Black Biscuit Avis 

125
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Sizing is a nightmare. The product itself is great. I’ve used black biscuit since I was a teen and I’m 41 now. Trying to find the right size for my 9 year old is a disaster. Youth small were way too s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a 5-star experience with Black Biscuit. We worked with Lou (highly recommend!) to purchase custom team roller hockey pants. Lou was super helpful and made the experience efficient and easy. I e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We always order our Jerseys through Black Biscuit, the quality of the product has not disappointed for the past 2 years we have been using them. Easily we have purchased over 40 jerseys for our our 3... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

5 stars all around. Great company to work with! Great sales reps! Especially Lou!! What a guy!! Absolutely professional in every aspect!!! 10/10 would recommend!! Jersey quality was outstanding! Custo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport

Écrit par l'entreprise

Black Biscuit, Custom Sublimated Uniforms, Custom Sublimated Hockey Uniforms, Custom Sublimated Roller Hockey pants, Custom Sublimated Hoodies, Custom Sublimated Tee Shirts, Custom Sublimated Shorts, Custom Sublimated Hockey Socks, Custom Sublimated Hockey Shells, roller hockey jerseys, roller hockey pants, custom pants, roller hockey jerseys, black biscuit hockey, black biscuit hockey pants, Black Biscuit made for misconduct. Black Biscuit Team Members have over 70 years combined experience in the sporting goods and apparel markets. We have worked all facets of these markets from owning stores, repping, designing, sourcing, & manufacturing. On the consumer side we have been players, coaches, team managers, and youth association board members. This is our way of saying we have worked as both buyers and sellers and understand what our customers are looking for whether buying for an individual team, large association, or retail store. We have worked with indivual teams to large associations, national teams, major colleges & universities, sporting goods stores, and the NHL. Our years of experience in manufacturing has allowed us to assemble the best team, source the finest fabrics, use the latest production equipment, and offer outstanding design and craftsmanship. We offer very reasonable pricing and we won’t promise delivery dates we can’t meet. We pride ourselves on our customer service and stand behind our product 100%. We look to built long-term relationships and take great pride in the many customers that continually come back to us for their uniform and apparel needs. Best of all we are fun people to work with who enjoy every minute of this crazy business! Don't Risk It, Go Biscuit.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(125)

26 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lou has always done us right

Lou has always done us right. We changed all of our jerseys to black biscuit and all my other teams going forward will use them too. Great customer service and communication on 100% custom pieces.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

High quality custom designed jerseys

High quality product, good communication and customer service from the sales rep Lou, and delivery was perfectly on time with the estimate given. Black Biscuit turned our vision of our custom designed jerseys into a reality. Thank you!

1 septembre 2025
Noté 5 sur 5 étoiles

Jerseys came in and they have exceeded…

Jerseys came in and they have exceeded expectations! Super easy to work with and they deliver an amazing quality custom product. This is probably the 6th batch of jerseys I’ve got through them, and I’m loyal for life!

21 août 2025
Noté 5 sur 5 étoiles

Always excellent

The ease of the transaction, plus the websites interface have been a joy to deal with. I select my items and then pay for them with ease. Thank you

2 juin 2025
Logo de Black Biscuit

Réponse de Black Biscuit

Nick

Its customers like you that make us love what we do. We truly appreciate the 5 stars and your business. Thanks for the being the best part of black biscuit.

Sammy

Noté 3 sur 5 étoiles

Sizing is a nightmare

Sizing is a nightmare. The product itself is great. I’ve used black biscuit since I was a teen and I’m 41 now. Trying to find the right size for my 9 year old is a disaster. Youth small were way too short. Emailed for advice based on his measurements, they suggested youth large. It’s gigantic on him. So he’ll land in a medium, which I now have to order again. Oh yeah, you have to pay for the return shipping yourself. So twice I have to pay for return shipping to try and get the right size. I’d give it one star if the pants themselves weren’t actually good…. If you can figure out your size

13 mars 2025
Logo de Black Biscuit

Réponse de Black Biscuit

FusionSP:

Thank you for the review. We truly value your feedback but we size very differently than other pant brands and we go by inseam and outseam as do jeans. This we felt was the best way to catch the proper fit for most players. Sometimes there is an anomaly which seems to be in your case. Did you send us an email stating that the replaced pair did not fit? No you did not, we would issue you a return label at no cost and ship out the medium if that is what your son needs. Please email sammy@black-biscuit.com to get this going. Rest assured we take these reviews very seriously and have detailed directions on how our pants are sized. We know there are choices for pants and we appreciate you choosing our brand so we stand behind our product 100% and look forward to getting that email from you and one of our staff will get this worked out.

Noté 3 sur 5 étoiles

Cordial for a retailer

Cordial for a retailer, no deals and no free shipping. The pants may need a better fabric for active durability.

13 février 2025
Logo de Black Biscuit

Réponse de Black Biscuit

Thank you for your review. We do offer free shipping on items of 49.99 or more but when a discount code is used there is no free shipping. The durability of our pants has not been an issue. Have you emailed sammy@black-biscuit.com about your concerns? Feedback is a gift and we strive to offer the best overall experience with our team and our products. So please feel free to email the above email to discuss your concerns.

Noté 2 sur 5 étoiles

Ripped in 20 minutes.

look good, feel good, good ventilation. but ripped 20 minutes into wearing the first time. so is $60 worth it? maybe i was just unlucky

18 février 2025
Logo de Black Biscuit

Réponse de Black Biscuit

Alec

We take these reviews very seriously so instants of giving us a 2 star review did you email us to discuss the issue at sammy@black-biscuit.com? If not please do so and send us pictures of where it ripped and explain the rink type you play on and the surface and conditions

Noté 2 sur 5 étoiles

Modern roller hockey is a scam

I don't know how to explain it but modern roller hockey has changed. I've been playing for over 30 years and the upgrades and downgrades are obvious. But roller hockey pants nowadays, made by every single company, are paper thin! Whether it's Bauer, Akelili, CCM, etc.. ALL of the hockey pants tear within an hour and ruined for $60+?? WHY ARE THE PANTS SO THIN AND USELESS NOW?! I have a pair of roller hockey pants from 20? years ago by Bauer that barely fit me but I use them because they still haven't ripped yet. Nowadays it seems like the pants are more about style and looks instead of any actual function. These Black Biscuit pants are nice looking but as I've been saying, these too are way too thin, tore in the 1st skate around and much too expensive for what you get. If they want us to keep replacing our hockey pants then make them cheaper or sell them in bundles. As is I'm done with all roller hockey pants.

13 janvier 2025
Logo de Black Biscuit

Réponse de Black Biscuit

Mr Kim:

Thank you for your review. Pants have changed from 20 years ago that is for sure. What we do not understand is how "they tore the 1st skate around" does that mean that you were skating and they just tore or did you fall on the cement or something? Please be more specific as we have sold thousands of pants and do not ever get feedback like yours. Feel free to email sammy@black-biscuit.com with pictures of your pants, and details on how they tore and we will look into the reason why and come back with a solution.

Thank you

Black Biscuit Hockey

Noté 5 sur 5 étoiles

Easy Exchanges

I had to do an exchange and the process was very easy. The team was very helpful and turnaround was quick.

19 décembre 2024
Logo de Black Biscuit

Réponse de Black Biscuit

Thank you for the 5 star review. We strive to make every customer equally important here at Black Biscuit. Our goal is to make sure you are happy with your purchase and by th 5 star review you seem to be.

Thank you again

Sammy

Noté 5 sur 5 étoiles

Bought a pair of men's hockey pants for…

Bought a pair of men's hockey pants for an adult son and he couldn't be happier with the size, fit, design style, and quality!

9 décembre 2024
Logo de Black Biscuit

Réponse de Black Biscuit

Thank you for the 5 star review. We strive to make every customer equally important here at Black Biscuit. Our goal is to make sure you are happy with your purchase and by th 5 star review you seem to be.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus