Acorn Motor Group Avis 3 902

Johnathon was so kind and put me at ease straight away . He helped me with choosing my next motability car and made the whole process very easy

Great experience with this garage, very straightforward, no hard sell. Josh was excellent, organised a test drive then dealt with him throughout the purchase.

This is the 4th car I have bought from Acorn Kia (Burntwood).
Staff have always been very helpful when I’ve gone in or if I’ve called.
They have always answered any questions I’ve had and followed up via email

Very friendly, informative & not pushy. Talked through options & very honest at managing expectations. Happy to show us colours, makes & models.

Really good in terms of contact and knowing their stuff about the cars. They were also helpful when it came to arranging delivery and pick up of the part exchange.

Only downside was that at the dealership itself, it was a little slow to get through. I'm sure once they're not working out of porta cabins this will improve.

Otherwise great.

I have bought a Kia Niro at Acorn and just finished the annual service and MOT there. The service is great, a full 3 mins video showing the underneath of the car with the engineer’s comment is amazing. A courtesy car is requested at a reasonable price during the MOT and my car has been washed as well. Definitely I will recommend everyone going to Acorn for service.

Excellent as always. Made to feel as if you’re listened to and that your custom is important to all concerned as Acorn Crewe

Another amazing visit. EML came on Lauren & Molly both fantastic ringing me with updates on the car. Engineer found the fault and fixed it within 24 hours. Thank you.
Customer Service at Acorn kia Crewe is excellent. I purchased the kia from this dealership and they have been brilliant.

Called in twice looking to change my mobility car, not due for 2 weeks, found their mobility advisor, polite, friendly, professional and very helpful. To the extent that paperwork completed and will be submitted when due, to save me having to call back. highly recommended, having been to other dealers who were not as attentive or helpful when they found out it was a mobility vehicle

No pressure sales reps. Able to wander around looking at cars. When we chose one the rep Mike gave us all the information. The left us while we decided on the next step. Staff very helpful and pleasant. Bought the Kia Sportage.

Very knowledgeable very professional and courteous a really nice easy transaction well done!

Relates to acorn kia Macclesfield I am disgusted this company sold a vehicle to my best friend who is 80+ years old took a deposit and then sold the vehicle to someone else and saying "sorry" how can this happen he has a receipt for the sale showing a deposit yet they sold the vehicle to someone else is this not breach of contract? You should be ashamed Acorn

couldnt ask for better service no pushy salesperson
Chloe was fantastic credit to your team explained
everything showed me the controls and even contacted
me when i got back to see if i was happy with the car

David was warm, friendly and professional. He was very knowledgable and approachable. This was also helped by good service, quality vehicles and competitive pricing. Well done.

Really polite telephone call from Callum after my initial inquiry and very helpful when arranging a visit to see and test drive the car. Very comfortable and no pressure at all. Bought it thi and can't wait to pick it up next week !

Choosing our new car

How friendly the staff were at kia and no pressure we went to choose our mobility car. It was mad simple and easy by Vicki who explained everything about the kia ev3 and the difference in the models with that so we had a really good understanding of which car to go for also she informed us of which Advanced paymebt was for each which made making the decision which version to have really easy and let us look around a car in our own time and she was so funny massive thanks to her we choose the car we did. She made the ordering process fun and informative we hadn't thought of Kia seriously before a family member had been to select there car and we had been with them and decided based on how they were treated we would have a look. Honestly if your in the St.Helens area and are looking for a new car Kia would be one I totally recommend doesn't matter if your buying outright or on the motorbility scheme everyone is treated with the same level of service and made to feel special about their purchase. Well done Kia and especially Vicky for the whole experience can't wait to pick up our car now.

Although we have yet to take delivery of our used car, Kai and the rest of the team have been great to deal with. Friendly yet professional approach answering our many questions honestly. Looking forward to picking our car up

When i collected my car after a service and mot .my car was dirty inside . Foot prints on the driver's and passager sides mats Also footprints on both sides of car sills. I so mad i went home and reported to the service manager you was good . I was interested in buying a new K4 i will never buy another Kia or use you garage again . No respect for customers cars.

Just wanted to say that Mitch at Acorn Kia, Burntwood has been exemplary in his assistance with my purchase. I dropped in on the off chance and it just so happened that he sourced the exact vehicle I was looking for. No pressure, friendly manner and most importantly is very professional. The attention and responses to emails and queries has been so far faultless. I will have no hesitation in recommending Mitch (Acorn Kia, Burntwood) to others and based on the experience would definitely go back.