Beepumpkin Avis 549

TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 3 sur 5 étoiles

The adult shirt was supposed to say Caffeine & Chaos and the children’s shirts were just supposed to say Chaos. All three had Caffeine & Chaos. When setting up the order there was no way to differenti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really positive experience with Beepumpkin customer service. I accidentally placed an incomplete order because I didn’t realize the t-shirt and baby bodysuit were sold separately, but Anne... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Second year purchasing these for 14 little cousins. Always a hit & the photos are fantastic. Shipping always makes me a bit nervous as they are coming from China so order early. And tracking shipments... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ We absolutely love these pajamas! The shirt is great quality and feels well-made, while the bottoms are incredibly soft and comfortable. They fit perfectly and are so cozy to wear. Deliver... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Designed with love, designed for newborns, kids, toddlers & family Members, Beepumpkin focuses on personalized tees, matching pajamas, hats, accessories, and more gifts for any family. Shop now to discover your family's new favorite wardrobe essentials and sentimental gifts that keep your bonds strong and memories alive.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

549 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Great shirts and sizing!

Great shirts and sizing. The selection was awesome for funny matching Christmas shirts. Also, the delivery guy came Christmas morning!!! Truly a Christmas miracle.

24 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,

Wow, this review made our day – thank you so much! 🎄
We’re obsessed with hearing that you loved your funny matching Christmas shirts (perfect sizing is our jam!), and that Christmas morning delivery? Chef’s kiss. Total Christmas miracle, indeed!
Your support means everything to our small shop. We hope you and your family had the coziest, merriest holiday in your new tees – and we can’t wait to see you again soon!
Cheers,
Beepumkin Customer Service Team

Noté 4 sur 5 étoiles

Arrived too late for Christmas and tracking was not helpful

I ordered Christmas pajamas for the family to gift on December 24th. They did not arrive until December 26th. I was not given notification when ordering that they would not arrive before Christmas. We were not able to use them. The tracking system was unclear on what items were being tracked (since I had multiple online orders) so I wasn't sure if the tracking email was for this company or these items. Even if I was confident this was the correct tracking app, it was not helpful as it showed items sitting in one location in Illinois without any movement or estimated date of delivery.

UPDATE - company reached out to take responsibility for the situation and ask what they could do to make things right for me. I will be keeping the pajamas for next Christmas (they are super cute) and they have refunded a portion of the initial cost. Great customer service!

24 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,

We are so sorry about your delayed Christmas pajamas and the useless tracking info—this is totally our fault, and we understand how upsetting this must be, especially since you couldn’t use them for Christmas.
We messed up by not letting you know about potential delivery delays when you ordered, and our tracking system clearly failed to keep you updated properly. That’s on us, and we want to make it right.
We don’t have your order number from this comment, so could you please shoot us a DM with any details you have about your order (like the email you used, what you bought, or how much you paid)? Once we get that, we’ll hook you up with a solution that works for you—full refund, free new pajamas, whatever you need to make this up to you.
We’re a small shop, and your feedback is crucial for us to fix these problems. Thank you for your understanding, and we’ll get back to you as soon as we get your message.

Beepumkin Customer Service Team

Noté 3 sur 5 étoiles

I was slightly disappointed in the…

I was slightly disappointed in the quality. It feels like a sticker that will come off during the first wash.

5 janvier 2026
Avis spontané
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Réponse de Beepumpkin

Dear Customer,
We’re sorry to hear about the print quality — that’s definitely not what we aim for! Please reach out to support@beepumpkin.com with your order details, and we’ll make it right. Thank you for your feedback!
Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Great experience

The t shirts were great! Our family loved them

18 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,
So glad your family loved them! 😊👕 Thank you for your kind words!
Beepumkin Customer Service Team

Noté 1 sur 5 étoiles

Buyer beware

Buyer beware, for the price you are spending, it only includes one item. $30 and 4 weeks later and a tiny onesie arrives without the matching adult shirt. Misleading ads are no fun and late shipping arrivals aren't either. I guess I need to read the small print a little better.

30 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,
We’re sorry your order didn’t meet expectations — especially regarding what was included and the delivery time. We appreciate your feedback and will review our product listings to ensure they’re clearer.
Please contact support@beepumpkin.com with your order number so we can make things right. Thank you for giving us a chance to improve.Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Quick easy ordering, and good quality shirts!

I ordered 16 shirts for family for Christmas. The ordering process was easy and quick. Everyone loved the shirts! Since washing my shirt, I am very impressed with the quality of the product. There was no shrinkage! Very impressed with the shirts.

30 novembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,
That’s wonderful to hear! 😊 So happy your whole family loved the shirts — and thank you for the kind words about the quality and fit. Wishing you many cozy, shrink-free wears ahead! 🎄👕
Beepumkin Customer Service Team

Noté 1 sur 5 étoiles

Didn’t receive on time and wasted $300

23 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,
We’re truly sorry your order didn’t arrive on time — especially when you invested significantly in what was meant to be a special occasion. We understand your frustration and take full responsibility for the missed delivery window.
Please reach out to support@beepumpkin.com with your order details so we can make this right. You deserve better, and we’re committed to doing our best to fix it.
Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Items came and looks as advertised

Items came and looks as advertised. Fit seem to be true to size. I’m happy with my order.

29 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,
So glad you’re happy with your order — thanks for the kind feedback! 😊👕
Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Lovely

The tshirts are good quality and came exactly as I wanted them!!

22 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,

So glad to hear that! Thanks for your kind words — enjoy your tees! 😊👕✨
Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Super comfy

Well made, super comfy, and adorable!!! My daughter loves that we have matching pjs now!

21 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,

That’s so sweet! So happy you both love your matching PJs — comfy, cute, and made for cozy moments! 😊✨
Beepumkin Customer Service Team

Noté 1 sur 5 étoiles

You sent me the wrong onesie

You sent me the wrong onesie

17 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,

We’re so sorry you received the wrong onesie! Could you please reply with your order number and a photo of the item you got? We’ll send the correct one immediately — or issue a full refund, whichever you prefer.
Please send us email via: support@beepumpkin.com.

Thanks for your patience!
Best regards,
Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

We loved the quality and sizing of our…

We loved the quality and sizing of our pjs. Wish they had pockets.

25 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,

So glad you loved the quality and fit! And thank you for the pocket suggestion — we’ll pass it along to our design team! 😊✨
Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Perfect

The shirts and onesie were perfect and True to size

25 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,
So happy to hear they fit perfectly — thank you! 😊👕👶

Beepumkin Customer Service Team

Noté 1 sur 5 étoiles

Horrible quality

Horrible quality. Came looking like it was half made. Picture quality was horrible and half off

10 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,

We’re truly sorry your item arrived in such poor condition — this is not the standard we stand for.
Please reply with your order number and a photo of the product via email: support@beepumpkin.com.
Thank you for your feedback, and our sincere apologies for the disappointment.

Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

T shirts were a huge hit at Christmas

T shirts were a huge hit at Christmas! Decent shirt and made quickly!

25 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,

So glad your T-shirts were a Christmas hit! Thanks for the love — happy holidays! 🎄👕✨
Beepumkin Customer Service Team

Noté 3 sur 5 étoiles

I ordered 5 Christmas sweatshirts

I ordered 5 Christmas sweatshirts, and for the most part I was satisfied. What I wasn't satisfied with is the shipping took a really long time and I didn't think we were going to have them for Christmas. Second, on my daughter's sweatshirt, arson was misspelled. On her shirt it was aurson. It was too late to order her a new one so she had to wear her's misspelled.

23 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,

Thank you so much for taking the time to share your feedback with us—we truly appreciate you letting us know about these issues, and we are so sorry for the frustration and disappointment this has caused you and your daughter.
First, we want to apologize sincerely for the long shipping delay that nearly made the sweatshirts miss Christmas. We know how important it is to receive holiday orders on time, and we’re taking steps to improve our logistics process to prevent this from happening again.
Second, we are mortified about the spelling mistake on your daughter’s sweatshirt (“aurson” instead of “arson”). This was a careless error on our end, and it breaks our hearts that she had to wear a misspelled shirt with no time to get a replacement.
Since we don’t have your order number yet, could you please help us out by sharing a few more details? A photo of the misspelled sweatshirt, the email address you used to place the order, or the approximate date you purchased would allow us to quickly locate your order and make this right for you.
We want to offer our sincere apology again, and we promise to provide a fair solution—whether that’s a full refund for the faulty sweatshirt, a free replacement once our stock is ready, or a generous discount on your next order.
Thank you for your patience and understanding. We hope to resolve this for you as soon as possible.
Best regards,

Beepumkin Customer Service Team

Noté 1 sur 5 étoiles

I never received my Christmas pajamas

I never received my Christmas pajamas. What a waste of money. Never buying from this company again.

30 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,

We’re truly sorry to hear you haven’t received your Christmas pajamas—this is not the experience we want any of our customers to have.
We checked your order status and it shows as delivered according to our logistics records. To get to the bottom of this quickly and resolve it for you, we’ll be sending you a direct email right away. Please keep an eye on your inbox (don’t forget to check the spam folder too!).
Thank you for your patience, and we hope to fix this for you soon.
Best regards,
Beepumkin Customer Service Team

Noté 5 sur 5 étoiles

Impressed

The shirts got here in time, well made and good fit, medium-lightweight which is perfect. Definitely made our Christmas!

19 décembre 2025
Avis spontané
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Réponse de Beepumpkin

Dear Customer,
So happy your shirts arrived in time and made your Christmas extra special! 🎄👕✨
Beepumkin Customer Service Team

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