Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Unlucky (for a second time) when energy supplier GNE collapsed and EDF took over my energy supply, I dreaded what would happen when their 'special rate' came to an end, which happened this month. My m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Received an email which asked me to contact them. Spoke to a very pleasant young lady & discussed not only the energy supply agreement that was set up by them but possibility of alternative telephone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always Billbuddy were 100% efficient. Contacted me 6 weeks ago advising me not to enter into any further fixed tariffs until Billbuddy contacted me again at end of March. As promised they emailed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Would recommend Bill Buddy. They constantly keep checking to make sure i am getting the best possible deal for my electricity supply and inform me whenever a better deal becomes available. They also t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Informations provenant de diverses sources externes

Tired of paying too much for your energy, broadband, mobile phone and insurance? See how much BillBuddy can save you today and let us get you a better deal, for free.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 683)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Energy switch advice

As always Billbuddy were 100% efficient.
Contacted me 6 weeks ago advising me not to enter into any further fixed tariffs until Billbuddy contacted me again at end of March. As promised they emailed me today to update me on the current energy crisis to advise me how best to proceed.

24 mars 2022
Avis spontané
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Réponse de BillBuddy

We're glad the advice was helpful, Alison!

Noté 5 sur 5 étoiles

Highly recommended

Highly recommended. Good advice was given. Very much appreciated.

24 mars 2022
Avis spontané
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Réponse de BillBuddy

Thanks, Angie!

Noté 5 sur 5 étoiles

Electric Tariff price rise

I needed advice on my Electric Tariff fixed price renewal as I had concerns about the very high increase the supply company had quoted, I was advised to contact them and ask about a capped price, which I did and was offered a standard price which is slightly lower than the fixed price, which for me is still a saving

24 mars 2022
Avis spontané
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Réponse de BillBuddy

We're glad to help, Sandra.

Noté 5 sur 5 étoiles

We've been with BillBuddy for a few…

We've been with BillBuddy for a few years now and we rely on them totally for advice and guidance on our home energy needs. They're good in being proactive in communication and very quick to respond to queries. We also like the friendly, informal nature of the service.

14 mars 2022
Avis spontané
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Réponse de BillBuddy

Thanks, Colin!

Noté 5 sur 5 étoiles

One Of The Best Things I Have Ever Done

I have to say, the name Billbuddy sounds quite American and for some reason i was not expecting too much but i have to say, they have been brilliant since joining them, and consistently brilliant since. I think i've been with them since 2020. They first switched us to SSE when SSE was cheap and saved us some money, so thank you BB. We were then transferred to Octopus Energy in July 2021 by BB. Not only was it the cheapest tariff at the time but it only happened to be fixed until June 2023 (ie 2 years!). Yes fixed for 2 year energy tariff! Whilst i read in horror about the colossal rises in energy costs and frequently hear people complaining about their energy bills thanks to those love russian people i thank god that i did not trust my judgement and actually did sign up with BillBuddy, and for months now i think it's one of the best things i have ever done. They make the whole process as painless as possible, put your faith in them and let them deal with everything on your behalf. They must also have a magic crystal ball or something as they had the foresight to switch me onto the 2 year fixed rate tariff - brilliant! They must have a relative of Nostradamus working there or something. It's never to late to put your faith in this company, let them help you save lots of money!

11 mars 2022
Avis spontané
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Réponse de BillBuddy

We're so glad to have you on board, Doug.

Noté 5 sur 5 étoiles

Switch Failed! but not all is lost

I had previously given 1 star due to failed switch, but Bull Buddy have since been in contact, and have been very helpful in pointing us in the right direction to get this sorted, and the problem that started this was not down to them, so thanks for your help

14 février 2022
Avis spontané
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Réponse de BillBuddy

Thanks, Darren!

Noté 5 sur 5 étoiles

Total satisfaction

I have been totally on board with BillBuddy looking after my electricity provider for a few years now & on noticing a dramatic increase this morning on my Smart meter I contacted them for advice on what to do & am happy with the promptness of response & advice. As a widow on my own the knowledge that someone independent is looking out for me is reassuring.

2 février 2022
Avis spontané
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Réponse de BillBuddy

Thanks for your lovely review, Jenny!

Noté 5 sur 5 étoiles

Bill Buddy have been keeping in touch …

Bill Buddy have been keeping in touch with me, letting me know from time to time that the deal I am on, which they advised, is still the best for me. I recommend Bill Buddy without hesitation.

1 décembre 2021
Avis spontané
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Réponse de BillBuddy

We've got your back, Ann 😀

Noté 5 sur 5 étoiles

Must have tool in your life

Must have tool in your life. Does all the difficult things for you without really lifting a finger! Happy days

7 novembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Tom 👌

Noté 5 sur 5 étoiles

Great customer service

I was just a bit troubled in this energy market now-a-days, and my current supplier ceasing trading. But with chatting to Amelia (at Bill Buddy) she calmed my nerves and explained the situation.
A++++++ excellent, customer support

1 novembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Andrew! We'll be sure to pass your feedback on to Amelia.

Noté 5 sur 5 étoiles

Quick response

Quick response - issue dealt with and additional useful advice given - 1st rate service. Thanks

21 octobre 2021
Avis spontané
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Réponse de BillBuddy

You're more than welcome!

Noté 5 sur 5 étoiles

Top marks Bill Buddy

Top marks Bill Buddy , I always get a quick reply whenever I have a question or need clarification ,my switch was quick & efficient , I’m confident they are doing their best for me & would recommend them to anyone .

15 octobre 2021
Avis spontané
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Réponse de BillBuddy

Thanks for your kind review!

Noté 5 sur 5 étoiles

Simple to use

Simple to use, no hassle and saved money. Does what it says on the tin👍

8 octobre 2021
Avis spontané
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Réponse de BillBuddy

You got it, Richard 😀

Noté 5 sur 5 étoiles

Boss service.

Great service guys, thanks many.

7 octobre 2021
Avis spontané
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Réponse de BillBuddy

You're more than welcome, John!

Noté 1 sur 5 étoiles

Worst switch I ever made using…

Worst switch I ever made using Billbuddy recommendation to switch to Shell energy. Shell are the worst company I have ever come across, it took them 5 months to give me a bill after I had told them I had not had a bill , they admitted they were at fault . they told me I was in credit and issued a refund , but then gave me double the amount again so in affect two refunds were made which left me in debt to them , they could not read my smart meter so they estimated , I ended up with a bill of £448.00 , DO NOT USE SHELL ENERGY .

6 octobre 2021
Avis spontané
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Réponse de BillBuddy

Hi Ben. We're sorry you had such a poor experience with Shell... we'll be sure to take this experience on board when suggesting them to new users.

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