Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Unlucky (for a second time) when energy supplier GNE collapsed and EDF took over my energy supply, I dreaded what would happen when their 'special rate' came to an end, which happened this month. My m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Received an email which asked me to contact them. Spoke to a very pleasant young lady & discussed not only the energy supply agreement that was set up by them but possibility of alternative telephone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always Billbuddy were 100% efficient. Contacted me 6 weeks ago advising me not to enter into any further fixed tariffs until Billbuddy contacted me again at end of March. As promised they emailed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Would recommend Bill Buddy. They constantly keep checking to make sure i am getting the best possible deal for my electricity supply and inform me whenever a better deal becomes available. They also t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Informations provenant de diverses sources externes

Tired of paying too much for your energy, broadband, mobile phone and insurance? See how much BillBuddy can save you today and let us get you a better deal, for free.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 683)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Difficult to say thank you!

This is my third attempt! I can write the review but I cannot manage to send it! I received sensible and clear assistance from Caitlin this afternoon for which I am very grateful. I was thinking along the same lines, but I lacked the knowledge and confidence to follow that line of action. Thank you, Caitlin, for your patience and your help. My understanding is very much better as the result of your intervention.

21 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Elizabeth. We'll pass your feedback on to Cat!

Noté 5 sur 5 étoiles

Great service

Great service, they keep me up to date with energy prices and take out all the stress out of trawling through comparison sites myself

21 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Linda 😀

Noté 1 sur 5 étoiles

Useless will stick with my present…

Useless will stick with my present supplier at least I get honest answers from tjem

21 septembre 2021
Avis spontané
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Réponse de BillBuddy

Hi Cyril. It's completely up to you who you choose to supply your energy - we simply find you the cheapest rates available.

Noté 5 sur 5 étoiles

I was worried about my account

I was worried about my account. One message and a very informative reply was received. Thank you once again for the efficient manner in which you dealt with my enquiry.

20 septembre 2021
Avis spontané
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Réponse de BillBuddy

You're more than welcome, Roger 😀

Noté 5 sur 5 étoiles

BillBuddy is an excellent service.

BillBuddy is an excellent service.
They have always found me the cheapest deals on my energy and the staff are so friendly and helpful

20 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks for your feedback!

Noté 5 sur 5 étoiles

Never a bad experience.....

I've never had a bad experience with BillBuddy, always helpful, friendly and courteous and at the same time professional. Look forward to the next time that BillBuddy pops up in my inbox!

20 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks for your feedback, Dawn 😀

Noté 5 sur 5 étoiles

Energy contract due to expire.

I it was easy to contact you and get instant replies,after explaining the current energy situation and advice you have given me it has put my mind at ease to stay put and ignore pressure from some suppliers to enter fixed term contracts when the market may reach stability in the short term.

20 septembre 2021
Avis spontané
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Réponse de BillBuddy

We're so glad to help, Richard!

Noté 5 sur 5 étoiles

Excellent Bill Buddy

I regularly use Bill Buddy, and have had excellent help each time I have rang especially from Ian. Very efficient and a great helped, I've saved hundreds of pounds and they are all so polite and understanding, Ian is fantastic, I would highly recommend to everyone. Elizabeth Hewitson Birtley Co Durham.

20 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Elizabeth! We'll pass your feedback on to Ian 😀

Noté 5 sur 5 étoiles

1Billbuddy has gone up and far beyond…

1Billbuddy has gone up and far beyond being deeply helpfull and very Informative and unlike many other Companies Billbuddy Does Reaply to any Email Quierys you may have .

I'm Glad they made contact with me.

17 septembre 2021
Avis spontané
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Réponse de BillBuddy

We're glad to have you on board, John!

Noté 5 sur 5 étoiles

They Do What They Say

I would like to thank Nick and the team from Billbuddy for the fantastic support and ease of use of the service that has been offered in managing our Energy Suppliers without us having to do anything. Also being updated on best rates and steering us towards these.

15 septembre 2021
Avis spontané
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Réponse de BillBuddy

You're more than welcome, Bernard!

Noté 1 sur 5 étoiles

Looks good on the surface....but...

Whilst the service can be good, when I asked for my account to be closed as it wasn't adding any value (only electricity and I keep on top of tariffs) it took three requests before I was told that the account "was closed" by a member of Support.....only to be able to log in and change my password a week later. That is just unacceptable lying!

15 septembre 2021
Avis spontané
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Réponse de BillBuddy

Hi Nicholas, remember that BillBuddy is completely free so it wasn't costing you anything whilst we shut down your account. We'd be more than happy to assist you if you need any help with your bills in the future!

Noté 5 sur 5 étoiles

Warning of imminent tarrif rise

I was informed that my tarrif was about to get very expensive with my current provider. I did not respond immediately due to a bereavement. Thankfully I received a gentle reminder and I didn't delay. I had a small query which was answered quickly and professionally.

The switch was effortless as all I needed to do was give my approval to proceed. Really looking forward to the savings made.

14 septembre 2021
Avis spontané
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Réponse de BillBuddy

We're so glad to help, Denise!

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