Batteries didn’t arrive no one answers…
Batteries didn’t arrive no one answers the phone Complete Con and absolutely disgusting behaviour
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Batteries didn’t arrive no one answers the phone Complete Con and absolutely disgusting behaviour
I ordered the wrong batteries and within a short space of time (no more than 3 hours)I email their customer services to inform them that I had ordered the wrong batteries and asked could my order be changed but got no reply. I got the batteries but it was the original ones I had ordered. I emailed the company again on the 28/04/26 and still have not received a reply. Most will be saying why didn't I ring the company but I have poor hearing and using a phone when you can't make out what a person is saying gets very frustrating for both parties.
All batteries ordered were 2 years out of date , no reply
Don't use them! I ordered batteries from them on 7th December 2023 which never arrived. I then queried this on 18th December and was told on the 19th that they would contact Royal Mail. All went quiet and on 10th January I chased them and they said they were still waiting to hear - 16th Jan, they said they would resend; 1st Feb I questioned why the order still hadn't arrived; 2nd Feb they offered a refund which I accepted - but despite being chased more than once they have gone quiet and the £ has never been refunded! The worst company I have ever dealt with.
Despite claiming that they ship items within 24 hours, 9 days later there is no sign of the products and no indication in the form of a tracking number that they have ever been shipped. On suggesting I would contact the bank for a chargeback they cancelled the order without explanation or apology.
UPDATE
My batteries have arrived 16 days after ordering them in a package dated 15 days ago. It seems EVRI was the problem. Just a little more communication Batteries 1st to me would have helped. I suggest you change your shipping company too.
I placed an order before 3.00 p.m. and was delighted when I received an email saying the order had been dispatched at 3.01 that day. However, on checking tracking Evri didn't actually receive my order until Thursday. Creating a shipping label and sending an email isn't the same as dispatching stock.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.