I ordered three Rhubarb Crowns and these plants are excellent, large crowns and the service was great the plants were well packaged and delivered on time, I will be buy more plants them.
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I ordered three Rhubarb Crowns and these plants are excellent, large crowns and the service was great the plants were well packaged and delivered on time, I will be buy more plants them.
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From the moment of placing my order the Company kept me continuously informed of progress. When the delivery people failed to deliver and I contacted the supplier they sprang into action immediately... Voir plus
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I have ordered 2 blueberries. They arrived safely and well packaged. When I opened the box I was truly emotional how beautiful plants I received. Full of flowers already. Very good quality. Just a... Voir plus
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I ordered an Egremont Russet apple tree in early Feb. A '2 year bush bare root'. It arrived quickly and I planted it indoors (with light) in a bucket of compost until early March when I planted i... Voir plus
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Blackmoor is one of very few Nurseries in the UK offering gardeners the opportunity to buy fruit plants direct from our Nursery. Blackmoor Nurseries is part of Blackmoor Estate in Hampshire which has been run by the Selborne family for several generations. At Blackmoor we are very proud about our heritage and history, and we’re absolutely passionate about our fruit plants. We have been growing them at our Hampshire based estate for over 100 years. All of our staff have been trained to the highest level in both the growing and packing of our plants and we all strive to produce top quality fruit trees and soft fruit plants. All orders are subject to rigorous quality tests at every stage of growth, and throughout the processes of lifting to packing. Roots are soaked and covered before shipping which means that each plant reaches the customer in prime condition. Our customer service team are all Blackmoor Nursery people and are happy to provide expert advice either by phone or email. They are industry experts and are always happy to share their knowledge and tips about how to get the very best from growing fruit.
Blackmoor Estate, GU33 6BS, Liss, Royaume-Uni
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Easy to find what I was looking for. Prompt delivery with item well protected. Fabulous condition, with good buds/fruit.Very pleased.

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Bought a Herman's plum tree which went on to produce yellow cooking plums not the lovely purple Herman's as expected. After a lot of "we don't grow/sell yellow plum trees" and "it's not our fault" they eventually agree to replace the tree. The replacement tree has the gone on to produce the same yellow fruits. Blackmoor, despite evidence of these two trees sold by them producing yellow fruit, have been unwilling to accept responsibility. They are unable to supply the correct tree and have offered a refund for the original price of a tree.This does not cover the cost of a replacement tree from elsewhere nor does it reflect the time and effort take in planting and looking after these trees.

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First time I used this company for my plant. Strong and healthy and well packaged

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Prompt despatch of order.Good information re delivery and beautiful apple tree and blackcurrants. Everything in excellent condition and looking really fresh.

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great advice in advance, and you carefully held back delivery until I needed my tree. Thank you for sterling service

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The plants were delivered on time and in good condition.

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I ordered a damson bush which arrived in excellent condition a couple of days later. It's now planted so we'll see. Blackmoor Nurseries have also been great with previous purchases when they organised delivery on the date I requested.

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really good plants. delivered promptly this time and in good condition. thank you

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My plants weren't packaged very well and I received a box of compost to rescue the plants from. Having sent a lot of plants in my time, there are plenty of ways to package them to stop this happening. Any leaf growth the plant had wae damaged.
Also, I wouldn't have known the root ball wasn't the pot size. The plants would have fitted in half the size pots. And we pay for the pot size. I am used to buying commercially and no nursery would do this to a professional. However plenty of retail nurseries pull this trick.
Customer service didn't seem to care much. Blamed delivery company. Told to wait to spring to see if plants survive and contact them at that point.
Hmmm
Thanks for your reply but I was told they were posted up a year prior and not just in the autumn

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quality unusual apple tree, well packed, now growing on allotment

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This company came highly recommended to me and my experience justified this. Excellent in all aspects from the specialised information provided on the website to the ease of ordering, all communication and delivery. The trees are in first class condition and arrived very well packed. This is a very good company and I felt my orders were good hands. I have ordered twice now and on both occasions they have been brilliant.

Réponse de Blackmoor Nurseries
So far so good.
I am blind and found choosing a nursery and then the actual fruit trees challenging.
I discussed my phone order with a very helpful lady called Ann. She advised and supported really well.
The communication around my order was excellent and my trees were delivered last week.
Apart from two of the tree branches protruding from the box, I was pleased with purchase. I planted them all within 24 hours as instructed and now await the spring.

Réponse de Blackmoor Nurseries
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