The adult shirt was supposed to say Caffeine & Chaos and the children’s shirts were just supposed to say Chaos. All three had Caffeine & Chaos. When setting up the order there was no way to differenti... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a really positive experience with Beepumpkin customer service. I accidentally placed an incomplete order because I didn’t realize the t-shirt and baby bodysuit were sold separately, but Anne... Voir plus
L'entreprise a répondu
Second year purchasing these for 14 little cousins. Always a hit & the photos are fantastic. Shipping always makes me a bit nervous as they are coming from China so order early. And tracking shipments... Voir plus
L'entreprise a répondu
⭐️⭐️⭐️⭐️⭐️ We absolutely love these pajamas! The shirt is great quality and feels well-made, while the bottoms are incredibly soft and comfortable. They fit perfectly and are so cozy to wear. Deliver... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Designed with love, designed for newborns, kids, toddlers & family Members, Beepumpkin focuses on personalized tees, matching pajamas, hats, accessories, and more gifts for any family. Shop now to discover your family's new favorite wardrobe essentials and sentimental gifts that keep your bonds strong and memories alive.
Coordonnées de contact
Etats-Unis
- beepumpkin.com
3,8
Bien
549 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Yes I received my package today I love…
Yes I received my package today I love it. Thank you so much for everything. I would recommend you all. Thank you Thank you.
4 février 2026
Avis spontané
Réponse de Beepumpkin
Dear customer,
You're so welcome! 😊
Thrilled you love your package — thank YOU for the kind words and trust! 💙👕
Beepumkin Customer Service Team
Very cute!
The crewneck sweater was cute but thinner than I thought it would be. It’s in the middle of being a regular long sleeve and a crew neck
2 février 2026
Avis spontané
Réponse de Beepumpkin
Dear customer,
Thanks for your feedback! 😊 We’re glad you like the look — and we’ll pass along your note about the weight and style to our design team! 💙
Beepumkin Customer Service Team
Fast delivery
19 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear customer,
Thank you! 🚀 Glad your order arrived quickly! 😊
Beepumkin Customer Service Team
Not happy with this clothing
Not happy with this clothing. Very poor quality. The sweatshirts are made of low quality material that is rough and stiff. Definitely need a t-shirt under them as the rough texture irritates skin. Sizing runs small. Will not be ordering from here again.
30 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear customer,
We’re truly sorry to hear about your disappointing experience—thank you for letting us know. We’ve shared your feedback with our production team to address the fabric quality and sizing.
If you’d like to reach out directly, we’re here at support@beepumpkin.com and would still like to make things right.
Wishing you all the best.
Beepumkin Customer Service Team
Can’t get ahold of support for a return
6 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear customer,
We sincerely apologize 😞 for the frustration and inconvenience you’ve experienced with not being able to get in touch with our support team for your return request—this is completely not the level of service we strive to provide, and we take this issue very seriously.
We’re truly sorry for the breakdown in our support communication, and we want to make this right for you immediately 🙏. Please reach out to our dedicated support team directly at **support@beepumpkin.com** 📧, and our team will prioritize your return inquiry and assist you with a seamless resolution right away.
Again, we’re so sorry for the trouble this has caused you, and we appreciate your understanding and patience as we fix this for you promptly.
Best regards,
Beepumkin Customer Service Team
The shirts we received were very small
The shirts we received were very small. I ordered one size up and they were still too small for our children to wear. Shipping was adequate.
15 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear customer,
We sincerely apologize 😞 for the disappointment and inconvenience caused by the shirts being too small for your children, even after you ordered a size up—this is absolutely not the experience we want for our customers, and we take this sizing issue very seriously.
We’re truly sorry our sizing didn’t meet your expectations and that the shirts aren’t wearable for your little ones; this is a mistake on our end, and we’re working to review and improve our sizing guides and product measurements to prevent this from happening to other families 🙏. Your feedback is crucial for us to make necessary adjustments.
To resolve this for you as quickly as possible, please reach out to our support team at **support@beepumpkin.com** 📧. Our dedicated team will assist you with a satisfactory solution right away to make this right for you and your family.
Again, we’re so sorry for the trouble this has caused, and we appreciate your understanding and patience.
Best regards,
Beepumkin Customer Service Team
I loved the design of the sweater and…
I loved the design of the sweater and that’s what made me order it. I did find the material to be kind of rough and felt cheap. I was expecting a soft material for the price.
28 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear customer,
We’re truly sorry to hear that the sweater’s material didn’t meet your expectations, and we really appreciate you taking the time to share your honest feedback with us 😔 The design is something we put a lot of care into, so it’s disappointing to know the fabric let the piece down for you, especially given the price you paid.
We want to make this right for you and look into this issue thoroughly to ensure better quality control moving forward. Could you please reach out to our support team at support@beepumpkin.com? Our dedicated team will be ready to assist you with any solutions or concerns you may have regarding this order.
Thank you again for your valuable feedback—it helps us grow and improve our products for all our customers.
Best regards,
Beepumkin Customer Service Team
Love love the personalized t shirts for…
Love love the personalized t shirts for my grandsons. I would recommend their products.
29 décembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you so much! We're honored you love the personalized T-shirts for your grandsons—and truly appreciate your recommendation! 😊👕
Beepumkin Customer Service Team
Great quality
Great quality. Quick delivery. Ordered 2 sweatshirts. Definitely order one size up.
12 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thanks for your feedback! So glad you love the quality and delivery—and great tip about sizing! 😊
Beepumkin Customer Service Team
Great product, Long delivery time
Ordered some Christmas pajamas for my family. Super cute and super unique. While the pajamas were slightly pricey compared to other Christmas pajamas, still ordered them... in November, the day after Thanksgiving. It took a MONTH for the pajamas to arrive. Shipping took so long that I thought they werent going to arrive in time and had to order another set for family pictures from Amazon. Pajamas ended up arriving on 12/23/25 but it was definitely a stressor with the lengthy delivery time. Pajamas were soft and good quality when arrived though!
26 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you for your honest feedback! We’re so glad the pajamas arrived soft and high-quality—and truly sorry the shipping took longer than expected, especially during the holidays. We’re working to improve our delivery times and appreciate your patience. Happy holidays! 🎄😊
Beepumkin Customer Service Team
Réponse de Beepumpkin
Dear Customer,
Thank you! So happy you love your order—thanks for your kind words! 😊😍
Beepumkin Customer Service Team
Loved our blankets
Loved our blankets! Great quality and didn’t have to wait to long !
19 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear Customer,
So glad you loved your blankets—thanks for the sweet feedback! 😊
Beepumkin Customer Service Team
I received the wrong order at first
I received the wrong order at first. They promptly sent the correct order and had me keep the incorrect order. They were polite and quick with their correspondence. I will order from them again.
26 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you so much! We really appreciate your kind words—and are thrilled we could make things right. Can’t wait to serve you again! 😊
Beepumkin Customer Service Team
Not a lot of "sloth" gifts out there
Not a lot of "sloth" gifts out there. My DIL really loves these pj's!
25 décembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
That’s so sweet! 🦥 We’re thrilled your DIL loves the sloth PJs—so happy we could help you find the perfect gift! 😊💖
Beepumkin Customer Service Team
Cute and Fun PJs for the fam
The pj's all matched well. The image was as shown on the site. We washed and wore several times before Christmas and they held up well
10 décembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you so much! 🎄 We're so glad the PJs matched perfectly, looked just like the photos, and held up beautifully—even through holiday wear and washes! Wishing you cozy moments ahead! 😊✨
Beepumkin Customer Service Team
Christmas Disappointment
I had 2 different orders that were never received. I spent a lot of time tracking down the first order.
10 novembre 2025
Avis spontané
Réponse de Beepumpkin
Dear Customer,
We are truly sorry to hear that you did not receive your two orders and had to spend extra time tracking the first one 😔 This is absolutely not the experience we want for our valued customers, and we take full responsibility for the inconvenience caused.
We would like to resolve this matter for you as soon as possible. Please kindly contact our support team at support@beepumpkin.com with your order numbers 📧 Our team will immediately investigate the shipping status of both orders and provide you with a satisfactory solution, whether it’s a reshipment or a full refund.
Thank you for your patience and understanding 🙏 We hope to have the chance to make this right for you.
Best regards,
Beepumkin Customer Service Team
I had a great experience ordering from…
I had a great experience ordering from this company. Shipping was fast, the clothes are high quality, and everything looked even better in person. Highly recommend!
13 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you so much! 🥰 We're thrilled you loved your order—and that everything looked even better in person! So glad to have you as a customer. 💯✨
Beepumkin Customer Service Team
Prompt service
Prompt service. Good quality product. Didn't need to chase them up product came much quicker than expected.
13 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you so much! 😊 We're delighted to hear everything arrived quickly and met your expectations—really appreciate your kind words! 🚀✨
Beepumkin Customer Service Team
I ordered a onesie (Surf’s Up) and the…
I ordered a onesie (Surf’s Up) and the quality is perfect, the colours are nice and vibrant!! I just love it!!
11 janvier 2026
Avis spontané
Réponse de Beepumpkin
Dear Customer,
Thank you so much for your lovely review! 🎉 We're thrilled you love your "Surf’s Up" onesie—perfect quality and vibrant colors are exactly what we aim for. So happy it brought you joy! 🌊🎄
Beepumkin Customer Service Team
Great products
Great products. Exactly like the picture and very good quality.
6 janvier 2026
Avis spontané
Réponse de Beepumpkin
Hi there!
Wow, thank you so much for the amazing review! 🎉
We’re so happy to hear you love your purchase – perfect match to the photos and great quality, that’s what we strive for!
As a small business, your support means the world to us. Can’t wait to see you again soon!
Cheers,
Beepumkin Customer Service Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.