By far the most user friendly care app I have used. I have used multiple apps since becoming a carer and this app covers everything you need as a carer. Since being promoted to Care coordinator I can... Voir plus
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Lisez les avis des autres
From making contact to onboarding, the process was seamless. The training and support has been invaluable to getting the most out of the system. The care planning and rostering meets our needs perfect... Voir plus
L'entreprise a répondu
We have used 2 other CMS's. Birdie is incomparable. The support services are some of the most helpful people you will ever encounter. The system is CQC centred providing valuable insights into care de... Voir plus
List of clients at my finger tips, care plans, tasks and call logs to keep you informed and updated. Concerns are easily raised without having to speak to anybody. Would be super helpful if birdie... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Birdie
Écrit par l'entreprise
Birdie is the smart homecare technology partner.
We help homecare agencies work smarter – not just harder – by connecting every part of the business in one place. From care management and rostering to finance, auditing, and workforce planning, Birdie brings everything together on one intelligent platform.
Every minute matters in homecare. That’s why Birdie gives you the tools to act fast, prove quality, and plan with confidence. It automates time-consuming admin and surfaces the insights you need to deliver high-quality care, while supporting your bottom line.
Over 1,000 providers trust Birdie to power more than 60 million visits a year. Because when you have technology that works by your side, you can care more and worry less.
Coordonnées de contact
4 Fulwood Place, WC1V 6HG, London, Royaume-Uni
- info@birdie.care
- birdie.care
4,6
Excellent
407 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de Birdie
Thank you for sharing that Samantha - we really appreciate it! Lucy from Birdie
Great User Interface
The app keeps reinventing itself to make the user experience great. The user interface is easy to use and understand. Easy way to visit, track and document your visits.
6 mars 2024
Avis spontané
Réponse de Birdie
That's a really lovely review to share - thank you Laura. Lucy from Birdie
Reasonable app
6 mars 2024
Avis spontané
Réponse de Birdie
Thanks for your review Jousef, we appreciate it. Lucy from Birdie
Birdie has been working and reporting…
Birdie has been working and reporting of work related issues very convenient and easy.It is user friendly and allows one to report comprehensively on issues affecting work
3 avril 2023
Avis spontané
Réponse de Birdie
Thank you for the more detailed feedback! It is really appreciated. Lucy from Birdie
Réponse de Birdie
Amazing, that's so good to hear - thank you Emie. Lucy from Birdie
Easy to use and it make the write up…
Easy to use and it make the write up easy
6 mars 2024
Avis spontané
Réponse de Birdie
We're so happy to hear you had a great experience. Your support is greatly appreciated! - Frances from Birdie
Réponse de Birdie
Thanks Laura! Your support is invaluable to us. Frances from Birdie
Birdie is great fir me becouse l don't…
Birdie is great fir me becouse l don't need to use another way to confirm my shifts or to made my reports. It is great as well for medication still there are some things could be improved this app is good
5 mars 2024
Avis spontané
Réponse de Birdie
Thank you for the kind review Adriana! We're happy to hear we could make your experience a great one! - Frances from Birdie
Easy to adapt to.
5 mars 2024
Avis spontané
Réponse de Birdie
Hi Linda - it's great to hear such positive feedback. Thank you for supporting Birdie! - Frances from Birdie
Simple and easy to use
5 mars 2024
Avis spontané
Réponse de Birdie
We're so happy to hear you had a great experience. Your support is greatly appreciated! - Frances from Birdie
Réponse de Birdie
Thank you for your kind feedback. We're so pleased you're satisfied with our service! Frances from Birdie
Réponse de Birdie
Thank you for the great feedback Babatunde! Frances from Birdie
Great app
Great app. All in one place. Only reason is I give 4* is that I think they should notify the carers when our rota has been updated but other than that then I would have rated 5*. Was worried of swapping over from paper to paperless but all is good so far.
5 mars 2024
Avis spontané
Réponse de Birdie
Thanks for sharing Lucie! We really appreciate your feedback. Frances from Birdie
Réponse de Birdie
Thank you for the great review. We're glad to have made a positive impact! - Frances from Birdie
The app is great
The app is great, and has all the important details I need to record as a carer. However, I don't like the weekly/day view section of the app, it's laggy and fiddly, quite irritating when you want to view the following week's rota/shifts. It just doesn't work as well as one would hope it does. Bring back the previous version where you're able to view 2 weeks of shifts easily please.
5 mars 2024
Avis spontané
Réponse de Birdie
Hi Lentsoe,
Thank you for your great review and feedback.
You'll be pleased to know the team are currently working on increasing the visibility of the client rota to 1 week. You can see what else is in the pipeline by heading to this page: https://portal.productboard.com/birdie/4-birdie-platform-roadmap/tabs/14-under-consideration - hope that helps! Frances from Birdie
Its good app
Its good app, but it needs to load quickly rather then the bird is flying flying . Before it used to load lot quicker then now
5 mars 2024
Avis spontané
Réponse de Birdie
Thank you for the feedback Rabijan, noted! Frances from Birdie
Quality care
It makes me feel I am a professional and I am grateful that I am looking after the love ones about providing quality care and ensuring my clients safety and comfort.
It makes me feel strong and independent.
4 mars 2024
Avis spontané
Réponse de Birdie
We're so happy to hear your positive experience. Your support is greatly appreciated! - Frances from Birdie
As a health care worker I find birdie…
As a health care worker I find birdie easy to use and check off tasks. It also has a Raising Concern feature to accelerate issues at a service user.
It also shows me the total number of hours worked and my upcoming schedule
5 mars 2024
Avis spontané
Réponse de Birdie
Hi Catherine, thank you so much for the lovely review, it's great to hear your positive feedback. Frances from Birdie
Thank you for a great experience!
5 mars 2024
Avis spontané
Réponse de Birdie
Thank you so much for the great review! Frances from Birdie
Réponse de Birdie
We're so happy to hear your positive experience. Your support is greatly appreciated! - Frances from Birdie
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