BBQ-BITS Avis 382

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

It was not clear which items they sell directly and which ones they act as an agent for, especially since those are shipped separately. The service for the items stocked by BBQ-BITS was excellent.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We purchased a kamado x supreme & a variety of accessories for it a few months ago & I wanted to come back after using it thoroughly & leave a glowing review. This is an amazing bit of kit & it's sup... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great product, great service Delivery came in two by FedEx Contacted BBQ Bits Matt was super helpful and found out about the delivery Especially great as FedEx was all automated Couldn’t s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

everything arrived quick and as described. the pizza oven is fantastic... just a good experience

À propos de l'entreprise

  1. Magasin d'articles de barbecue
  2. Grillades
  3. Aire de barbecue
  4. Jardin
  5. Magasin général

Écrit par l'entreprise

BBQ-BITS offer premium quality outdoor Kamado BBQ's and a full range of Bella Pizza ovens to suit all needs.

FREE Express UK Shipping

Free Next Day Delivery...

UK Express Shipping - FREE - 1-3 Business Days Europe Shipping - £29.99 - 2-11 Business Days Rest of World Shipping - Contact sales@bbq-bits.co.uk We send out all products purchased before 11am the same day. All items purchased in the UK are sent out on a next day 24 hour service with Parcelforce or Baytree. The highlands and offshore are sent on a 3-5 day express service.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

382 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Still waiting for it

Still waiting for it

30 mars 2026
Logo de BBQ-BITS

Réponse : BBQ-BITS

Sorry to hear this, Tony. I see you've received this now, I'm glad it's all sorted. Enjoy!

Noté 3 sur 5 étoiles

It was not clear which items they sell…

It was not clear which items they sell directly and which ones they act as an agent for, especially since those are shipped separately.

The service for the items stocked by BBQ-BITS was excellent. I received notifications about shipping and delivery throughout. However, I also purchased charcoal, and that was the opposite experience. I received no notifications, it was marked as delivered when it had not been, and it arrived while we were out. I then got a text from the driver saying it had been left hidden, but it was actually left in plain sight on the doorstep.

23 mars 2026
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Réponse : BBQ-BITS

Thanks for your feedback, Andy. We have since removed these products as they didn't align with our delivery promises. Thanks for taking the time to leave this review for us.

Noté 4 sur 5 étoiles

The order was delivered promptly and I…

The order was delivered promptly and I was very happy with the product. Unfortunately, no instructions were included with the item and I had to search online to find out how to use it.

26 mars 2026
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Réponse : BBQ-BITS

Thanks for your feedback, Pauline. We don't provide instructions for a cleaning brush. However, feel free to give us a call if you need any advice.

Noté 5 sur 5 étoiles

Great products at great prices

Great products at great prices. Speedy delivery. Will be purchasing more bits as my new BBQ obsession grows.

16 mars 2026
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Réponse : BBQ-BITS

Great to hear, Mick. We look forward to being a part of your journey.

Noté 5 sur 5 étoiles

Great comms pre and post purchase

Great comms pre and post purchase. Best value products with immediate delivery for stock items.

9 février 2026
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Réponse : BBQ-BITS

This is great hear, Mark. Thanks for your feedback.

Noté 5 sur 5 étoiles

Great service

Great service, fast delivery, kept informed. Highly recommended Definitely buy from here again

5 février 2026
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Réponse : BBQ-BITS

Thanks, Stella. This is great to hear.

Noté 5 sur 5 étoiles

Awesome customer service

Fantastic service & super helpful with an exchange & providing advice on purchasing the correct accessory. Will have no hesitation purchasing from you again & recommending you to others.

26 janvier 2026
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Réponse : BBQ-BITS

Great to hear. Thanks, Simon!

Noté 5 sur 5 étoiles

Great service!

Very easy website, quick delivery and a great price. It was the last accessory I needed for my new kamado grill. Would be very happy to use again. Thanks

19 janvier 2026
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Réponse : BBQ-BITS

Thanks Luke. This is great to hear.

Noté 5 sur 5 étoiles

100% stand by this score!!

100% stand by this score!!
Really very helpful and understanding. I asked to return an order (my error) over the holidays and I was a bit rude using the chat tool on the website (thinking it was AI). Despite my message, they were extremely helpful, a courier collected the parcel the next day and received at their warehouse 24 hours after that with a replacement on the way.
Can’t argue with that for customer satisfaction or PR.
Thanks a lot and will definitely be buying from them again

5 janvier 2026
Avis spontané
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Réponse : BBQ-BITS

Thank you for your feedback on our customer service, we really appreciate it!

Noté 5 sur 5 étoiles

Lovely looking

Company delivered when they said they would. Oven itself looks great very sturdy. Can't wait to try it.

15 décembre 2025
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Réponse : BBQ-BITS

Thanks for taking the time to leave us this great review.

Noté 5 sur 5 étoiles

Ordered a pizza oven

Ordered a pizza oven, there was a slight delay with the anticipated delivery date, I was e-mailed immediately and kept fully informed. First class customer service.

15 décembre 2025
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Réponse : BBQ-BITS

Thank you for your wonderful feedback, Stephanie!

Noté 5 sur 5 étoiles

The product reached me in just two…

The product reached me in just two days, which was impressive. Although I didn't receive a prior notification about the delivery, everything went smoothly, so no complaints there. Simply measuring the cooking surface diameter doesn't fully capture its majesty—this thing is incredibly large and heavy, so assistance is a must. Hopefully, you won’t need to haul it up to a third-floor balcony as I did.The sellers were excellent, with clear communication and a seamless purchasing experience.

28 décembre 2025
Avis spontané
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Réponse : BBQ-BITS

Great to hear. Thanks for your feedback, Megan!

Noté 5 sur 5 étoiles

My bank made me question whether…

My bank made me question whether BBQ-BITS was a genuine site or a scam. So I emailed them and have to say the gentleman Matt put me right at ease with a rapid response. Gave me all the relevant information I required about BBQ BITS and kept me totally updated rewarding delivery. I received an email about 1 week before advising me of the delivery date and it arrived as he had stated. Totally happy with the product and service

15 décembre 2025
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Réponse : BBQ-BITS

Thanks for your feedback, Stephen. We really appreciate your wonderful review. Thanks for taking the time.

Noté 4 sur 5 étoiles

Good company

Good company
Only sent 1item
But soon rectified .great dealing with a British company

15 décembre 2025
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Réponse : BBQ-BITS

Great to hear this. Thanks, Lisa.

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