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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used this company many times now. Tim is my go to for any laptop issues. I know very little about technology but he is always able to interpret my vague descriptions, figure out what I need an... Voir plus

Noté 5 sur 5 étoiles

Black Owl have been supporting our systems for some time now and we have no hesitation in recommending their services. Timothy Neville who looks after us, is an excellent time-keeper, very clear in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tim lead us through the development of our website superbly. His guidance and advice was invaluable especially as we had never built a website before and Tim had a great way of explaining things in... Voir plus

Noté 5 sur 5 étoiles

In 2019 Black Owl provided the most competitive price and best offering for our needs. Tim advised on better naming of our group on the web, registered name etc and has developed a new website for us... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Assistance et services informatiques
  2. Service de sécurité informatique
  3. Fournisseur d'accès Internet
  4. Service d'hébergement de sites web

Écrit par l'entreprise

Black Owl provides technical solutions to everyday problems; managing and supporting IT for businesses, charities and individuals. Black Owl are digital experts for homes, schools and businesses. Covering IT and digital support in Leicester and Leicestershire.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I am so glad to have switched to Black Owl!

Black Owl are not only skilled/professional but are also a very supportive team. I find technology quite stressful; I didn't feel silly with my many questions and needing the amount of help that I did to get my email issues sorted.

12 novembre 2022
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Réponse de Black Owl Technologies Ltd

Hi Rebecca,

Thank you for the lovely review! It's a pleasure working with you, and I am delighted that we were able to help you out so much. Thank you for the recommendation!

Hope to see you again soon.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Excellent service and support at a…

Excellent service and support at a reasonable price. I would thoroughly recommend them. Tim is very friendly and knowledgeable. Real personal service.

23 novembre 2021
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Réponse de Black Owl Technologies Ltd

Hi John,

Thank you for the glowing review! It is always a pleasure to assist you, and we're very appreciative of your compliments.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

I required a new laptop that was both…

I required a new laptop that was both function-able and fast to run. I was delighted with the laptop recommended which I subsequently purchased and was thrilled with the laptop that arrived today. I was also pleased old files from my previous laptop were transferred across to my new laptop without any issues. Would highly recommend Black Owl and will certainly use them again in the future.

5 août 2021
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Réponse de Black Owl Technologies Ltd

Hi Mark,

Thank you for the fab review! It's always a pleasure working with you, and I'm so pleased to hear that you are satisfied with your new laptop.

Hope to see you again soon.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very quick turn around. Thank you

2 mai 2021
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Réponse de Black Owl Technologies Ltd

Hi Rebecca,

Thank you very much for the glowing review! It is always a pleasure to assist you, and we're very appreciative of your review.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Laptop Repair

I cannot speak highly enough of Tim and his standard of work. He has done work on my laptop and the service was very prompt. He charged reasonable rates and the quality of work was excellent. On top of this he always cleans the key board and screen. I would not hesitate to recommend him.

20 mars 2021
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Hi John,

Thank you for the lovely review! It's always a pleasure working with you, and I'm so pleased to hear that you are satisfied with the work we've done for you. Thank you for the recommendation!

Hope to see you again soon.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Hired for SMTP plugin support

Hired Tim for SMTP plugin support. Super fast response and quick installation. Working 100%. Happily recommend and would hire again.

20 février 2021
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Réponse de Black Owl Technologies Ltd

Hi Andrew,

Thank you for the great review! We appreciate the glowing review, and glad that the service was helpful to you.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Excellent service, thank you so much

I had a problem with emails from my website always going to spam. This is despite being on post smtp and sending via pro gmail account. Tim was very helpful, resolved the problem in around 6 hours. Excellent service, much appreciated.

20 février 2021
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Hi Osama,

Thank you for the excellent review! It was pleasure assisting you, and I'm delighted to hear that you are happy with the service.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Successful Upgrade to Desktop PC

Tim at Black Owl responded promptly to my request to upgrade my PC and install a solid state hard drive and quoted a very reasonable price. I was concerned that I might lose some heritage software or data that would be difficult or expensive to replace but Tim did an excellent job in sorting out any problems that cropped up and I'm 100% satisfied with the outcome.
Highly recommended.

18 février 2021
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Hi Andy,

Thanks for the top-notch review! It was a pleasure working on your desktop and we are delighted that you were so pleased with the service provided. Hope to see you again in the future.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Swift, professional and kind

Tim fixed the configuration of our Wordpress plugin “PostSMTP” with a breeze! Swift, professional and kind.

5 février 2021
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Réponse de Black Owl Technologies Ltd

Hi Jonas,

Thank you very for the glowing review! It is always a pleasure to assist you, and we're very appreciative of your compliments.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Super quick quality service

I contacted Tim as I needed a new PC as the old one was making strange noises. Tim recommended a great spec'ed PC at a great price - complete with SDD drive. Now I have a super quick machine. Very pleased.

Tim offers an install service to strip out all the rubbish that normally comes with a new PC and installs only what you need. This takes up a lot less valuable drive space and is well worth it IMHO.

29 janvier 2021
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Hi Colin,

Thank you for the excellent review! I'm really pleased to hear that you are so happy with the PC provided, and the price. Glad that you were happy with the install service too, it's well worth going for with a new PC - they always come with a lot of bloatware that can lurk in the background. We look forward to serving you again in the future.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Great service

We have always turned to Tim at Black Owl for our IT needs. He has recently upgraded our Wi-Fi at St Paul's Church, a system he installed and has maintained for us from the outset. Tim is a trusted worker and does a thorough job, I recommend him to you.

19 janvier 2021
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Hi Steve,

Thank you for the great review! We appreciate the glowing review, and it was a pleasure to support the church. Look forward to working with you again in the future.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Why can I only give five stars?!

If there was an option higher than five stars, I would give it.

Where do I start ...

Tim created TWO websites for me that are a) excellent quality, b) lovely design, and c) include everything I needed them to.

No job was too annoying / big / small / faffy (take your pick of words). Also Tim replies to my messages at all hours of the day and night, which he should probably stop doing, because I hear sleep is an important thing to do!

It was a super simple and pain free process. I said what I wanted and gave Tim some examples of other websites I had seen that were similar to the look I was going for. Somehow, he also managed to make sense out of the phrase, "I want pink, but not fluffy unicorn pink-pink, you know?" and provided me with just the amount of pink.

This review might sound glib but it is all heartfelt and sincere. I haven't worked with anyone - in any trade - who was so willing to go above and beyond while still being something I could afford.

Thank you, Tim! You're the best :)

5 janvier 2021
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Hi Emma,

Thank you for the lovely review! It's always a pleasure working with you, and we're super pleased that you like both of the websites we did for you. I'm really glad to read that we managed to turn your vision into reality in such an easy way for you.

Hope to see you again soon.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Fantastic service from start to finish…

Fantastic service from start to finish made my computer run like a brand new one. It was slow and behind the times Tim was so helpful and Sorted it all within 2 days. I recommend him to anyone

5 décembre 2020
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Hi Michael,

Thank you very for the glowing review! It is always a pleasure to assist you, and we're very appreciative of your compliments.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

I couldn't have asked for better service! :)

I really wanted a gaming PC but had no idea where to start. Tim was very good at explaining and figuring out what would be best for me. Extremely grateful and pleased with the results! Thanks again Tim! I would definitely recommend!

5 décembre 2020
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Hi Bethan,

Thank you for the excellent review! It was pleasure building your PC for you, and I'm delighted to hear that you are happy with the service.

Hope to see you again soon!

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Total overhaul of operating system

Total overhaul of the operating system was needed and Tim at Black owl did a fantastic job total upfront on the requirement. Specs, options, and price. Retrieved my data and got it working better than when it was new.

2 octobre 2020
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Réponse de Black Owl Technologies Ltd

Hi Matthew,

Thank you for the lovely review! I'm glad that the service provided to you was so efficient, and it was a pleasure serving you. We look forward to assisting you again in the future.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Printer Repair - Excellent Service

Excellent service. Took our printer away, took a look at the fault and quoted a price. Very quick and efficient. Forgot to mention, he also collected the printer which was pretty convenient. Would definitely recommend.

11 août 2020
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Réponse de Black Owl Technologies Ltd

Thank you very for the glowing review! It is always a pleasure to assist you, and we're very appreciative of your compliments.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Fast and efficient service

Fast and efficient service. Provided device and very happy with work.

16 juillet 2020
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Réponse de Black Owl Technologies Ltd

Hi Simon,

Thanks for the top-notch review! I'm glad that you were happy with the work and service provided.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

Excellent service

This is the first time I used their service and must say Tim was very professional and responded promptly. Excellent service, reasonable priced. Would use them again. Thank you Tim.

11 juillet 2020
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Hi Naseem,

Thanks for the excellent review! I'm delighted that you were so happy with the service, it was great to meet and work with you. Hope to see you again soon.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

I am very happy to recommend Tim…

I am very happy to recommend Tim Neville of Black.co.uk. My computer was very slow and in need of an over haul, I had put off taking it any where, as I had had poor service from two local computer repair shops. A friend recommended Tim, he came to collect my computer from my home, he was polite and understood my limited knowledge of computers. A complete over haul was done and Tim delivered my computer back to my house and was happy to explain my updated computer l am very happy now
I would happily recommend Tim to my family and friends

11 juin 2020
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Réponse de Black Owl Technologies Ltd

Hi Lynne,

Thank you for the excellent review! It was pleasure assisting you, and I'm delighted to hear that you are happy with the service.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Noté 5 sur 5 étoiles

I needed to replace a dying laptop and…

I needed to replace a dying laptop and Tim reconditioned one to give me a great replacement at an affordable price. I'd certainly use him again for future tech needs.

11 juin 2020
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Hi Russell,

Thank you for the great review! It was a pleasure assisting you, and I'm glad that you were happy with the service.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

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