I bought a coat online. Paid for it with my card. Received no emails acknowledging the order, but the appears on my online account so I though, no biggie. A few days pass, no correspondence and the or... Voir plus
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Returned a shirt a month ago, still no refund. I've left several emails, Insta DMs, ringing on phone -- no response. Beware! Terrible experience. Looks like the company's gone under and now just scamm... Voir plus
I bought a nice parka, very nice design... unfortunatelly the quality is p*ss-poor, I probably havent encountered such horrible brand in terms of quality - within a year it literally fell apart in eve... Voir plus
L'entreprise a répondu
TRAGIC SERVICE EVERY TIME I ORDER SOMETHING, THEY REFUND ME BEFORE IT ACTUALLY ARRIVES! BELLFIELD, DO YOU HAVE THE ITEM OR NOT? IS THE WHOLE OF THEPOT DEPARTMENT ON HOLIDAY? YOU DO KNOW THAT THE OB... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Contemporary Styles For The Men Of Today. Bellfield specialise in creating clothing that appeals to inspirational men all across the world. The brand is strongly influenced by Nodic style - combining quality fabrics with clean lines & block colours. Creating these versatile pieces means there's a Bellfield garments to suit every occasion. Browse the full Bellfield collection, where you can find everything from winter coats, chunky knitwear and tailored shirts to t-shirts & relaxed denim. Shop the look or stock up on those wardrobe essentials. Whatever it is you require, their team of experts is on hand to help you look your best.
Coordonnées de contact
Ashbury Works, M12 5AD, Manchester, Royaume-Uni
- support@bellfieldclothing.com
- bellfieldclothing.com
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Réponse de Bellfield Clothing
Hi Frankie,
Thank you so much for leaving us this wonderful feedback, we really appreciate it! If there's anything else we could have done better, you can drop me an email at daniel.martin@stylewise-ltd.co.uk and we'd love to hear some more feedback from you.
Have a great week!
Kind Regards,
Dan @ Bellfield Clothing
After placing an order I was e-mailed…
After placing an order I was e-mailed days later to say one of the items was no longer in stock. Very disappointed.
11 mai 2019
Avis spontané
Réponse de Bellfield Clothing
Hi Craig,
Thank you so much for leaving us this feedback, as it will help us to improve as a brand in the future and I'm so sorry that the item you ordered was out of stock and that you were so disappointed with your experience whilst shopping with us. We are currently working hard with our IT department to fix this issue with our website and we are hoping to have this fixed very soon.
Kind Regards,
Dan @ Bellfield Clothing
Both pairs of trousers had issues
Both pairs of trousers had issues. The button holes on the back pockets were much too small for the buttons. I had to replace the buttons in order to be able to fasten the pockets. There was no friction as I managed the alterations myself, rather than contacting Bellfield. Irritating though!
10 mai 2019
Avis spontané
Réponse de Bellfield Clothing
Hi Paul,
Thank you so much for leaving us this feedback about your product, we really appreciate it as it will enable us to improve this with our products in the future.
I'm so sorry that this was the case with your product and I would love to help find a solution that would make you happy. If you could drop me an email to daniel.martin@stylewise-ltd.co.uk I would be more than happy to rectify this situation that best suits you.
Kind Regards,
Dan @ Bellfield Clothing
Réponse de Bellfield Clothing
Hi George!
Thank you so much for this amazing review! We're thrilled that you enjoyed your shopping experience with us! Please visit us again www.bellfieldclothing.com soon.
Kind regards,
Dan @ Bellfield Clothing
Very reliable
9 mai 2019
Avis spontané
Réponse de Bellfield Clothing
Hi Toby!
Thank you so much for this amazing review! We're thrilled that you enjoyed your shopping experience with us! Please visit us again www.bellfieldclothing.com soon.
Kind regards,
Dan @ Bellfield Clothing
Service is atrocious
Service is atrocious, will not be going anywhere near these people ever again!!!!
10 mars 2019
Avis spontané
Réponse de Bellfield Clothing
Hi Christian,
Thank you so much for this feedback and we're so sorry you've had a bad experience whilst shopping with us. If you could drop an email over to me at daniel.martin@stylewise-ltd.co.uk I'd be more than happy to find a solution to help you in any way that I can.
Kind regards,
Dan @ Bellfield Clothing
Poor quality, terrible customer service. Do not buy.
The WORST. My wife got me a brand new Bellfield Mountain Expedition Series winter coat for Christmas 2018. After wearing it for less than 2 months, the coat started to fall apart, all the seams are coming off and the zipper lining just broke off. I only had this jacket for 6 weeks and its absolutely unacceptable. I contacted Bellfield and it took a week for Dan to get back to me after I wrote them again. It was clear that Dan did not read anything I wrote because I already explained the situation with photos. After I told Dan (again) about my POOR QUALITY coat, he simply said "oh you bought the coat at a shop, not from us directly so we are not going to help you". No apology, no solution, no follow ups. Are you serious Bellfield? You are going to make these CHEAP quality clothing with your brand proudly displayed and charge a high price and it falls apart in 6 weeks and you are just gonna tell me it's not your problem? I messaged Dan again to express my dissatisfaction and he chose to simply ignore me. No replies, no offer of apology, no offer of credit / discount / repair, nothing. TERRIBLE COMPANY, HORRIBLE QUALITY, INFURIATING CUSTOMER SERVICE. They will not see another penny from me. DO NOT BUY FROM THIS COMPANY.
5 mars 2019
Avis spontané
Réponse de Bellfield Clothing
I just want to first of all apologise for the way in which this was handled. This isn’t a reflection of our brand and we can appreciate your frustration about how we should have handled your concerns in order to help you and find a solution. I’m also sorry that the item that you purchased wasn’t fit for purpose, again this isn’t a reflection of the brand and it’s not what we like to hear about our products. We always want to make sure that the products we sell to our customers are fit for purpose and that our customers go away happy with the experience whilst shopping with us and whilst wearing our products.
The issue we have with this situation is that the item hasn’t been purchased from us directly and has been purchased from another retailer. If the product had been purchased directly from us, I would have been more than happy to refund you for the item or to find any solution for you that would have been satisfactory for you. Bellfield products are sold to retailers as well as on the Bellfield website, and as we can only recommend that you contact the retailer that you bought the item from, as it’s their own returns and refunds policies that will apply to your purchase.
Kind regards,
Dan @ Bellfield Clothing
Bought a jumper from Bellfield a few…
Bought a jumper from Bellfield a few weeks ago. I haven't worn it yet but it fits well and looks nice. I looked for a label to see where it was made. A label that was next to the washing instructions label has been cut off close to the stitching why?
12 février 2019
Avis spontané
Réponse de Bellfield Clothing
Hi John,
Thank you so much for leaving us this feedback. In terms of the label being removed, would it be possible for you to send me some images over to daniel.martin@stylewise-ltd.co.uk of this so that I can look into it for you?
Kind regards,
Dan @ Bellfield Clothing
Nice design - absolutely tragic quality
I bought a nice parka, very nice design... unfortunatelly the quality is p*ss-poor, I probably havent encountered such horrible brand in terms of quality - within a year it literally fell apart in every possible sense, the zipper ripped off, holes in the armpits, holes rubbed in the sleeves, buttons fell apart... Good as a prop for a photoshoot for Instagram perhaps, if you want the “worn” look within a month, but never again...
1 février 2019
Avis spontané
Réponse de Bellfield Clothing
Hi there,
Thank you for leaving us this feedback and we're so sorry that you have received a product in this condition. Would it be possible for you to send us an email to daniel.martin@stylewise-ltd.co.uk and I'll be more than happy to look into a solution that would be best for you.
Kind regards,
Dan @ Bellfield Clothing
Great products with really affordable…
Great products with really affordable prices.
22 janvier 2019
Avis spontané
Réponse de Bellfield Clothing
Hi Mitchel!
Thank you so much for this amazing review! We're so thrilled your enjoyed shopping with us!
Kind regards,
Dan @ Bellfield Clothing
Shirt was less than average quality
Shirt was less than average quality, with loose threads etc
18 janvier 2019
Avis spontané
Réponse de Bellfield Clothing
Hi there,
Thanks for leaving us a review. We're so sorry that you're unhappy with your item. Would it be possible for you to send us an email over to our support team: daniel.martin@stylewise-ltd.co.uk and we'd be more than happy to chat about resolving this for you.
Kind regards,
Dan @ Bellfield Clothing
Terrible quality
The quality of the clothing was far bellow standard with rips and holes throughout the garment. The trousers I purchased even left a large black mark on the sofa where I had been sitting.
9 janvier 2019
Avis spontané
Réponse de Bellfield Clothing
Hi Matt,
We're so sorry that this has happened and that the quality of the item you purchased wasn't great. We've sent you over an email from our support account to get this situation rectified for you as quickly as possible and we are working very hard to make sure that all of our products are top quality for all our customers.
Kind regards,
Dan @ Bellfield Clothing
good customer support, but very poor systems
The jacket I wanted was showing as available on the website. I ordered and got a shipment notification. Turned out a customer services agent contacted me to indicate that the product availability was erroneous on their site, and that the product didn’t ship despite the shipment confirmation. Got a refund. Overview: good customer support, but very poor systems (unacceptable in 2019)
8 janvier 2019
Avis spontané
Réponse de Bellfield Clothing
Hi Max,
Thank you so much for leaving us feedback. We're so sorry that you had a bad experience whilst shopping with us. Our IT team are currently working hard to make sure that our systems are functioning and working properly with our systems. We're thrilled that you have recieved good customer service and we are doing everything in our power to make sure that this won't happen with any other future orders that you place with us.
Kind regards,
Dan @ Bellfield Clothing
Great quality products and prices with…
Great quality products and prices with very fast delivery.
3 janvier 2019
Avis spontané
Réponse de Bellfield Clothing
Hi Tom,
Thank you so much for this amazing feedback! We're so thrilled you had a good experience shopping with us!
Kind regards,
Dan @ Bellfield Clothing
Very good service
Very good service, coat arrived promptly and it's really good quality, I would recommend this company
2 janvier 2019
Avis spontané
Réponse de Bellfield Clothing
Hi Mani,
Thank you so much for this amazing feedback. We're thrilled that you love your products!
Kind regards,
Dan @ Bellfield Clothing
Sold out after I’d already purchased
Purchase shirt and T-shirt on sale - 2 days later get an email saying they’d sold out. They informed and did refund
2 janvier 2019
Avis spontané
Réponse de Bellfield Clothing
Hi James,
Thank you so much for leaving this feedback and we're so sorry that this happened to you. We're currently working hard to have this issue resolved so that this won't happen again with any future purchases you make on our website.
Kind regards,
Dan @ Bellfield Clothing
Ordered a jumper from Bellfield
Ordered a jumper from Bellfield, received wrong colour. They ignored my emails. Returned at my own expense and reordered it. Wrong colour sent out to me again. Returned at my own expense (again!!) and had to chase them for my refund. Disappointing.
28 décembre 2018
Avis spontané
Muy mala experiencia en vuestra tienda…
Muy mala experiencia en vuestra tienda online, hice una compra que debería haberla recibido en 3 días y la recibí a los 20 días.
Aún así decidí daros una segunda oportunidad haciendo otra compra online y la recibí pasados 10 días.
La ropa intacta! Y me gusta mucho vuestra ropa pero creo que os falta mucho camino por recorrer en cuanto a los envíos se refiere. Un saludo
28 décembre 2018
Avis spontané
Dos semanas para mandar el pedido!
Dos semanas para mandar el pedido!! Horrible!!
28 décembre 2018
Avis spontané
Réponse de Bellfield Clothing
Hola alejandro
Lamentamos que su pedido haya tardado más de lo normal en llegar. Hemos investigado el razonamiento detrás de esto y actualmente estamos trabajando muy duro con nuestros proveedores para asegurarnos de que los pedidos se envíen y se reciban dentro de los intervalos de tiempo asignados.
Si desea enviar un correo electrónico a nuestro equipo de soporte, estaremos más que encantados de conversar con más detalle sobre el retraso o incluso de responder cualquier otra pregunta que pueda tener.
Saludos cordiales,
Ropa de Dan @ Bellfield
Shoddiest Coat I’ve ever had!
Oh my god one week in the stitching came apart and the zip broke.
Really disappointed!
15 novembre 2018
Avis spontané
Réponse de Bellfield Clothing
Hi Harris,
We're so sorry that you've been left so disappointed with your order. Would it be possible for you to send us an email over to our support team and we'll be more than happy to come up with a solution for you, as we want to make sure that you're 100% happy with your shopping experience with us.
Kind regards,
Dan @ Bellfield Clothing
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