Belvoir Castle Avis 158

TrustScore 2 sur 5

2,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Fireworks Nov 7th 2025 Dreadful Experience so disappointing .Inadequate parking attendants .Inadequate lighting .Not enough food outlets, huge queues for number of people which would be evident fro... Voir plus

Noté 5 sur 5 étoiles

Visited the castle and gardens for my mum's birthday and we had afternoon tea in the Aviary tearoom which was absolutely delicious! The guided tour around the castle was brilliant, and the rose ga... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

What a total let down!!! Who ever was responsible for the management of this event, should be sacked!! Insufficient parking Marshalls, lack of food outlets, family entertainment was laughable and... Voir plus

Noté 1 sur 5 étoiles

Shocking experience, very underwhelming ...Expensive Prunus schrubs in what they called the Japanese Garden left to die ,well over 1000 pounds worth , Not one Gardener in site, no rose's deheaded in t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Château
  2. Parc animalier
  3. Parc
  4. Terrain de jeu
  5. Salon de thé

Écrit par l'entreprise

Belvoir has been the ancestral home of the Duke and Duchess of Rutland for one thousand years and is currently the family home of 11th Duke and Duchess and their five children. The castle and gardens make an idyllic setting for a wedding, or private par...


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

158 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 15 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Place to visit.

it was really great opportunities to visit this castle. Its really beautiful and I felt my self queen for few moments🙈. One downside is tickets a bit expensive but for a such rich historical place it was worth

1 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

A lovely first visit to Belvoir…

We had a lovely first visit to Belvoir Castle today. Very friendly staff - reception and staff in the Aviary cafe in particular. The house was presented well and definitely had the wow factor. It also felt homely. The gardens were beautiful. Lots of photos were taken.

21 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

A lovely day out at Belvoir Castle

A lovely day out at Belvoir Castle. Friendly staff especially the head gardener who we were privileged to chat to in the spectacular Rose Garden. He gave us great advice on how to look after and properly trim our box bushes. A fantastic day out!

9 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

My family went today

My family went today. We had dinner at the bistro. We ordered a bottle of the Belvoir wine ( not many alternatives tbh). The food was below par…. Gammon steak with uncooked fat… no veg…. The salad appalling. The wine gave us acid and I will never ever drink that wine again… the whole experience was awful. Will not be going any where near this place any time soon.

13 avril 2024
Avis spontané
Noté 2 sur 5 étoiles

Santa experience

We came to Belvoir last year where the santa experience was very good.

This year however in a nutshell.

1. Turned up at 4, paid for parking only to be told car park closes in an hour. We had to go up some poorly signposted private roads to park.

2. House is very beautiful, staff that met us really nice.

3. Went to get a cup of tea in the cafe, to be met by probably the rudest most aghast lady telling us indignantly "read the sign, WE'RE CLOSED" thankfully a nice man there gave us a bottle of coke. If you close the cafe at 4, let people know prior to the visit.

4. Santa and his elves very good! Presents awful. An 80p polystyrene bird and a picture of a castle which had the price scribbled out on the back. £95 experience for 30 mins of a hurried walk around and those presents is an insult.

Very much doubt the duke and duchess actually wanted people coming into their house and this was apparent.

Lastly getting out of the estate took us 30 mins as it was not signposted, pitch black and many confusing junctions

22 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Very Poor Value - Go Elsewhere

Visited 12 days of Christmas. Ridiculously over priced for a very disappointing display. A slow stroll got us around in 30 minutes - at £25 per adult this was not at all acceptable. It’s clearly focused on funding the resident family’s Christmas and not entertaining guests. Won’t be back and would recommend any of the many other local alternatives such as the Belton house light trail which was fabulous last year. I am happy to pay for quality but the price did not reflect the quality of the experience.

20 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

A very poor afternoon tea for 3

A very poor afternoon tea for 3 . The bread for the sandwiches were dry and had to be sent back and replaced. The scones we cold and had to be warmed and tiny bowl of clotted cream was given to us supposedly for 6 scones. A cantuccini biscuit was one of the other desserts and a little glass of what I assumed was eggnog containing alcohol which was mentioned during the
Booking when a
Member of the party doesn’t drink any form of alcohol. Poorest afternoon tea I’ve ever had and the price with entry that you have to pay to get into the tearoom was £180 for 3 of us.

27 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

We visited for the ‘12 Days of…

We visited for the ‘12 Days of Christmas’ and thoroughly enjoyed it. The castle itself is beautiful and the warm log fire on entering was wonderful. The decorations were beautiful. Well worth a visit!

24 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Car parking charges are ridiculous

Car parking. They have an automated vehicle reg recognition system using an app which was all good. However the app had my old registration. I then got chased for a parking fine and provided the proof that I did pay it was just down as the wrong reg. They rejected this claim and are now chasing me for £130. I paid for the right amount of hours to use the space and provided evidence as such. The rejection on this shows, they do not care about anything other than money.

28 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Just go to Belton House!!!!

I was so disappointed, having been meaning to visit with my family for a long time.

The whole place just has a feel of 'nobody cares'.

The adventure playground is clean and attractive but it is much, much smaller than advertised, definitely nothing compared to Belton House. The gardens are in a bit of a mess, admittedly we are in autumn now but there is no sense of any pride being taken considering the admission charge.

Lastly, the food options let me down the most. The tea room was booked up having climbed up the hill and struggled to locate it. We were sent to a hut round the back which offered about a quarter of the menu stated on the board outside. A few soggy sad looking pastries, half empty freezer of ice cream and some flapjack. We had some pastries out of hungry desperation but they were average at best. Not what you would expect in such a grand setting. The teas and coffee were also only luke warm straight away.

All of the staff seemed fed up. Just a generally miserable atmosphere.

I hate leaving bad reviews but seriously DO NOT BOTHER!! It's clear the owners don't care about visitor experience at all.

7 octobre 2023
Avis spontané
Noté 2 sur 5 étoiles

Excessive parking charges. Will not be going again.

Having lived only a mile away from Belvoir castle for over fifty years and now moved away, I took my friend to visit the castle and grounds, who like me is in her late seventies. I could not believe that it cost us both twenty pounds each entry fee. On top of that, we had to pay an extra six pounds just to park. I’ve been many times in my early days and never had to pay to park. Won’t go again.

1 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Disappointing Visit

We had attended a Land Rover show in the grounds on Sunday the 10th and decided to visit the gardens on Wednesday with our two dogs.
We paid for 3 hours parking and assumed we also had an additional free hour.
The access path to the castle appears to have recently been surfaced and the finish was extremely slippery to the point of being dangerous!
The gardens were not well maintained and definitely not worth the £20 paid to enter! We found the route markers to be confusing leading us to end up on the longest walk and no markers to be seen.
We eventually found our way back to the car park dried the dogs and headed off.
When we arrived home yesterday in the post there was letter stating we had over stayed and we’re liable to a £60 penalty!!!!
We definitely will not be back!!!!

13 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Very disappointing visit we had…

Very disappointing visit we had afternoon tea the food was dull and uninspired the tea room needs updating.
The castle is tired and the gardens are unkempt and hugely disappointing.
The entire place needs serious care and investment.
Such a shame we won’t be back.

28 août 2023
Avis spontané
Noté 2 sur 5 étoiles

The Engine Yard seems to be failing

The Engine Yard seems to be failing. The last couple of times we have visited the retail units are gradually closing down. I would estimate that more than half the shops have closed down. We visited at a premium time last week and there were six cars in the car park. In the past the car park has been full. The Duchess made a statement on a social website saying that this summer would be flourishing. There is no sign of this so far. Very disappointing.

7 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Car parking

Car parking. they have an automated vehicle reg recognition system....straight forward enough, it picks up your reg on entry then on departure you enter reg into machine and it displays the amount due. I paid, have proof. Today I received a letter from debt collection agency charging me £170 for non payment. I challenged it, as I have proof I paid, they told me too late to challenge, its pay £170 or see you in court.

10 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Money grab

It all started at the entrance gate where a sign was posted advertising for volunteer guides and gardeners! Are you kidding me? The Duke is worth 125million pounds.....pay your people! Castle was shabby, fabrics torn and the entire place looked very unkept. What's up with the family photos everywhere and the bust of the Duchess? We know you live there. The highlight was the very lovely older woman in the tea room where we enjoyed lunch. She was so sweet and made the ridiculous pricing seem worth it. I'll stick to National Trust sites in the future. Also, I paid for a full day of parking....let's see if I get a ticket!

7 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Visited many times last year in car for…

Visited many times last year in car for a drive out and cup of coffee in the main car park. Although parking machines you used to get 1hr for free. Just taken the car out of its garage for the summer and had a drive out to Belvoir. No new signage and had a coffee as usual. Stopped a whole 26mins. A week later I get a £100 fine reduced to £60 for early payment from Initial Parking. Greedy owners coining it in from what used to be regular customers. Visitors beware. I won't be going again.

4 mars 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus