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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased a hard case for my Taylor GS Mini. Nathan ‘Noof’ spoke to me at length about the pros and cons vs the Aerocase I was considering- with no sales pressure at all. Kai assisted me with the sa... Voir plus

Noté 5 sur 5 étoiles

Five star place!!! Incredible sort of guitars!!! Amazing reports on each one with specifications, mesures and details, and prices are real world standars, its a wonderfull site construction!!! Its lik... Voir plus

Noté 5 sur 5 étoiles

Positive experience despite me thinking that "in stock" meant it was in the shop. It was available from the warehouse so didn't get the product when I needed it. Staff did bend over backwards to t... Voir plus

Noté 5 sur 5 étoiles

At 11 am with four shopping days left before Christmas I enquired about purchasing a particular amplifier for my daughter. My online chat friend confirmed that it was in stock and that it could possib... Voir plus

À propos de l'entreprise

  1. Magasin d'instruments de musique
  2. Magasin d'instruments de percussion
  3. Magasin de guitares
  4. Atelier de réparation d'instruments de musique
  5. Magasin de pianos
  6. Magasin de partitions de musique

Informations provenant de diverses sources externes

First opened over 35 years ago, Better Music is a wholly Australian owned and operated independent music store located in Canberra, ACT. We aim to provide you with the largest range of quality musical instruments, best prices and a high level of customer service during and after your purchase. In 2011, we launched our class-leading online store, and in 2013 we opened our doors to our brand new bricks and mortar store – the largest purpose-built musical instrument store in Australia. We look forward to doing business with you.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Assistenza straordinaria e staordinaria assistenza

Desidero ringraziare tutto lo staff Better Life per aver responsabilmente e brillantemente risolto in modo cordiale un "antipatico" quanto imprevedibile problema tecnico occorso in questi giorni al mio depuratore. La rapidità di intervento, la cura e l'attenzione al cliente dimostrata in quest'occasione, testimoniano ancora una volta e di più la serietà e la qualità della vostra organizzazione. Con rinnovata fiducia e gratitudine desidero esprimervi tutta la mia stima e riconoscenza. Un ringraziamento particolare al consulente Luca Pilot che assieme al titolare dell'azienda hanno esaminato e gestito il caso, con grande senso di responsabilità ed encomabile onestà.
Luigi Nespolo

16 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I recently purchased one thing at…

I recently purchased one thing at their annual sale and it was fantastic experience!

Staff were incredibly helpful and one of them assisted me with packing my purchase.
A few days later, when I opened package, I realized that it was one of the best purchases I made in the past year!

Their customer service was exceptional, and I learned that if I encountered any issues they would promptly send me necessary parts for free express delivery.
To be honest, I occasionally buy something from Better Music, and I always enjoy it. This definitely one of the best music stores in Australia!

I bought a protective case and their expert explained me advantges and disadvantages of the case I was considering without any pressure to make a purchase.
This man was incredibly helpful and responded to my specific requrements. Thank you! Overall, purchase was a breeze, and I appreciate best music

9 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Best Music Store in Australia

I recently purchased a Roland VAD706 at their annual sale, and the whole experience was great! Except for a little bit of chaos when the doors opened...

They were very helpful, and a staff member helped me pack the car. As I was driving home, they rang me to let me know that I had forgotten the floor tom, which was an excellent observation on their part.

A few days later, when I unpacked the kit, I realised I had left the power cord and that they had forgotten to give me the parts that were originally in the box. So, I gave them a ring to let them know.

Their customer support was excellent, and right away, the head of the drum department shipped me the parts that were missing with express delivery at no extra cost.

Every now and then, I purchase a few things at Better Music and have always had a smooth experience. They are certainly one of the best music stores in Australia!

30 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent purchase experience throughout whole process

I purchased a hard case for my Taylor GS Mini. Nathan ‘Noof’ spoke to me at length about the pros and cons vs the Aerocase I was considering- with no sales pressure at all. Kai assisted me with the sale, and responded instantly to some particular requirements. Thanks Kai! Shipping to Gold Coast was 2 1/2 days, really quick I thought, with Anzac Day in between. Overall an easy pleasurable purchasing experience, thank you Better Music.

26 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Wonderfull site construction!

Five star place!!! Incredible sort of guitars!!! Amazing reports on each one with specifications, mesures and details, and prices are real world standars, its a wonderfull site construction!!! Its like if you where walking there

3 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't go with Better Music

Don't go with Better Music. They use bad freight company Freight Express who subcontract out to numerous localised dodgy freight handlers who are uncontactable and unaccountable. Better Music leave their sales staff to handle backlash. My item was over $500 and still got charged $22 for freight. Told they will bring it to me when there are enough packages going to my area. Earliest will be 11 days from dispatch!

22 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience

My guitar arrived well packaged, exactly as described, and only a few days after placing my order. I wouldn’t hesitate to buy from Better Music again.

16 février 2022
Noté 5 sur 5 étoiles

Quick delivery

I ordered the Focusrite Scarlett Solo to Sydney and It came in two days. Very happy with my purchase from Better Music.

10 février 2022
Noté 5 sur 5 étoiles

Great to deal with

Great to deal with, answered questions I had before purchase and shipped promptly, would definitely buy from again

10 février 2022
Noté 5 sur 5 étoiles

Really impressed!

Fantastic service for an online order, super fast delivery, well packaged. I am really impressed and definitely recommend Better Music!

10 février 2022
Avis spontané

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