Sizing is a nightmare. The product itself is great. I’ve used black biscuit since I was a teen and I’m 41 now. Trying to find the right size for my 9 year old is a disaster. Youth small were way too s... Voir plus
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Sizing is a nightmare. The product itself is great. I’ve used black biscuit since I was a teen and I’m 41 now. Trying to find the right size for my 9 year old is a disaster. Youth small were way too s... Voir plus
L'entreprise a répondu
We had a 5-star experience with Black Biscuit. We worked with Lou (highly recommend!) to purchase custom team roller hockey pants. Lou was super helpful and made the experience efficient and easy. I e... Voir plus
L'entreprise a répondu
We always order our Jerseys through Black Biscuit, the quality of the product has not disappointed for the past 2 years we have been using them. Easily we have purchased over 40 jerseys for our our 3... Voir plus
L'entreprise a répondu
5 stars all around. Great company to work with! Great sales reps! Especially Lou!! What a guy!! Absolutely professional in every aspect!!! 10/10 would recommend!! Jersey quality was outstanding! Custo... Voir plus
L'entreprise a répondu
Black Biscuit, Custom Sublimated Uniforms, Custom Sublimated Hockey Uniforms, Custom Sublimated Roller Hockey pants, Custom Sublimated Hoodies, Custom Sublimated Tee Shirts, Custom Sublimated Shorts, Custom Sublimated Hockey Socks, Custom Sublimated Hockey Shells, roller hockey jerseys, roller hockey pants, custom pants, roller hockey jerseys, black biscuit hockey, black biscuit hockey pants, Black Biscuit made for misconduct. Black Biscuit Team Members have over 70 years combined experience in the sporting goods and apparel markets. We have worked all facets of these markets from owning stores, repping, designing, sourcing, & manufacturing. On the consumer side we have been players, coaches, team managers, and youth association board members. This is our way of saying we have worked as both buyers and sellers and understand what our customers are looking for whether buying for an individual team, large association, or retail store. We have worked with indivual teams to large associations, national teams, major colleges & universities, sporting goods stores, and the NHL. Our years of experience in manufacturing has allowed us to assemble the best team, source the finest fabrics, use the latest production equipment, and offer outstanding design and craftsmanship. We offer very reasonable pricing and we won’t promise delivery dates we can’t meet. We pride ourselves on our customer service and stand behind our product 100%. We look to built long-term relationships and take great pride in the many customers that continually come back to us for their uniform and apparel needs. Best of all we are fun people to work with who enjoy every minute of this crazy business! Don't Risk It, Go Biscuit.
1889 Stanford Ave, 55105, Saint Paul, Etats-Unis
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Just an old hockey player and always thought your hats and tees were cool. Long Beach Ice Dogs era. Go kings Go.
Lou has always done us right. We changed all of our jerseys to black biscuit and all my other teams going forward will use them too. Great customer service and communication on 100% custom pieces.
High quality product, good communication and customer service from the sales rep Lou, and delivery was perfectly on time with the estimate given. Black Biscuit turned our vision of our custom designed jerseys into a reality. Thank you!
Black biscuit is a great company! Very responsive and has great customer Service. They ship quickly and make returns easy.
Lou Desimini at Black Biscuit provides outstanding customer service. He made everything easy and efficient from the design process of our new logo and jerseys, ordering, delivery and follow up.
Jerseys came in and they have exceeded expectations! Super easy to work with and they deliver an amazing quality custom product. This is probably the 6th batch of jerseys I’ve got through them, and I’m loyal for life!
The ease of the transaction, plus the websites interface have been a joy to deal with. I select my items and then pay for them with ease. Thank you

Réponse de Black Biscuit
Purchased my second pair of Playa pants. My first pair lasted 8 years! Fast service and great communication on my order!
Quick shipping, this was my second time purchasing from here and I won’t shop anywhere else.
Sizing is a nightmare. The product itself is great. I’ve used black biscuit since I was a teen and I’m 41 now. Trying to find the right size for my 9 year old is a disaster. Youth small were way too short. Emailed for advice based on his measurements, they suggested youth large. It’s gigantic on him. So he’ll land in a medium, which I now have to order again. Oh yeah, you have to pay for the return shipping yourself. So twice I have to pay for return shipping to try and get the right size. I’d give it one star if the pants themselves weren’t actually good…. If you can figure out your size

Réponse de Black Biscuit
Cordial for a retailer, no deals and no free shipping. The pants may need a better fabric for active durability.

Réponse de Black Biscuit
look good, feel good, good ventilation. but ripped 20 minutes into wearing the first time. so is $60 worth it? maybe i was just unlucky

Réponse de Black Biscuit
I don't know how to explain it but modern roller hockey has changed. I've been playing for over 30 years and the upgrades and downgrades are obvious. But roller hockey pants nowadays, made by every single company, are paper thin! Whether it's Bauer, Akelili, CCM, etc.. ALL of the hockey pants tear within an hour and ruined for $60+?? WHY ARE THE PANTS SO THIN AND USELESS NOW?! I have a pair of roller hockey pants from 20? years ago by Bauer that barely fit me but I use them because they still haven't ripped yet. Nowadays it seems like the pants are more about style and looks instead of any actual function. These Black Biscuit pants are nice looking but as I've been saying, these too are way too thin, tore in the 1st skate around and much too expensive for what you get. If they want us to keep replacing our hockey pants then make them cheaper or sell them in bundles. As is I'm done with all roller hockey pants.

Réponse de Black Biscuit
I had to do an exchange and the process was very easy. The team was very helpful and turnaround was quick.

Réponse de Black Biscuit
Bought a pair of men's hockey pants for an adult son and he couldn't be happier with the size, fit, design style, and quality!

Réponse de Black Biscuit
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