Fizzbang Beverage Genius Avis 

35
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Beverage Genius were fantastic from my initial enquiries to the installation of our new ice cream machine , special thank you to Freddie & Graham for all your help & we would highly recommend. Many... Voir plus

Noté 5 sur 5 étoiles

We have been dealing with Fizzbang for many years now, they are the best in the field when it comes to Beverage equipment. Anything ranging from slush machines to soft serve machines these guys have y... Voir plus

Noté 5 sur 5 étoiles

What a superstar Ellie is, an absolute credit to the company. Nothing was too much trouble, she took time to explain everything and was a pleasure to work with. The machine is great, looking forward... Voir plus

Noté 5 sur 5 étoiles

I’ve been using Fizzbang / Beverage Genius for a while and I am always struck by the professionalism of their team and with the very friendly approach they take. I always feel like they see me as more... Voir plus

À propos de l'entreprise

  1. Consultant en aliments et boissons
  2. Distributeur de boissons
  3. Fournisseur d'équipement de crème glacée

Écrit par l'entreprise

We earn our customers’ trust through great communication, hard work, and integrity. Our flexible and reliable nature allows us to move with our customers’ business, supporting them when they need us the most. We never over-promise and will treat each business as if it were our own. If a customer can’t find what they’re looking for, we’ll create something bespoke and will always go the extra mile to ensure success. We are respected and dependable, that’s why they come back to us time and time again


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

35 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(35)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Purchased a small softserve machine…

Purchased a small softserve machine with the team, they tried their best to help me when the machine was faulty. Probably one of the best customer service I've experience for a long time in the catering industry. Mark and Graham are both amazing.

6 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Just had our machine delivered today by…

Just had our machine delivered today by Ellie. She was great, very friendly and very helpful. Took her time with us even though we was having a busy morning. Look forward to the atomic ice journey.
Sian & Beth from the Play-hive at Quince.

27 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

What a superstar Ellie is

What a superstar Ellie is, an absolute credit to the company. Nothing was too much trouble, she took time to explain everything and was a pleasure to work with. The machine is great, looking forward to serving many slushies to happy customers.
Thanks, Lisa @ Pecorama.

26 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Brad was excellent

Brad was excellent, he was really thorough and was vocal throughout. He explained the process of how to operate and clean the machines clearly and was a pleasure throughout :) Will be sure to give him a call if we ever need any assistance again!

22 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Great company to work with

Great company to work with, they are soo helpful. From helping us choose the right machine to servicing and purchasing cups syrup etc. I would highly recommend

22 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

We have been dealing with Fizzbang for…

We have been dealing with Fizzbang for many years now, they are the best in the field when it comes to Beverage equipment. Anything ranging from slush machines to soft serve machines these guys have years of experience to advise what will be the best machine to purchase. Their after care service is by far the best I’ve dealt with. Big shout out to Mark who has always been extremely helpful with the sales and after sales service.

1 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent products and service from Fizzbang

I've been dealing with Mark and Graham for a while now and have bought 17 machines this year alone. The service from Fizzbang is always above and beyond with deadlines being met well in time and awkward, last minute requests being facilitated without hesitation.
After-sales service is excellent with online, live video training provided by them to all my clients and all my queries and questions answered immediately.
I have found everything to be completely transparent in all our dealings and I am fully confident in the machines they have recommended to me as my clients can testify to as well.

9 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

The usual, excellent service

I’ve been using Fizzbang / Beverage Genius for a while and I am always struck by the professionalism of their team and with the very friendly approach they take. I always feel like they see me as more than just a customer, which means I’ll keep coming back. Keep up the good work!

5 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Professional Service

I'm very pleased with the service provided. The equipment supplied is of the highest standard and the back up and customer service is second to none. If there is an issue, it is rectified very quickly. Mark is a consummate professional.

29 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Delivery charge £9.50 plus VAT but you…

Delivery charge £9.50 plus VAT but you send the parcel normal delivery and take a 4 to 5 days, way charge the delivery charge too High.

Thanks

14 septembre 2023
Logo de Fizzbang Beverage Genius

Réponse de Fizzbang Beverage Genius

Hi,
Sorry to hear that the courier let you down, the charges are for packaging and despatch of the goods and we try to do this the same day we receive an order, We do use next-day services with the chosen couriers, but in this instance it looks like they have missed the target and let us both down, its not what we want to happen.

As a sign of goodwill we have credited the account we set up for you with the delivery charges of £9.50 plus VAT, on your next order you can use this to cover the costs of the goods or delivery.

Thanks for your custom.
Bev

Noté 5 sur 5 étoiles

Mark & Graham are a pleasure to work…

Mark & Graham are a pleasure to work with. They went above and beyond to support with our requests and provided an outstanding service.
Our client was over the moon with the slushie machines that Beverage Genius supplied.

1 août 2022
Avis spontané
Noté 5 sur 5 étoiles

The know their stuff & know what makes a good customer relationship

I had the pleasure of dealing with Freddie @ Beverage Genius when looking for a soft serve machine. We had a number of calls and he arranged a product demonstration with the manufacturer, which reaped more ideas to help guide my fledgling business. They even talked me into ordering a lessor expensive unit than the one I had in mind.

Order placed and delivered with care. We did sadly get a manufacturers problem develop with the unit in the first week of testing at home BUT this is where Beverage Genius excelled - a brand new unit arrived & was commissioned a few days later and constant follow up calls to ensure there was no further issues.

Since then we are in contact almost weekly whereby BG are passing on potential business contact enquiry's to me.

20 juin 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus