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Lisez les avis des autres

Noté 5 sur 5 étoiles

Energylinx give gas meter only comparison and dual fuel we have two gas meters,same property some comparison sites only give dual fuel. I have found their results acceptable

Noté 5 sur 5 étoiles

I looked on line sites to compare my energy switch. Looking at best and worst energy companies. There was so much to look at on line considering who to use and who not to use. I came across your ene... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My energy bill has been reduced by £556/annum by referring to your website. However it was a computer literate friend who was able to achieve this and only because British Gas directed him to the site... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Needed MPAN no: for my new address so used number given here by Energylinx. Connected and got alternative number 0800 001 5400, which goes to Emergency gas and electricity report line. Says any other... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Informations provenant de diverses sources externes

Energylinx is one of the UK's most trusted price comparison websites. We provide an impartial energy comparison and switching service. Save hundreds of pounds on your energy bills today!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

418 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,5

Tous les avis

(418)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor communication

Delayed switching aggravated by EnergyLinx’s poor communication. Have no idea what is happening with my switch a month later.

8 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Oh dear...

Oh dear...

The only switching comparison website whose list of alternatives for me will all charge more! Includes fixed-only, direct-debit only deals. Except in my case they're bad deals.

14 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

No sweat

Selected the energy supplier from the list put in my details and got confirmation email that everything is in hand. Looks good so far, very easy and straightforward.

29 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Dreadful

Dreadful.

Filled in all the details online with Gocompare. Then got email from Energylinx asking for my MPAN number (which I had supplied online). Submitted 3 times (had automated message saying email was being dealt with). Then heard no more. Called them several days later (got through after 5 attempts). Told me they had not received the emails (despite the automated replies which prove they had!) and that my deal had expired. This happened twice with switches to both Scottish Power and Eon. The support operator Lydia didn't seem to care and offered no solution or apology.

2 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Not careful enough

Energylinx gave us incorrect information at the time of switching and then 'lost' our personal data. Really disappointed with this service, and this disappointment is compounded by the fact that we were directed to Energylinx by 'Which' magazine!

10 janvier 2021
Avis spontané
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Réponse de Energylinx

Hello Jane,

Thanks for leaving us a review, I am sorry to hear that you was given wrong information when you started your switch.

We would like to discuss this further with you, if you would like to contact us on - 0800 849 7077. Or drop us an email at customerservices@energylinx.com.

Thanks,
Scott

Noté 1 sur 5 étoiles

You cancelled my account with Scottish…

You cancelled my account with Scottish Power without seeking my permission .at no time did I ever ask you to move my electricity or gas .this was all done using someone else's name. I was without power all day today .how can you do this without the bill payers permission ???

6 janvier 2021
Avis spontané
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Réponse de Energylinx

Hello Martyn,

Thanks for leaving us a review.

I am sorry to hear that you have been switched without your knowledge. We would like to discuss this further with you, if you would like to contact us on - 0800 849 7077. Or drop us an email at customerservices@energylinx.com.

We look forward to speaking to you in relation to this.

Thanks,
Scott

Noté 1 sur 5 étoiles

Useless service.

Useless service.

They don't pick up the phone or respond to emails.

They never did my switch request which was otherwise confirmed a month ago. That means I'm now stuck with an expensive tarif that I thought was gonna switch over.

Will absolutely never use again

13 octobre 2020
Avis spontané
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Réponse de Energylinx

Hello Luciano,

We're very sorry to hear your switch hasn't gone smoothly!

We have received your email today and will get back to you today on this. We can see your switch application was sent over to the supplier, so we will look into this further and provide you with an update.

You will hear from us very soon.

Thanks,

Morgan

Noté 1 sur 5 étoiles

Switching service that doesn't switch

Took multiple attempts to get sorted for a quote. Then three weeks later I get an email saying they have an error in their system and have had to cancel my switch, oh and they can't do a new one for me.

27 septembre 2020
Avis spontané
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Réponse de Energylinx

Hi Mr Inglis,

We're sorry to hear it took a few attempts to find a quote, this is not what we like to hear and are not sure of the issue you were having.

We can see your switch application was sent over to your chosen supplier and it looks like the error was resolved. If for any reason the switch hasn't taken place, please let us know and we can look into this further for you.

You can get in touch with us by calling 0800 849 7077 or by emailing us at customerservices@energylinx.com.

Thanks,

Morgan

Noté 5 sur 5 étoiles

Extremely efficient and very easy to…

Extremely efficient and very easy to follow

22 septembre 2020
Avis spontané
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Réponse de Energylinx

Hi M Stanton,

Thanks for leaving us a review!

We're very happy to hear you found our service efficient and easy to use, this is just what we like to hear.

Hope to see you next time you need a new energy deal.

Thanks,

Morgan

Noté 5 sur 5 étoiles

Domestic energy switch

Courteous, informative service. Very efficient. Call handler was keen to make sure I was happy with what was recommended. No 'over-pressured' sale, but all the information I wanted.

10 septembre 2020
Avis spontané
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Réponse de Energylinx

Hello J Cook,

Thanks for leaving a great review.

We're glad to hear you found our adviser informative and efficient. It sounds like they were very helpful on the call, which is great news.

Hope to see you again!

Thanks,

Morgan

Noté 5 sur 5 étoiles

Very simple and easy service to use.

Very simple and easy service to use. I also went through Top Cash Back and energylinx were prompt on sending information to them so I could get my cash back.

10 septembre 2020
Avis spontané
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Réponse de Energylinx

Hello Melissa,

Thanks for your fantastic review!

We're very glad to hear you found our service simple and easy to use. We hope to be able to save you more money on your energy bills next time.

Thanks,

Morgan

Noté 5 sur 5 étoiles

Trouble free process

Trouble free process. Found me a cheaper deal than my existing one which was due to increase next month. Highly recommended.

9 septembre 2020
Avis spontané
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Réponse de Energylinx

Hi Mr Lawlor,

Thanks for leaving us a great review!

We're very pleased to hear you found a cheaper deal and saved yourself some money, this is great news. We hope to see you again next year.

Thanks,

Morgan

Noté 5 sur 5 étoiles

The Energylinx website is excellent.

The Energylinx website is very easy to use and the comparisons used are very transparent and easy to comprehend. The transfer process is very easy too. I've used Energylinx twice now when transferring between energy providers and I will be using them again when I wish to switch in the future.

2 septembre 2020
Avis spontané
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Réponse de Energylinx

Hi Amanda,

Thanks for leaving us a great review.

We're so happy to hear you have continued to use our service, this is great to hear! We look forward to getting you another great deal in the future.

See you soon!

Thanks,

Morgan

Noté 5 sur 5 étoiles

As usual with Energylinx moving energy…

As usual with Energylinx moving energy suppliers was made very easy And handled on a professional way

29 août 2020
Avis spontané
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Réponse de Energylinx

Hello Frances,

Thanks for your great review!

We're glad to hear your switch went smoothly. We hope you found a great deal and hopefully get another one next year.

Thanks,

Morgan

Noté 3 sur 5 étoiles

I am still waiting for conformation…

I am still waiting for conformation after 2weeks

24 août 2020
Avis spontané
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Réponse de Energylinx

Hi Allen,

Thanks for leaving us a review.

We're sorry to hear you haven't heard anything about your switch yet. We would like to look into this further for you. We will get in touch shortly.

Also, if you would like to get in touch with us anytime, you can email customerservices@energylinx.com or call us on 0800 849 7077.

We will be in touch soon!

Thanks,

Morgan

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