Bells Motor Group Avis 

1 858
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Can't recommend Jade from the Bedford dealership enough. She helped us out in getting a Kia EV5 in record quick time, really helpful when it came to the paperwork and keeping us updated as to when we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have just purchased a KIA from Bells in Northampton. Leigh did a great job in taking me through the sales process and showed great experience and professionalism in answering questions about th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just had the service due to my Sportage. Absolutelly top work! Clean, properly informed about any issues with the car. They sent me a Video explaining the issue found, and on top i had a proper Cle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to say how wonderful Mark Given ( sales executive) was from start to finish! He was phenomenal with his customer service and he had arranged my car within days. He went above and beyond for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Concessionnaire Kia
  3. Concessionnaire Volvo

Écrit par l'entreprise

Visit Bells Motor Group in Bedford & Northampton, established dealership and servicing specialist. Get in touch today to arrange a test drive.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 858)

265 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Flawless experience with Mark

Mark Given was our sales executive, he’s been brilliant the whole way through from when we walked in, to driving away in our new car. Flawless experience, would definitely recommend Mark and using again in the future!

30 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Megan, Thank you for your 5 star review. It will be my pleasure to pass your feedback on to Mark. We appreciate your feedback and support. Kind Regards, Holly- Bells Motor Group

Noté 5 sur 5 étoiles

Great experience thanks to Mark Given

Great experience thanks to Mark Given, highly recommended doing business with Kia.

29 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Alan, Thank you for your 5 star review. It will be my pleasure to pass your feedback on to Mark. We appreciate your feedback and support. Kind Regards, Holly- Bells Motor Group

Noté 5 sur 5 étoiles

My first Kia

This was the first time I had purchased a Kia in my own name and Neil took me through the whole process from start to finish, which I greatly appreciate. Can not fault them and used Bells for many years

23 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Carla, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Excellent customer service

Helpful service department kept me informed on the progress of the car.
Car software was updated .
very pleased with the customer service I received

19 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Deborah, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto the team. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Vicky @nkrthamlton is the nicest sales…

Vicky @nkrthamlton is the nicest sales assistant -well mannered, listens and very knowledgeable. Thankyou

21 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Peter, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto the team. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Thankfully great experience from purchase to after sales service

Keanan sales person was amazing and really listened to what I needed in a car. Had a couple of glitches but sorted out quickly and Angela was particularly helpful on my most recent visit. Many thanks

18 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear East Midlands, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Keanan and Angela. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Both Dan (Sales Manager) and Luke…

Both Dan (Sales Manager) and Luke (Sales Consultant) were superb and great ambassadors' for the dealership. I would highly recommend Bells.
Sadly, they were let down by Volvo Cars Head Office systems which were slow, inaccurate and a pain to deal with. They nearly lost my sale as a result. I will be emailing the MD of Volvo cars UK so she is aware of the impact of their systems!

18 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Harbour, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Dan and Luke. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

This is the second Volvo we have had…

This is the second Volvo we have had and each time we have been in to the service department Mark has been amazing he is always cheerful and helps us with whatever we need he is a great asset to the company

17 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Nesta Ring, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Mark. Kind Regards, Katie - Bells Motor Group.

Noté 3 sur 5 étoiles

Good to buy from but service poor

I am on my 3rd Volvo from Bells Northampton and the Buying experience has always been first class. However my experience of the service department has been anything but. With my first XC90 they refused to even look at it when there was a problem a few days before we were due to go to France. Volvo at Leamington had in the next day and found an engine mount needed replacing. Recently I have been trying to make a service appointment for my current vehicle and have twice left messages on the answering machine as they are always busy. Nobody has called back and I do not wish to message with a bot or book on line. I can only assume that they can’t be bothered to actually talk to the customer. Once again Volvo Warwick has come up trumps by answering the phone agreeing a date and a loan car by an actual person.

4 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Mr Warren, I am really sorry to hear about your experience, this is not the level of service we expect you to receive. Our Service Team would like to get in touch with you, please can you email your contact details to headoffice@bellsmotorgroup.co.uk Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Good buying experience

Luke was incredibly helpful and was able to answer all queries. My second Kia purchase just as straightforward as the first.

17 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Customer, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Luke. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Car Service

Fantastic service today from Bells Kia and particular attention to detail from Joanne who pre called me the day before my booking and kept me up-to-date throughout the day on the Service on my Vehicle. Good value for money. Would recommend to friends and family.

16 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Glyn, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Joanne. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Met with Neil who showed me around…

Met with Neil who showed me around various options , was attentive, knowledgable and listened to my requirements. Service was very quick and efficient needed a car as was travelling , attended Monday and picked up Wednesday , friendly helpful and professional

15 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Andy, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

I have visited Kia Northampton for the…

I have visited Kia Northampton for the first time as I have decided to go for a bigger car this time. I was very well looked after by Neil Sidebottom. He went over and above for my extra questions and requests. Very pleasant to deal with, I felt listened to and respected. He also explained everything very well.
Dominika

13 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Dominika, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

I had a truly excellent experience with…

I had a truly excellent experience with Jade and Luke at Kia Bells in Bedford. From the moment I arrived, they made me feel genuinely welcome with their friendly, professional, and attentive approach.

They took the time to answer all of my questions thoroughly and patiently, never making me feel rushed or under any pressure. Their knowledge and expertise were clear throughout the entire process, and the way they explained everything so clearly gave me real confidence and peace of mind when making my decisions.
What stood out most was their sincere support and approachable manner. They listened carefully to my needs, offered honest and thoughtful advice, and consistently went above and beyond to ensure I felt comfortable, valued, and fully informed at every stage.
Their exceptional customer service made the whole experience smooth, enjoyable, and completely stress-free. I would wholeheartedly recommend Jade and Luke to anyone visiting Kia Bells in Bedford.

11 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Ragiata, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Jade and Luke. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Brought my car new from here

Brought my car new from here, this is my second service with them, and as usual great service, Nathan at customer services, kept me up to date as how it was going, and when the car would be ready for me, one very happy customer.

10 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Steve, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Nathan. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Mark Knight

Mark Knight
Bell motor group
Once again very helpful and keeping informed with the servicing and MOT of my Volvo
Would recommend and keep using Bells Volvo

9 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Colin, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Mark. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Excellent service and communication

The service and communication regarding my Kia Sportage repair was outstanding!

Particularly pleased with the help given by Jo, Theresa and Owen our technician.

I will definitely return to Bells Motor Group for future services…very impressed.

9 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Stephen Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Jo, Theresa and Owen. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

There is such a thing as a nice car salesman!

I have never bought a car from a nicer salesperson than Neil Sidebottom, and Bells Kia are not too bad either :)

Buying a car can sometimes feel stressful or overwhelming, but my experience from start to finish has been the complete opposite. Everyone was friendly, helpful, and knowledgeable, and they genuinely seemed to care about making sure I found the right car.

I am absolutely thrilled with my new Kia Sportage and couldn't be happier with the whole experience.

Thank you, Neil, and thank you to everyone at Bells Kia. You've been fantastic, and I wouldn't hesitate to recommend you to anyone looking for a new car.

6 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Jill, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

We are a family loyal to the Kia brand…

We are a family loyal to the Kia brand as the cars are fabulous and reliable. I recently decided to purchase a Kia ev car for my son and was dealt with by Jade. She was brilliant and so helpful in giving advice and recommendations without any pressure or pushing at all. She made the whole process extremely smooth and trouble free even when I changed my mind about the original car I intended to purchase 😂 she was patient, kind, understanding and able to direct us to a perfect car that my son loves. He is delighted with the car and is grateful to Jade for her professionalism and guidance. Thank you Jade!

29 mai 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Ellen C, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Jade. Kind Regards, Katie - Bells Motor Group.

Noté 5 sur 5 étoiles

Car was serviced and washed

Car was serviced and washed. Customer service was great and they were very helpful. I was given a nice folder for the paper work and the report with the service book was inside. Kia had contacted me and reminded me of the service which I had forgotten about. So I was grateful for this to keep the mileage down for the Warranty.

5 juin 2026
Avis spontané
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Réponse de Bells Motor Group

Dear Mrs Mandy Hall, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto the team. Kind Regards, Katie - Bells Motor Group.

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