5 stars really isn't enough for this fantastic and extremely helpful Company. Very knowledgeable and assisting their customers is a joy, not a hindrance. Very rare these days. I would like to thanks L... Voir plus
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Lisez les avis des autres
Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS... Voir plus
Quick telephone call answered all my questions, wanting to mix different cameras on differed MCB’s on outhouses (but on same electric meter). Proforma appeared….order placed….just awaiting the cameras... Voir plus
Rang up Bascom technical help this morning chasing a fault from someone tampering with an already built System. The technical advisor couldn't have been any more helpful. Not often you get stra... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bascom develops and supplies professional CCTV cameras for SMEs and individuals with a larger property or premises. The systems are designed for self-installation: the cameras connect via the mains (Bascom® POWER) or a network cable (PoE) to a recorder that stores the footage locally, without a subscription.
Coordonnées de contact
156 Great Charles Street, B3 3HN , Birmingham, Royaume-Uni
- 0121 368 0033
- info@bascom-cameras.co.uk
- bascom-cameras.co.uk
4,9
Excellent
145 avis
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as usual a very quick responce from…
as usual a very quick responce from their support...
12 décembre 2022
Avis spontané
Excellent service
8 décembre 2022
Avis spontané
Excellent product and brilliant Customer Service
I decided to purchase a Bascom system after doing a fair bit of research into what it was capable of vs other systems as well as their great reviews. I have not been disappointed. The system arrived with the recorder missing from the box due to damage in transit (I think) but after an email to report it I received a telephone call immediately to say they would be investigating and that a replacement would be sent out straight away which it was, arriving within a couple of days. Customer support has been excellent throughout with James happy to answer any and all questions. It's a pleasure to be on the receiving end of such great customer service, especially in this day and age! I will now be looking to replace our external CCTV with a Bascom system. Picture quality is great, the App works well and PC/Mac software is perfect for our needs.
8 décembre 2022
Avis spontané
Rogier from BASCOM resolved the issue…
Rogier from BASCOM resolved the issue very quickly, thank you!
30 septembre 2022
Avis spontané
great product
great product, ok not cheap but hey you get what you pay for. service & backup advice spot on very quick replies via email
31 août 2022
Avis spontané
Brilliant service
I sent an email and details of what I required. Within 1 hour James replied and recommended the camera system. I have just placed the order and will be delivered soon. Would definitely recommend.
23 août 2022
Avis spontané
Website easy to negotiate and sales…
Website easy to negotiate and sales support second to none. Very helpful for novice home security system purchasers. They put together a security system based on my individual needs and made sure I was happy with the offer.
30 juin 2022
Avis spontané
Very efficient in reply to emails and…
Very efficient in reply to emails and sorting import duty out.
29 juin 2022
Avis spontané
bascom 3 cam system
Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS A PROPER CHRISTMAS PRESENT IF YOU GONNA BUY A SECURITY SYSTEM . I even use mine bird watching ZOOM IN ZOOM OUT and infra red at night crystel clear after sale service is strong
26 novembre 2021
Avis spontané
Not perfect
Product has been a bit unreliable. Bascom team are working on it to resolve the issues.
19 novembre 2021
Avis spontané
Great product
Great product, found things worked out the box - good and quick support. Very pleased, not the cheapest but worth it!
10 novembre 2021
Avis spontané
Excellent back up service
After only one phone call, the UK office called me back and with Mark's guidance I was able to achieve my aim of using a MacBook Air to view my cameras.
3 novembre 2021
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A few teething problems but all good in the end, excellent system & picture Quality in 1080i HD
Had a few problkems with delivery and compatability with my PANASONIC tv BUT ALL IS NOW WELL AND THE SYSTEM IS NOW EXCELLENT WITH A CLEAR 1080i PICTURE thanks to Rai in BASCOM Technical Support Iin The Netherlands.
1 novembre 2021
Avis spontané
Very good firm to deal with
27 octobre 2021
Avis spontané
Excellent equipment and reliable…
Excellent equipment and reliable customer service.
26 octobre 2021
Avis spontané
Questions answered rapidly
All my questions have been answered very quickly and with extra information. Always polite and helpful. Certainly gives confidence to the consumer.
21 octobre 2021
Avis spontané
James was very professional and…
James was very professional and explained everything in detail
13 octobre 2021
Avis spontané
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