Betfoxx Avis 115

I contacted Betfoxx multiple times to self-exclude due to gambling harm. Despite clearly disclosing that I am a gambling addict, they ignored my requests and left my account open for over two weeks. During that time, I was able to continue gambling — exactly what I was trying to prevent.

Even worse, after repeating my request through live chat, their agent credited free spins to my account instead of closing it, actively encouraging more gambling. This is a shocking breach of duty of care and shows zero regard for responsible gambling.

I have suffered financial and mental health consequences as a direct result of their negligence. I would strongly advise anyone to stay away from this company.

i m trying to close my account from 2024 and is still active.
i m sending a lot of emails and they dont response.
but they accept deposits immediately.
Stay away

Pure garbage stay away . Games are good web page is smooth depositing is smooth but withdrawal is a joke . Provided all documents now they want 11 different proofs . I deposited £50 won £800+ they said i can only withraw £150 some percentage of how much you deposit but i couldnt because minimum withdrawal is £250 so i deposit £50 more to be able to withdraw the minimum and now they want 11 more documents and proofs. Looks like fraud with in law im not going to give them all my sensitive info

So did end up receiving my first withdrawal a week after but still going to keep my review at 2 stars. It is impossible to win on this site bonus games pay pittance if your lucky enough to get one something is just not right with the game play! Defo rigged slots!

Scam company feels like they just want to steal my identity with home much they ask ,ask you to deposit more money to reach the £250 min withdrawal amount and they say I’m money laundering

the worst gaming experience i have ever had. Account validated but when you want to withdraw they ask for 11 pieces of personal information. Clearly an identity fraud scam. Avoid at all costs. absolute nightmare.

1. Photo of Bank Card: A photo of the bank card used for the deposit, with a selfie showing the card.
2. Photo with Passport (or ID): A photo of you holding your passport (or ID card) near your face, ensuring all data is clearly visible.
3. Passport (or ID): A clear photo of your passport (or ID card) with personal details visible, along with another personal document of your choice (such as tax certificate, insurance certificate, driver’s license, birth certificate, etc.).
4. Source of Wealth: Payslips or documents showing the origin of the deposited funds, such as a letter from your employer or business.
5. Gaming Account ID: The ID from your gaming account, usually found in the upper right corner under the “Personal Account” button.
6. Utility Bill: A recent utility bill (electricity, gas, etc.) with your name and address, issued within the last 30 days.
7. Bank Statement: A recent bank statement with your name and address, issued within the last 30 days.
8. Proof of Address: A document verifying your current residential address (e.g., lease agreement, government letter, or a recent bank statement).
9. Selfie with ID: A selfie of you holding your official identification document (passport, ID card, etc.) to confirm the ID is yours.
10. Proof of Income: Documents like tax returns, payslips, or employment verification letters showing your source of income.
11. Transaction History: A screenshot or document showing recent transaction history from your bank or gaming account, supporting your deposit or withdrawal activity.

SCAM SCAM SCAM

Wouldn’t give 1 star after losing a few thousand I asked them to close my account but they left it open and still I was able to go on and lose more! Joke Scam

I wouldn't even give this site a star it's really sad how quick take people money but withdrawal 72 hours 15 days I'm not getting my withdrawal even tho took time verify my account scam

I have to say I did not win, I paid in 500 GBP, turned over my bonus and was left with a bit more than 500 GBP, which I have withdrawn, just to see how they operate.

While I did not win yet, they payout was processed swiftly and nobody has asked my for KYC, I deposited USDT btw.

Extremely difficult to withdraw winnings Always came up against silly excuses. In the end I gave up. They said I could only withdraw up to 250% of my deposits Customer service incredibly slow STAY AWAY from this betting site

Frauds. Why else would they send emails from spoofed addresses?

I have signed up here because I liked the games selection and the sites design is pleasant on the eyes.

I deposited 500 Euro worth and ended up with 1280 Euro give or take.

I withdrew 500 and 500 in crypto and was promptly paid, albeit after KYC. I have lost the 280, but still doubled my money, there is nothing I can complain about here and I will take my chances again.

Avoid at all costs you will never get your money!!

Great casino. Amazing welcome offers and VIP Manager.

Appalled that this online gambling company sends unsolicited invitation emails.

Update .Betfoxx now want me to upload 10 different documents to prove who I am . They never asked for 1 bit of identification before I deposited. But when you want to withdraw They just dont want to pay. I've now involved my solicitors and I've been told I will be compensated .

DO NOT USE THIS SITE FRAUDULENT .

WILL NOT GIVE ME MY WITHDRAWAL AFTER NUMBEROUS DEPOSITS MY ACCOUT WAS VERIFIED SENT ID AND PROOF
OF ADDRESS NOW LOOKING 11 DIFFERENT THINGS.

BIRTH CEETIFICATE PICTURE OF MY BANK STATEMENTS MY PAYSLIPS ETC THIS SEEMS AN AWFUL LOT LIKE IDENTIDY FRAUD STAY CLEAR

Been with betfoxx a while but never withdrew . Deposited so much I was a vip . Because withdrawals take so long I end up reversing stupid I know !!! Anyway after reading reviews decided to close account . Sent many emails but no response . Site staff and games good , but they need too put right whatever is going wrong with this casino 🤦‍♀️

Worst site available. Will not pay out any winnings. PLEASE people avoid.

Customer service could not provide a license or a company name.
Didn't register.
Stay away from this site, screams financial scam.