent why. I did see that their 100% happiness refund policy said they do not take returns due to the edible nature. But I did not buy edible products.
They offered me a 50% refund of the 2 crocs that did not fit. I accepted it.

Réponse de BarkBox
My pup loves the toys
My pup loves the toys. He knows when the bag comes in the mail. I give him one toy every other day by the time the new bag comes he’s destroyed the ones he got he’s wicked rough on toys.
Dogs love
out of all the dog toy brands my pups love these the most. really high quality and i find the squeakers to have a bit of a unique sound and duration compared to other brands out there. SUPER durable. i’ve never used their subscription service i’ve always just opted to buy the toys i know my dogs will like. their favorites are any of the hide-a-toy styles. great products. great company.
Great customer service and products.
I've used barkbox yearly subscription twice. Once I had to end it early when my dog passed away. They not only refunded the months I didn't get, which is more than I expected, but they sent me a condolence message and a resource for grief counseling. I brought in a new dog and couldn't have plastic with the super chewers box and after contacting customer service I never saw any plastic in the boxes. That Christmas they sent me an email reminding me that a loss in my life can make the holidays tough and give me grief counseling resource again.
I liked the variety of toys and treats. Some toys you could hide treats in, some toys my dog liked to throw around, and some he liked to just chew on. Some may look like one's he got but he's a dog and loved them all.
Always a nice experience from BarkBox
Always a nice experience from BarkBox. Pups look forward to their new toys and treats.
Happy fur babies, happy life!
Boxes are always packed with the proper goodies that my doggo’s love! Always a great choice to spoil one or all of your furry children!
My dogs enjoy the toys and treats.
I love the treats that I get and so…
I love the treats that I get and so does Honey. Honey loves the toys. They are pretty sturdy but she always chews the material off of them and swallows it. I look forward to getting the boxes and seeing what you have sent.
We LOVE this subscription
We LOVE this subscription! My dog gets so excited everytime we have a delivery thinking theyre all barkbox. The quality of all the products has been wonderful. Great variety of items each time. Its a favorite and we love seeing how much our pup enjoys each box!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







