Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Being a newbie to wet shaving and living with mild eczema, it has taken me three years to fully trial this shaving soap. Made from Goats Milk, it soothes and nourishes the skin. The lavender and orang... Voir plus

Noté 1 sur 5 étoiles

Will not buy from them again and would not recommend. Bought a facial cleansing balm, product arrived with a horrible sour smell. I've been using this balm for years and it normally doesn't smell like... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I made an order 10 days ago, my money was taken from my account immediately. I have received a confirmation email and then nothing. Now 10 days later I am wondering what has happened. The fact that th... Voir plus

Noté 4 sur 5 étoiles

I bought 'Conscious Skincare' Chamomile Toner, really love it and intend to use this from now on. It's gentle on my rosacea prone skin and is hydrating, rather than drying. Also love that their produ... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. aussi dans
  3. Boutique de santé et beauté
  4. Fournisseur de cosmétiques et de parfums

Écrit par l'entreprise

Be Kind Beauty was born when I discovered how difficult it can be for those who desire to find ethical beauty. You can spend hours browsing through brands and products to try and find the cruelty free choice. Be Kind Beauty has been created to allow us to find the cosmetics and skin care that are truly cruelty free, have ethical values and enrich our lives. If you would like to find out more about me and the story behind Be Kind Beauty please see our story on the website.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

226 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,0

Tous les avis

(226)

5 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I was surprised at how small the jar…

I was surprised at how small the jar was on arrival as online the 30ml jar looks like my 120ml jar so I was disappointed even though it did state 30ml!
The cream is a great product though but it’s become very expensive.

26 mars 2024
Noté 2 sur 5 étoiles

Unfortunately one item from my order…

Unfortunately one item from my order was missing, sent two emails but still no answer.
After posting the review I received email and notification about refund for the missing item.
Thank you.

4 janvier 2024
Noté 1 sur 5 étoiles

Do not waste your time and money

❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌Do not waste your time and order from them ❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌

They DO NOT HAVE CUSTOMER SERVICE! So if you have an issue there’s nobody to resolve it and there’s nobody to contact so if it arrives late or damaged or doesn’t arrive there’s no way to get your money or product!!!!!!!!!!

So don’t risk it it’s not worth it!

No wonder they are closing down its shambles.

Awfull service!!! I ordered an item Order: 2446
Dec 11, 2023,

And it arrived damaged and scratched and searched with fingertips and there’s no contact number to contact customer service to get a resolution only an email which I send 5 emails and had no response! From what I can see here Many other people had the same experience and their excuse / reply to the issue is “they went to spam / junk mail” which is an EXCUSE! As a business you should be checking spam! As well as I don’t believe that many emails go to spam, unprofessional and waste of time and money.

And I don’t believe they refunded and rectified anything like they are claiming from previous reviews replies

11 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Lovely item

Love item, thank you. Yodel messed me around but that’s not the fault of the seller

21 novembre 2023
Logo de Be Kind Beauty

Réponse de Be Kind Beauty

Hi Amelia, I am sorry to hear that you are having issues with your delivery. I can see from the tracking information that there was an attempted delivery of your order on the 24th of November (3 days after your item was dispatched) with a card left and that your order is now out for delivery on its second attempt. I have sent you an email separate to this just reconfirming your tracking information so that you can check on the delivery schedule. If you need anything in the meantime or if we can help in anyway please do contact us by emailing mail@bekindbeauty.co.uk

Kind Regards
Sean
Be Kind Beauty

Noté 1 sur 5 étoiles

Bad experience…

Will not buy from them again and would not recommend. Bought a facial cleansing balm, product arrived with a horrible sour smell. I've been using this balm for years and it normally doesn't smell like this, so it must have gone bad. Contacted customer service but no response, very disappointing.

9 novembre 2023
Logo de Be Kind Beauty

Réponse de Be Kind Beauty

Good afternoon Lara, I am very sorry for the slow reply as we are closing down the company we have limited resource. I am also sorry to hear that you have not been satisfied with your product, unfortunately, your email seems to have gone into our junk folder and was missed. I have issued you with a refund for the Skin and Tonic Calm Cleansing Balm and I will also report the issue with the item.
Kind Regards
Sean
Be Kind Beauty

Noté 2 sur 5 étoiles

Disappointed with service

Ordered 3 of one item only received 2. Money taken for 3. Sent an email regarding this and have yet to receive a reply. Never had any problems with previous orders.

2 octobre 2023
Logo de Be Kind Beauty

Réponse de Be Kind Beauty

Good morning Anne, I am really sorry to hear that you have not received your full order. I have just checked and your email seems to have gone into our spam, I am so sorry about this. I will process a refund for the missing item ASAP.

Kind Regards
Sean

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus