The set came individually packed in little boxes which was different although maybe use one box with some nice paper. My wife loved the feel of the material and I loved seeing her wearing it. I... Voir plus
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Lovely website and easy to use. Great descriptions. Sizing is true to size. Beautifully made lingerie. Service and delivery absolutely first class. Placed two orders so far and will be returning.
L'entreprise a répondu
This company excels in customer service, speedy deliveries, very quick to answer emails, seamless returns.... they have it all & can’t be faulted in any way!! Well done Blackalice, keep up the good w... Voir plus
L'entreprise a répondu
Very happy with purchase, although I did have to return an Item because it ran too big for me. I was happy enough to return the item, I just found it was a bit of a hassle to do so. There was no... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
A wide range of sexy and erotic lingerie from top designers in the variety of sizes from XS to 3XL for curious couples who want to escape the dull, ordinary day-to-day humdrum of the post-honeymoon phase and bring the spark back in the bedroom, revitalise their relationship and have vivid, passionate nights.
Coordonnées de contact
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, Royaume-Uni
- +448005200075
- contact@blackalice.co.uk
- blackalice.co.uk
4,8
Excellent
110 avis
Aucun historique récent de demande d’avis
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Great and efficient service..
Great and efficient service... super products which my girlfriend loves and at reasonable prices... been buying stuff now for a long time and always very pleased with the product
17 décembre 2021
Réponse de Black Alice Lingerie
Wow, thank you so much for such a wonderful 5-star review! We are thrilled to hear that you have had great and efficient service and super products that your girlfriend loves. It's always a pleasure to hear when our customers are happy with their purchase, and we are glad that you have been buying stuff from us for a long time and have always been pleased with products at reasonable prices.
We're delighted to know that you had a positive experience with us, that you found our services efficient, and that our prices are reasonable. It's wonderful to know that the product we sell meets our customers' needs.
We're thrilled that you've been a customer for a long time, and we look forward to continuing to provide you with great products and an amazing experience. Thank you so much for your support and feedback; it means a lot to us.
Excellent quality product
Excellent quality product. Delivery on time.
Will certainly use again
5 décembre 2021
Réponse de Black Alice Lingerie
Thank you for taking the time to leave a review and for your feedback. We are delighted to hear that you found the quality of the product to be excellent and that the delivery was on time. It's a pleasure to know that you had a positive experience with our products and services, and we're glad to know that you will use our services again.
We're happy that you're satisfied with the product and delivery, but we're always looking for ways to improve, and a 5-star review would mean a lot to us. We would appreciate if you could give us more insight into what you would have liked to see differently that would have resulted in a 5-star rating.
We value your feedback and support, it means a lot to us. Thank you for choosing Black Alice Lingerie and we hope to have the opportunity to serve you again soon.
Fantastic very good service xx
16 octobre 2021
Réponse de Black Alice Lingerie
Thank you so much for taking the time to leave a 5-star review and for your kind words! We are thrilled to hear that you had a fantastic experience with our service. We strive to provide our customers with the best possible service and it's great to know that we were able to meet your expectations.
We're delighted to hear that you are happy with our service and that you've taken the time to let us know. Your feedback is very valuable to us and it helps us to continue to improve our service.
Thank you for your support, it means the world to us. We hope to have the pleasure of serving you again soon.
Still loving them!
Still loving them!
I always return to Black Alice Lingerie for my Wolbar briefs. They are excellent. Very comfortable and flattering and terrific quality.
7 octobre 2021
Réponse de Black Alice Lingerie
Thank you so much for taking the time to leave such a wonderful 5-star review! We are thrilled to hear that you are still loving your Wolbar briefs from Black Alice Lingerie. We're delighted that they have proven to be comfortable, flattering, and of terrific quality. We work hard to ensure that our products are of the best quality and it's great to know that we were able to meet your expectations.
We're especially glad that you always return to Black Alice Lingerie for your Wolbar briefs, your loyalty means a lot to us. We're grateful for your continued patronage and we're committed to providing you with the best products and service.
Thank you for your support, it means the world to us. We hope to have the pleasure of serving you again soon.
Excellent quality product and service
Excellent quality product and service, highly recommended
1 septembre 2021
Réponse de Black Alice Lingerie
Thank you so much for your kind words and for taking the time to leave a review. We are delighted to hear that you were impressed with the quality of our products and service. Providing our customers with high-quality products and excellent service is our top priority and it is great to know that we were able to meet your expectations.
We are thrilled to hear that you would highly recommend us to others and it's an honor for us to know that you found your experience with us outstanding. Your recommendation is the best compliment we could ever receive and it helps us to continue to improve our service.
Thank you for your support and feedback, it means the world to us. We hope to have the pleasure of serving you again soon.
Love my new lingerie
Love my new lingerie ! The service and quality of Black Alice has been marvellous.
7 juillet 2021
Réponse de Black Alice Lingerie
We are so happy to hear that you love your new lingerie and that the service and quality provided by Black Alice has been marvellous. It is our priority to make sure that our customers are completely satisfied with their purchase and the service we provide. We are delighted that we were able to meet your expectations.
We pride ourselves in providing high-quality products and excellent customer service, so it means a lot to us to know that you had a positive experience with us. Your satisfaction is our biggest reward.
Thank you for your kind words and for choosing Black Alice Lingerie. We look forward to the pleasure of serving you again soon.
Lovely garments which made my gorgeous…
Lovely garments which made my gorgeous Mrs look very sexy, and we both enjoyed them a LOT! Thanks
9 juin 2021
Réponse de Black Alice Lingerie
We are so thrilled to hear that you and your partner have enjoyed the garments you purchased from Black Alice Lingerie and that they made your partner look sexy. It's a real pleasure to know that we were able to contribute to a positive and enjoyable experience for both of you. We work hard to provide high-quality products that are designed to make our customers feel confident and beautiful, and it's great to know that we were able to meet your expectations.
We appreciate your feedback and your support, it means a lot to us. Thank you for choosing Black Alice Lingerie and we hope to have the pleasure of serving you again soon.
Amazing service
Return and refund policy is instant, no questions asked, was a sizing not quality issue I should stress, will definitely shop again.
8 juin 2021
Réponse de Black Alice Lingerie
Thank you for your review and for choosing Black Alice Lingerie. We are delighted to hear that you had an amazing experience with our service and that our return and refund policy was instant and efficient. We understand how important it is for our customers to have a positive shopping experience and we're glad to know that we were able to meet your expectations.
We appreciate your feedback that the issue was a sizing not quality issue and that it's important to note that we're always willing to work with our customers to make sure they're happy with their purchase.
We're especially delighted to hear that you will definitely shop with us again. Your loyalty means a lot to us and we're committed to providing you with an amazing service.
Thank you for your support, it means the world to us. We hope to have the pleasure of serving you again soon.
Réponse de Black Alice Lingerie
We are delighted to hear that you were pleased with the items you received and that they met your expectations of quality. We work hard to ensure that our products are of the best quality and it's great to know that we were able to meet your expectations.
We are glad to hear that you also found our service to be fast and efficient. We understand how important it is for our customers to receive their orders in a timely manner and we're glad that we were able to meet your expectations in that regard.
It's also great to hear that you found our customer service team helpful. We pride ourselves on providing our customers with the best possible service, and it's always a pleasure to hear that our efforts have been appreciated.
Thank you for your feedback and for choosing Black Alice Lingerie. We hope to have the pleasure of serving you again soon.
Good arrived on time ..was quickly…
Good arrived on time ..was quickly informed one item no longer available and refund made straightaway
Would buy from them again
20 mai 2021
Réponse de Black Alice Lingerie
We are glad to hear that your package arrived on time and that you were pleased with the service. We understand how important it is for our customers to receive their orders in a timely manner and we're glad that we were able to meet your expectations.
We are also glad to hear that when an item you ordered was no longer available, you were quickly informed and that the refund was made straight away. We strive to ensure that our customers are always informed of any changes or issues with their order and we're glad that we were able to resolve the issue to your satisfaction.
It's an honor to hear that you would buy from us again, it means a lot to us and help us to continue to improve our services. Thank you for your support and for choosing Black Alice Lingerie. We look forward to the pleasure of serving you again soon.
Réponse de Black Alice Lingerie
We are thrilled to hear that you had an efficient experience ordering with us and that the item you received is sexy. We strive to make the ordering process as easy and efficient as possible for our customers and it's great to know that we were able to meet your expectations.
We are delighted to know that the item you received is something you find sexy. We pride ourselves in offering high-quality and unique products that make our customers feel confident and beautiful.
Thank you for your feedback and for choosing Black Alice Lingerie. We hope to have the pleasure of serving you again soon.
I had really nice experience with this…
I had really nice experience with this company.
The product is exciting, the communication is fast and personal.
I had to sort out a return and it wa handled in a best possible way.
Really an innovative company.
18 mai 2021
Réponse de Black Alice Lingerie
We are thrilled to hear that you had a really nice experience with Black Alice Lingerie and that you found the product exciting and the communication fast and personal. We always strive to make sure that our customers are happy with their purchase and with the service we provide, and it's great to know that we were able to meet your expectations.
We're also glad to hear that you had to sort out a return and that it was handled in the best possible way. We understand that sometimes things don't go as planned and we're committed to making sure that any issues are resolved in a fair and efficient manner.
We're delighted to hear that you found us as an innovative company, it's a real honor for us. We're constantly looking for new ways to improve and to offer the best possible service to our customers.
Thank you for your feedback and for choosing Black Alice Lingerie. We hope to have the pleasure of serving you again soon.
Réponse de Black Alice Lingerie
Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you were pleased with the speed of delivery and the quality of the product you received from Black Alice Lingerie. Providing our customers with timely delivery and high-quality products is one of our top priorities, and it's great to know that we were able to meet your expectations.
We're glad that you were satisfied with your purchase and that it met your needs. Thank you for choosing Black Alice Lingerie and for your support.
We hope to have the pleasure of serving you again soon.
Outstanding every time
I use Black Alice all the time and I’ve always been beyond happy with their outstanding customer service which is impeccable.
I would highly recommend them to anyone.
11 mai 2021
Réponse de Black Alice Lingerie
We are thrilled to hear that you are a frequent customer of Black Alice Lingerie and that you've always been beyond happy with our customer service which you find impeccable. Providing our customers with the best possible service is our top priority, and it is great to know that we were able to meet your expectations and exceed them.
It's an honor for us to know that you would highly recommend us to others, your recommendation is the best compliment we could ever receive. It's a real pleasure to know that we have gained your trust and loyalty.
Thank you for your continued support and for choosing Black Alice Lingerie. We look forward to the pleasure of serving you again soon.
Impeccable service and quality
My order was processed, communicated and delivered perfectly. The items are glorious, too!! Highly recommended outlet
30 avril 2021
Réponse de Black Alice Lingerie
Thank you for taking the time to leave such a wonderful review and for your kind words. We are thrilled to hear that you had an impeccable experience with our service, from processing your order, communication and the delivery. It's a real pleasure to know that we were able to meet your expectations and exceed them.
We're especially delighted that you found the items you received to be glorious as well. Providing our customers with high-quality products is our top priority, and it's great to know that we were able to meet your expectations.
We're honored to hear that you would recommend us to others, it means a lot to us and help us to continue to improve our services. Thank you for your support and for choosing Black Alice Lingerie. We look forward to the pleasure of serving you again soon.
Réponse de Black Alice Lingerie
Thank you for taking the time to leave a review and for your kind words. We are glad to hear that you had a great experience with our service. Providing our customers with the best possible service is our top priority and it's great to know that we were able to meet your expectations.
We're grateful for your support and glad that you're happy with our service.
We hope to have the pleasure of serving you again soon, Thank you for choosing Black Alice Lingerie.
Réponse de Black Alice Lingerie
Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you had an excellent experience with the service provided by Black Alice Lingerie and that you were impressed with the quality of our products. Providing our customers with high-quality products and excellent service is our top priority, and it is great to know that we were able to meet your expectations.
We're especially thrilled that you find our product classy, it's a real honor for us. We strive to offer unique and elegant products that will make our customers feel confident and beautiful.
Thank you for your feedback and for choosing Black Alice Lingerie. We hope to have the pleasure of serving you again soon.
Excellent deliver servicers
24 mars 2021
Réponse de Black Alice Lingerie
Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you were impressed with the delivery service provided by Black Alice Lingerie. Providing our customers with efficient and timely delivery is one of our top priorities and it is great to know that we were able to meet your expectations.
We pride ourselves on providing excellent customer service and we are pleased that our delivery service met your expectations. We understand that receiving a package in a timely manner is important and we're glad that we were able to meet your needs.
Thank you for your support, it means the world to us. We hope to have the pleasure of serving you again soon.
Unfortunately your sizing wrong
Unfortunately your sizing
Was completely wrong for me. I have frequently bought elsewhere and so use the same size and they fit. The babydoll didn’t come to just below belly button. I was so excited about them but felt let down. The company has though been very easy to use and would try again but order larger sizing.
22 mars 2021
Réponse de Black Alice Lingerie
Hi Elizabeth,
Thank you for your honest review.
It's unacceptable to stay satisfied with a piece of lingerie that doesn't fit you perfectly.
And because it's impossible to cater to every customer and every customer's sizing preferences, we created a return policy that makes returns a piece of cake. You can always return purchased items, no-questions-asked, within 365 days for a full refund.
We're looking forward to seeing you shopping with us again.
Best,
The Black Alice Lingerie Team
Sexy Lingerie for Curious Couple
Réponse de Black Alice Lingerie
Hi Mohammad,
Thank you for the review.
It's delighting to hear that our service and the quality of our products met your expectations 😊
We're looking forward to seeing you shopping with us again.
Best,
The Black Alice Lingerie Team
Sexy Lingerie for Curious Couples
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