Black Owl Technologies Ltd Avis 114

I have used this company many times now. Tim is my go to for any laptop issues. I know very little about technology but he is always able to interpret my vague descriptions, figure out what I need and sort something that is spot on despite me not having any idea what type of machine or specifications would be suitable. He goes above and beyond to contact suppliers/repairers on my behalf and makes sure everything is sorted. There is never any pressure to buy. Tim just gives me the options and leaves it to me to get in touch when I decide. Black Owl are also cheaper than other suppliers that have been suggested to me which is always a bonus. I wouldn't go anywhere else.

Tim was professional and very helpful, diagnosing and explaining issue with laptop swiftly and offering potential solutions simply to me, would definitely use Black Owl again.

Tim runs an excellent company with great support and care for his clients. He is always very speedy to reply to queries in an understandable way. I highly recommend his company and their very reasonable rates. Thank you so much for all you do.

Thankyou for patient, helpful and good value service in supplying and setting up new phone and iPad for my elderly mum. No question too silly. Has helped her stay connected and confident. Thanks again

Black Owl provided fantastic customer support and a very welcome 'can do' approach when I needed help in an IT moment of crisis - they stepped in when I approached them and seamlessly smoothed the way for what seemed the daunting task of migrating my business website and email addresses over to their hosting facility in a tight time frame. I can't recommend them enough. Throughout Tim was reassuring and gave me complete confidence that they would be able to do everything I needed. Without their calm, supportive, professional handling of things I would not have had a clue how to deal with the IT issues created by the sudden passing away of my previous IT technical support person. Thank you so much Tim and big thanks to your team at Black Owl too. Sheena Bailey of Sheena Bailey Partnerships - Coaching and Facilitation Services

Whenever I send anything to be amended on our website it is done very quickly. If I have a query they are always very helpful and are willing to offer advice and suggestions as to the best way to show something on our website. Thank You

Very helpful, the ser
Very helpful, the service received by black owl, couldnt rate them enough. They put an antivirus on software update on my devices, Tim was amazing and super kind, and knowledable.

Thanks as always Tim!

Excellent service Tim and his team gave fast and honest advice re my slow laptop. They did what was needed and didn't charge an arm and a leg. Would recommend 100%

A great experience when I visited 😊. I took 2 laptops with me and all problems were resolved 😊. Highly recommend 5*+++

Had a great experience using this company. Tim is always as phone call away if we need any help. They have installed all new computers in our office and sorted out our network which we are very happy with.

We would highly recommended them :)

I contacted Black Owl in order to create a website for my media and photography business (banson.media). Tim, who worked on the project, was extremely professional and personable. His efforts and efficiency were superb and also extremely patient when I was trying to work through what I wanted. Black Owl are also managing my website and I feel incredibly supported in areas I just don’t have much of a clue about. Fully recommend them to anyone wanting to create or even update their websites.

Great service. Although the job wasn't big or important, had been hanging around for some time while I was looking for a good company that I felt I could trust, and that's a big point in my book. They did just what I asked, no frills, no hard sell, just a very good honest service at a reasonable price. More than satisfied, and would certainly pass their name on.

Just what a couple of older users needed! We had a desktop computer from a few years back and were running into problems with lack of computing space despite shifting everything we could into the D drive.
Tim Neville came and cleaned up the disk space but said it was just a matter of time before it happened again. As we had already been thinking of getting a new computer, it was lovely to be able to ask Tim to select one for our needs and then come and set it up for us, transferring all our stuff over. The new set up is perfect for our needs and now futureproofed.

Fantastic service!
I cannot recommend this company enough. Their professionalism and commitment to the client is second to none. Friendly, confident and positive, they far exceeded my expectations!

Tim is very knowledgable and finds solutions fro problems. He supports me in finding ways for me to manage my website and does it for me when I can't.

Tim lead us through the development of our website superbly. His guidance and advice was invaluable especially as we had never built a website before and Tim had a great way of explaining things in layman’s terms we could understand.
Tim is also very patient which was no doubt tested with our endless questions and requested tweaks because we didn’t quite know what we wanted until we saw it!
Thank you Black Owl and your continued support.

We cannot fault the expertise, patience, efficient responses to our questions by Tim at Black Owl. More importantly, now embedded, our websites are a breeze to use, for us and for our users. Thank you so much. Highly recommended!

Tim has dealt with us on various applications, and has never failed to please.
Very helpful and prompt in his responses to many questions we had.
Has just completed our updated website elitewindowsltd.com and very pleased with the finished job.

Brilliant to work with - efficient and cost effective..

I recently changed to Black Owl and now wish I had done it years ago. Every problem has been dealt with quickly and efficiently and nothing is too much trouble.