Bes'Dam Soup Avis 

Great customer service and delicious soups! Since getting some kinks worked out of their system, they have been great to work with. I've enjoyed the soups I've tried so far and would recommend them.

It wasn't very easy to order soup for one serving for a single dinner for a family of four without incurring prohibitive shipping charges.

HAVEN'T FOUND A SOAP I DIDN'T LIKE YET ALMOST TRIED THEM ALL AND REORDERED OF AGAIN. TOLD SISTER IN LAW SHE ORDERED SOME OF THEM ALSO SHE IS REAL PICKY, AND LOVED THEM ALSO

The best hearty most flavorful soup I have ever had in my life The best wintertime comfort food you could ever have in the fridge, just heat a bowl and enjoy, yummy

Some are outstanding and some so-so. The garden vegetable didn't have many vegies (a can of Cambels had more than twice as many), while the the gumbo was loaded.

I was very unhappy with this company about the way they handled orders at Christmas time. I decided to give them a second chance. This time they came through. The order was filled quickly, arrived on time and he quality is great. They, also, recognized the Christmas issue by giving a discount on this order.

I will order again the future.

Had a little trouble with shipping at holiday time but I can't really blame it on the company .. Shipper might have been the problem I don't know- but 'besdamsoup certainly corrected the problem by sending me a whole new order, and the lovely woman on the phone I spoke with several times, so apologetic and helpful. I told her that the mushroom soup I serve at Christmas is never totally gone out of the pot...but this year it was 👍🏻👏😃!! My guests thoroughly enjoyed it. Lobster bisque awesome! I now have several other soups in my freezer ready to try.

First order took a while to arrive due to unexpected number of orders after an appearance on Fox and Friends but so worth it. Ordered again and product was on my porch within 36 hours.

Shared the Tuscan white bean with friends who were all sick with flu and they raved.

Good company.

Was willing to be patient to receive my order of over $300 in soup due to large exposure on Fox and Friends. Two months waiting is too long. Can not reach anyone by phone. I was able to receive credit for gift cards , but that was in addition to the $300 in product. From other reviews , I am not alone.

I would like to share some very true facts. My wife ordered some product for her sister in Georgia. We live in Virginia.

We never received a confirmation nor was the soup(three types were ordered)delivered by christmas. She made repeated attempts to call them and email them as well. No emails or calls were retuned by the company. We finally got so mad she contacted pay pal to get our money returned. After doing this, we received a ship notice from the soup company stating the soup had been shipped...finally.

It was revived finally 2 months late. Also, the quality of the product was inferior and we told the recipients to throw the rest away.

I would NOT recommend this company to any one. Very unpleasant experience all the way around!

Context, saw it on Fox in late December, didn't exactly order right away and they got swamped, the order arrived after the holiday. There are worse things then being in demand, for the right reason. The soups are outstanding and that is the reason for ordering from these guys. On top of that, they understood the mess of being swamped with high volumes before the holiday, but they didn't make excuses and just started getting deliveries out. I decided to wait, felt my original decision to order was well founded...and I'm not at all disappointed. Lesson learned...see if you can go on Fox earlier in December to predict holiday demand...and the rest of us can just order earlier. All good...glass is more than 1/2 full...god bless America!

The owner of the company contacted us and apologized. Our order was processed and we received all items within a few days.
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We placed an order on 12/18/16. Payment was processed on 12/19/16. The order was for soup and 2 gift certificates. We've not received either as of today (1/29/17). We've received 2 email updates, the last on 1/4/17 about orders being processed. We've called only to be unable to leave voice mail messages due to mailbox being full. We are still wondering where the soups and gift certificate are. We will be contacting Fox News, New York Attorney General and BBB offices this week, as well as our bank to get a refund. Wilsons, Buffalo, Wyoming

I ordered the soup in the amount of $126.00 after seeing the Fox and Friends show on December 18, 2016. Since then I received 2 emails - one acknowledging my order and the second the order would be shipped out in 2 weeks.
If they can't fulfill the order, they should refund the money.
This is a scam - no one picks up the phone, or responds to emails.
I hope someone looks into this outfit.
Don't order unless you want to lose your $$

Ordered over $100 worth of product 14 days ago and have not heard anything or received anything after the original confirmation of the order.

This company does not ship orders in a timely manner...does not tell anyone ahead of time they can't deliver promptly....blames late deliveries on some Fox tv show that aired multiple years ago....does not respond to requests for information regarding late orders nor do they provide a valid way of contacting them when orders are not shipped....sends generic email each week saying the orders are shipping this week but order does not go out. But...they do take your money immediately after placing order.

I placed an order on 12/18/16. I did receive several general emails from the company regarding a high volume of orders received following an appearance on Fox and Friends, however it has been over a month and I have not receive my items. I also have not received a phone call or a response to my previous emails updating my on the status of my specific order. Their voice mailbox is full and I am getting nervous that I have lost my $106. If I do not receive a reply I will be contacting the Better Business Bureau to seek resolution. Never again.

What a tremendous disappointment.

I was excited to serve the lobster bisque at Christmas dinner. The flavor is less than appealing and each bowl was returned to the kitchen full. Needless to say, this company has no new fans in my home.

I've attempted to reach the company, but the only response has been to report me to Trust Pilot and have my review removed for not referencing "service". In all fairness, I did receive the soup prior to Christmas. The order, however, was wrong and I've yet to receive the mushroom soup.

I too, am in a business dependent on reviews. Should a review question my product or service, I would immediately reach out to see how I might correct the situation for the client. To report me for not referencing your service, which appears to be a common lament among your customers, is a completely inappropriate response. I recognize that we all have taste preferences, but when an entire party of 12 concurs, I would suggest the problem is yours.

Easy to place order. Great customer service with a professional follow up phone call. Shipping and delivery as promised.

Your soups are delicious---
Thank you for your service--You had overwhelming responses a year and a half ago, yet you stuck with your customers and fulfilled your obligations to them. Great integrity, honest responses and follow up. Happy that you are now in efficient mode and all is well.

Thanks so much

more orders to come

Keith Ludwig

The owner of Bes Dam Soup was a big help with my order and he had it shipped to my family very fast! They enjoyed the soup!
Thank You, Ed,

Susan