Very very easy process to purchase XS Protection insurance for an up and coming car hire trip to France. Premium was fantastic value for money with 7 days cover from Bettersafe.com costing only margin... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have used for a number of years. Unfortunately had a problem with a pothole in France. Hire car company charged for excess for damage. Better safe claim was handled immediately with clear instructions... Voir plus
L'entreprise a répondu
Have used this company for many years. Fortunately I've not had to claim on any policies but the setting up process and documentation is simple and clear. The cost is fantastic and CONSIDERABLY chea... Voir plus
L'entreprise a répondu
Always a personal and friendly service. I had a problem buying online and got a phone call back the following morning. All sorted by phone by a lovely worker, Kate. We have used Bettersafe for several... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Coordonnées de contact
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, Royaume-Uni
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a problem with the local car hire…
Had a problem with the local car hire company which meant the excess insurance had to be renewed in a different name. Frustrating that this required cancelling of the old one (pre activation) but customer service were as helpful as they could be.
11 mai 2026
Réponse de Bettersafe.com
Hello Chris, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Why isn't everyone who hires a car getting this?
Have used this company for many years. Fortunately I've not had to claim on any policies but the setting up process and documentation is simple and clear. The cost is fantastic and CONSIDERABLY cheaper than buying through the hire company.
14 juin 2026
Réponse de Bettersafe.com
Hello Paul, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reasonable price.
Easy to take out insurance at a reasonable price. Fortunately I have not had call to make a claim which would be the real test of their service.
7 mai 2026
Réponse de Bettersafe.com
Hello Ian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Provided an easy and quick booking…
Provided an easy and quick booking service on line at a competitive price
12 juin 2026
Réponse de Bettersafe.com
Hello Gary, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Alastair, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Fast and easy transaction
3 mai 2026
Réponse de Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Love Bettersafe
Love Bettersafe, I am using them for more & more things as the time goes by.
4 juin 2026
Réponse de Bettersafe.com
Hello Veronica, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
The company kept me informed of my…
The company kept me informed of my annual renewal time. I responded & I was quickly & efficiently processed so that I have the cover I need when insuring a hire care abroad.
30 avril 2026
Réponse de Bettersafe.com
Hello Howard, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Paul, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
It’s simply to have piece of mind when…
It’s simply to have piece of mind when booking to rent a car at the pick up point
29 avril 2026
Réponse de Bettersafe.com
Hello Anthony, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very easy sign up process.
2 juin 2026
Réponse de Bettersafe.com
Hello Nick, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
My hire car was recovered in Portugal…
My hire car was recovered in Portugal and new tyre fitted , I paid and on return Bettersafe handled my claim in One week. My son also has today been paid by Bettersafe for a Substantial care hire accident claim in UK. WIthin 10 days. This is a fantastic Company and the process is easy .Refreshingly on the ball. Thank You.
1 juin 2026
Avis spontané
Réponse de Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very straightforward process.
31 mai 2026
Réponse de Bettersafe.com
Hello Wilfrid, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Excellent product at excellent price
26 mai 2026
Réponse de Bettersafe.com
Hello Steven, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Dear Anthony,
We're sorry to hear you have not received your policy documentation. We have resent your documents to the email registered on the account.
This issue has been reported to the IT department who are currently investigating this.
We have registered this as a complaint and a member of our team will be in contact with you.
If there is anything further you would like to share, please contact us on enquries@bettersafe.com
Best Wishes, The Bettersafe Team
Réponse de Bettersafe.com
Hello Peter, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Sorted by Millie over the phone
Sorted by Millie over the phone.
Thank you
Reasonable price to take pressure off
22 mai 2026
Réponse de Bettersafe.com
Hello Bryan, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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