The company is incrementally offering fabrics and styles that are appealing across the spectrum of ages and gender, not defined to just one population. The increased concern of certain populations tow... Voir plus
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Love most of their products, cute and functional and it’s great that VAT and customs fees are included. The customer service is always great and helpful, especially when I requested a refund for havin... Voir plus
Shipping took almost 3 weeks - so long that I no longer needed it! Despite the notice saying it will ship within 7-12 days. Contacted customer service and was told they add an extra 3 days processing... Voir plus
El producto me gustó muchísimo, es bastante resistente en el apartado de la lona. Cubre increíblemente el sol. Solo me hubiese gustado que por el precio y la calidad que manejan, que el cierre y la ap... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Beneunder is a global specialty retailer offering high-quality, on-trend clothing, and accessories at affordable prices. We offer a selection of all-season items while remaining our values to the core. We take the simple steps of combining simple style, modern comfort, and renovated functions.
Coordonnées de contact
14/F, Hanking Center, No. 9968 Shennan Avenue, Nanshan District, , 512000, Shenzhen, Chine
- +8613058539815
- marketing@beneunder.com
- beneunder.com
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Easy and fast to order
Easy and fast to order. Just one thought - it would be nice if you offered expedited shipping options.
Run smaller, 4 weeks to arrive
I bought a pair of arm sleeves, a slim-fit jacket, and a poncho. The quality looks great, but they all seem to run a bit small. I’ll need to pay the shipping cost to exchange the arm sleeves and the slim-fit jacket for larger sizes. It also took four weeks for the package to arrive, which was much longer than I expected.
I am excited to try the products
I am excited to try the products. They seem very promising for individuals focused on sun protection. However the descriptions of the products need significant improvement as you release more and more items. It is almost impossible to distinguish features amongst them. As you release products, consider reviewing how similar the descriptions are to existing products and perhaps emphasize the different features that would allow customers to choose best. The search feature was clubky and several items were not categorized properly. Otherwise the purchase process was seamless. Thank you.
Love the quality although the price is…
Love the quality although the price is on the high side
The ordering was very easy and I…
The ordering was very easy and I received my items in a timely manner.
I love my clothing! The pants fit so well and are very stylish just as pictured. I can’t wait to wear them! The hats are absolutely chic and graceful but will provide great protection. They came so well packaged I almost thought they were not in the box. Everything is well organized and allows you to know how to pack the items as well. 100*s
Worth the wait.
It takes a long time to receive your order but it is worth the wait. The folding sunglasses are genius. Perfect for packing for a trip or just less room in your purse. My husband liked them so much I ordered him a pair. Also, the sun hat is great. Light weight and full coverage. It's nice because you can bend it anyway you want. Also, I bought my husband one after he saw mine! We live in Florida so it will be great to feel so protected from the sun.
Clothes: strange proportions; sizing inconsistent, delivery time slow
Delivery time was extremely long. Five out of six pieces ordered were unsatisfactory. The proportions of the trousers and shirt were strange. All the trousers were too short. I had followed their sizing guide very carefully, but their pieces did not even have consistent sizing. (A Large in one pair of trousers is not a Large in another.)
I've been eyeing this jacket.
I've been eyeing this jacket for a while now and have decided to make the purchase. It's amazing! I walk my dog everyday and use the jacket. It's a game changer because I don't have to put on sunblock every single time. What's even better? The fabric is cooling. I didn't even know that. I had to go back and look at the description. I love this jacket so much, I got a 2nd one in a different color and will be gifting my mom and sister with a jacket.
Inconsistent customer service and manufacturing quality issues
Very disappointing customer service.
The product I received (Women's Headband Sun Visor UPF 50+ UL007) did not match the appearance shown on the website. My concern was never about normal folding creases. The actual issue was noticeable puckering across the joining area, where the fabric joints were uneven and distorted, especially near the crown. With a background in the textile industry, I know the difference between temporary creases and puckering caused during manufacturing. Despite explaining this repeatedly and providing photos, customer service continued to respond about "normal creases" instead of addressing the actual issue.
They also stated that "the hats worn by models on our website are not perfectly flat either" and suggested that the product images were not misleading. However, my concern was never about a perfectly flat appearance; it was about the puckering and uneven fabric joining that affected the overall appearance of the product.
Even after offering me a special exchange option, which I accepted and paid additional amount the product that I want to buy, and after almost the entire exchange process had been completed, the company's position changed later, claimed that the issue was not a quality defect when I requested the return shipping label. The communication from the support team was highly inconsistent, and the return process became unnecessarily complicated and frustrating.
Poor delivery quality
The purchase was fine, everything is easy and without any trouble. But I never get my products, you choose YunExpress as your delivery company and they stole my package making a falsification of my signature and here I am, 3 weeks later without my products and obviously without my money too
I am addicted in shopping in Bebeunder!
I am addicted in shopping in Bebeunder!
Excellent product
The product I received was so good (sun protective gloves) that I placed a second order for a sun and water protective jacket, hat and ombrella.
It was okay, however....
they were okay. didnt have any problems. However, i did want to cancel an order for an item and they didnt want to do it for me. i still wanted the item either way but if you buy anything from this store, its final, they won't really let u refund before they process it unless u give a good reason.
El producto llegó en excelentes…
El producto llegó en excelentes condiciones y el tiempo de esfera, considerando el lugar de procedencia fue bastante razonable. El único detalle es que en la aplicación no se actualizo el estado del envío del producto, y no sabía que llegaba ese día hasta que el mensajero escribió por qué ya estaba frente al domicilio
I bought a sun brim hat
I bought a sun brim hat. Customer service is horrible. The product itself is flimsy and cheaply made. They try so hard to be a good product, but it's not. I order a top and hat. I never received the top that I ordered. They insisted that it was delivered. They never replaced it. Will not order from them again. Stay away from this company and don't waste your time, effort and money.
Great experience !
I have sent and returned my jacket for…
I have sent and returned my jacket for refund but up till now I have not received my refund .
I hope to receive soon otherwise I will write in Google review !
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