It was not clear which items they sell directly and which ones they act as an agent for, especially since those are shipped separately. The service for the items stocked by BBQ-BITS was excellent.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
It was not clear which items they sell directly and which ones they act as an agent for, especially since those are shipped separately. The service for the items stocked by BBQ-BITS was excellent.... Voir plus
L'entreprise a répondu
We purchased a kamado x supreme & a variety of accessories for it a few months ago & I wanted to come back after using it thoroughly & leave a glowing review. This is an amazing bit of kit & it's sup... Voir plus
L'entreprise a répondu
Great product, great service Delivery came in two by FedEx Contacted BBQ Bits Matt was super helpful and found out about the delivery Especially great as FedEx was all automated Couldn’t s... Voir plus
L'entreprise a répondu
everything arrived quick and as described. the pizza oven is fantastic... just a good experience
BBQ-BITS offer premium quality outdoor Kamado BBQ's and a full range of Bella Pizza ovens to suit all needs.
Free Next Day Delivery...
Unit 24 folly farm Ramsdell Tadley , RG265GJ, Hampshire, Royaume-Uni
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
everything arrived quick and as described. the pizza oven is fantastic... just a good experience
Delivered on time.Excellent pizza oven.Works well and makes great pizza.

Réponse : BBQ-BITS
It was not clear which items they sell directly and which ones they act as an agent for, especially since those are shipped separately.
The service for the items stocked by BBQ-BITS was excellent. I received notifications about shipping and delivery throughout. However, I also purchased charcoal, and that was the opposite experience. I received no notifications, it was marked as delivered when it had not been, and it arrived while we were out. I then got a text from the driver saying it had been left hidden, but it was actually left in plain sight on the doorstep.

Réponse : BBQ-BITS
The order was delivered promptly and I was very happy with the product. Unfortunately, no instructions were included with the item and I had to search online to find out how to use it.

Réponse : BBQ-BITS
Great products at great prices. Speedy delivery. Will be purchasing more bits as my new BBQ obsession grows.

Réponse : BBQ-BITS

Réponse : BBQ-BITS
Great comms pre and post purchase. Best value products with immediate delivery for stock items.

Réponse : BBQ-BITS
Great service, fast delivery, kept informed. Highly recommended Definitely buy from here again

Réponse : BBQ-BITS
Fantastic service & super helpful with an exchange & providing advice on purchasing the correct accessory. Will have no hesitation purchasing from you again & recommending you to others.

Réponse : BBQ-BITS
Very easy website, quick delivery and a great price. It was the last accessory I needed for my new kamado grill. Would be very happy to use again. Thanks

Réponse : BBQ-BITS
Rapid delivery, great communication, and customer support, along with the BBQ and accessories looking great.

Réponse : BBQ-BITS
100% stand by this score!!
Really very helpful and understanding. I asked to return an order (my error) over the holidays and I was a bit rude using the chat tool on the website (thinking it was AI). Despite my message, they were extremely helpful, a courier collected the parcel the next day and received at their warehouse 24 hours after that with a replacement on the way.
Can’t argue with that for customer satisfaction or PR.
Thanks a lot and will definitely be buying from them again

Réponse : BBQ-BITS
Company delivered when they said they would. Oven itself looks great very sturdy. Can't wait to try it.

Réponse : BBQ-BITS
Ordered a pizza oven, there was a slight delay with the anticipated delivery date, I was e-mailed immediately and kept fully informed. First class customer service.

Réponse : BBQ-BITS
The product reached me in just two days, which was impressive. Although I didn't receive a prior notification about the delivery, everything went smoothly, so no complaints there. Simply measuring the cooking surface diameter doesn't fully capture its majesty—this thing is incredibly large and heavy, so assistance is a must. Hopefully, you won’t need to haul it up to a third-floor balcony as I did.The sellers were excellent, with clear communication and a seamless purchasing experience.

Réponse : BBQ-BITS
My bank made me question whether BBQ-BITS was a genuine site or a scam. So I emailed them and have to say the gentleman Matt put me right at ease with a rapid response. Gave me all the relevant information I required about BBQ BITS and kept me totally updated rewarding delivery. I received an email about 1 week before advising me of the delivery date and it arrived as he had stated. Totally happy with the product and service

Réponse : BBQ-BITS
Good company
Only sent 1item
But soon rectified .great dealing with a British company

Réponse : BBQ-BITS
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.