Black Sheep Utilities Avis 

382
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I'm extremely impressed with the service we've received from Black Sheep, particularly from Alice Labbett. We have been working on an extensive refurbishment project, which involves close coordinatio... Voir plus

Noté 1 sur 5 étoiles

We have repeatedly requested this company not to call us. They just laugh. Latest scam attempt is, following a call when we yet again said we were not interested, for them email us requesting a 'pe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very impressed with this company, especially Jack Elvin. It's rare these days to find someone who is so ethical, friendly, but professional AND who really knows his stuff! Will definitely use Black... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Black Sheep requested an opportunity to quote for our business energy even though we are still in contract until November 2021. When our current agent heard of their interest in the account they... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie

Écrit par l'entreprise

Black Sheep Utilities Ltd is one of the UK's largest independent Business Utilities Consultancy's. Providing client-focused energy procurement services for businesses throughout the UK. Black Sheep Utilities is trusted by 1000’s of businesses large and small to deliver bespoke energy procurement solutions.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

382 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(382)

8 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Do not deal with this company

I have had the misfortune to deal with Black Sheep Utilities resulting in a 5 year deal that could put us out of business they have negotiated for us a deal with British Gas that is 26% higher than we currently pay when there is deals about that are available on a 5 year deal that would have saved us 10% (Gazprom) on our current rate. They pressurised me at the time to do a verbal contract that I understand I cannot get out of!

3 février 2021
Avis spontané
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Réponse de Black Sheep Utilities

Hi,
Please can you confirm your company name or address so that I may look into your complaint.
Kind Regards
Louise Horscroft
Head of Customer Service

Noté 5 sur 5 étoiles

Just renewed electric supply contract…

Just renewed electric supply contract with Phil. All went very well and smoothly. Always helpful and easy to deal with.

1 février 2021
Avis spontané
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Réponse de Black Sheep Utilities

Thank you so much for your feedback - we have passed your praise onto Phil.

Noté 5 sur 5 étoiles

All good smooth changeover

28 janvier 2021
Avis spontané
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Réponse de Black Sheep Utilities

Thank you so much for your feedback. We are glad that everything went smoothly for you.

Noté 1 sur 5 étoiles

Very pushy, don't use.

Very pushy, used them once, never again, just let you know the best prices that suit them not giving you comparisons with other companies say on standing charges etc. Have written this review as despite yesterday telling them no interest in dealing with them ever again, sent me an email with their latest prices with an energy supplier I had told them that I did not want to deal with! You couldn't make it up!
I have passed on my details to Black sheep as requested but guess what? No response! No surprise!

20 janvier 2021
Avis spontané
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Réponse de Black Sheep Utilities

Hi Peter
So that I can look into your complaint, please can you provide me with your company name or address.
Kind regards
Louise Horscroft
Head of Customer Service

Noté 5 sur 5 étoiles

Very helpful

Very helpful in sorting out the companies energy renewals, Phil got he job done very quickly and efficiently thank you

13 janvier 2021
Avis spontané
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Réponse de Black Sheep Utilities

Hi Georgina, thank you much for your feedback. I will pass this onto Phil.

Noté 5 sur 5 étoiles

Blacksheep rang me about my mobile…

Blacksheep rang me about my mobile phone contract which was very good timing. They found me a deal that I was happy with and were very helpful through the process.

11 janvier 2021
Avis spontané
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Réponse de Black Sheep Utilities

Hi Phillip, thank you so much for your feedback. We are glad we could help save you some money.

Noté 5 sur 5 étoiles

Fair Trading

Black Sheep requested an opportunity to quote for our business energy even though
we are still in contract until November 2021.
When our current agent heard of their interest in the account they put forward a new three year 3 year deal starting Nov 21
slightly dearer than our present deal and advised us to take it. Black Sheep quoted
us a three year deal from Nov 21 saving by comparison usage £750 over three years.
Which we accepted
A Merrill Club Secretary

29 décembre 2020
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Réponse de Black Sheep Utilities

Hi, thank you so much for your feedback. we are so glad we found you an amazing deal.

Noté 1 sur 5 étoiles

Very pushy

We have been bombarded with emails to sign an agreement despite never having solicited this companies' services - have tried to unsubscribe but still keep on receiving them.
We have decided to raise a complaint with the Information Commissioner!

20 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

UNDERHAND/PUSHY TACTICS

UNDERHAND/PUSHY TACTICS
I have just received an email from Black Sheep via DocuSign with all my details filled in and stating "as discussed please sign the attached" I opened and read the document which was basically a permission letter handing them the rights to look after our utilities, I can confirm I have never spoken with this company or asked them to act on my behalf so you could understand my surprise in receiving this totally out of the blue request!

26 octobre 2020
Avis spontané
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Réponse de Black Sheep Utilities

Hi Tom,

Thank you for your feedback. I'm very sorry to hear this, you certainly shouldn't have received a permissions letter via DocuSign if you haven't spoken to any of our agents so I do apologise for this. If you could get in touch with us on 01273914000 we can ensure the DocuSign is cancelled and is not being resent to you.

Thanks

Sophie

Noté 4 sur 5 étoiles
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Réponse de Black Sheep Utilities

Hi Sonia,

Thank you for your 5* review. We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.

Here at Black Sheep we are genuinely outstanding in our field!

Kind regards,

Sophie

Noté 5 sur 5 étoiles

Always helpful

Everytime I have to update our energy contracts at work I feel confident that I am getting the best deal. All the staff are very friendly and helpful and explain how it works. Thank you

1 octobre 2020
Avis spontané
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Réponse de Black Sheep Utilities

Hi,

Thank you for your 5* review. We are here to look after your business throughout the duration of your contracts. Your account manager will be here to help with any questions or queries you may have.

Here at Black Sheep we are genuinely outstanding in our field!

Kind regards,

Sophie

Noté 1 sur 5 étoiles

Please accept a No

This company do not accept a No and keep hassling by using no id on phone calls - please accept No I do not want to deal with you.
A No means No however you try and fluff it up offering lower prices.

30 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Ellie from Black Sheep is a star

Ellie from Black Sheep is a star! Super helpful and efficient.

7 septembre 2020
Avis spontané
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Réponse de Black Sheep Utilities

Hi Roger,

Thank you for your 5* review. . We are here to look after your business throughout the duration of your contracts. Your account manager Ellie will be here to help with any questions or queries you may have.

Here at Black Sheep we are genuinely outstanding in our field!

Kind regards,

Sophie

Noté 5 sur 5 étoiles

Ellie Potter has been very helpful with…

Ellie Potter has been very helpful with everything we needed. Black Sheep Utilities are great

7 septembre 2020
Avis spontané
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Réponse de Black Sheep Utilities

Hi Harmony,

Thank you for your 5* review. . We are here to look after your business throughout the duration of your contracts. Your account manager Ellie will be here to help with any questions or queries you may have.

Here at Black Sheep we are genuinely outstanding in our field!

Kind regards,

Sophie

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