Black TomatoAvis 

My fiance and I were looking to book a luxury honeymoon anywhere around the world with virtually an unlimited budget and had never used a travel agency before. We looked at several agencies and vetted all of them. Unfortunately Black Tomato was the only one that had poor communication. We chatted with Laura, a customer representative from the UK which went fine, but after 2-3 email exchanges she just stopped responding too us. "Luxury" doesn't mean you charge people a lot of money to plan their trips. It also means you have exceptional communication skills. It's unfortunate for Black Tomato b/c we were looking for a travel agency to not only book our honeymoon but also all of our future international vacations assuming the honeymoon experience went well. Luckily, we found a great company called Bliss Honeymoons which doesn't advertise themselves as "luxury" but has certainly provided a truly luxury experience in planning.

Black Tomato were amazing from start to finish! They set everything up wonderfully and we had a gorgeous honeymoon. The only point I would say is that we were looking for something close to South Africa and the flight ended up being about 20 hours to the Maldives - so not as close as we had hoped. It was beautiful though, and we loved every minute of our trip.

Great service and always wanted to ensure our trip was for us and not cookie cutter or pre-planned for anyone else. Communication was so easy and almost entirely via email. They did a great job and as a result, we had a fantastic trip!

We used Black Tomato for a trip to Jordan and couldnt be happier! I do have to say though, our driver Khaldon made our trip. He was such a wonderful man, and made our travels easy and special.

We had a wonderful Holiday in Chile and stayed 4 nights in 2 fabulous locations Asawi Patagonia and Asawi Atacama
complete with private guides and vehicles . Great choice of
excursions .Also stayed 3 separate nights in Santiago in transit .

All facilities were excellent especially Asawi at both places . Delicious Food and wine .Very Friendly staff and guides who made the excursions interesting and fun .
Transfers all went smoothly . Latam internal flights good .

Perfection from booking process to returning home from an amazing life adventure in India. The team at Black Tomato is professional, knowledgeable and knows luxury!

My Black Tomato adviser, Alys Colayera, did a great job of finding out my likes, dislikes and wishes and put together a very special itinerary for our Australia tour. She was very accessible and responded promptly. I should also mention that she was very patient and came up with great solutions to some problems that developed during the planning.
At the start of our trip we had 12 people who are head strong and independent that she had to plan around. Everyone of them was highly complimentary of the quality of the transfers and excursions she booked for us.
Later in the trip it was just my husband and me to accommodate and once again she did a superb job. There was not one instance where any provider was late or dropped the ball. That is quite an accomplishment since we had a pretty intricate itinerary. The hotels, transfers and excursions were top notch. She even briefed each provider about our anniversary which occurred during the trip and everybody had a Happy Anniversary wish, a bottle of champagne or gift for us. How thoughtful!
I have and will recommend Alys and Black Tomato to friends who are looking for help with their travel.

My husband and I used Black Tomato to organize our honeymoon in Rwanda and Kenya. I cannot recommend them highly enough. We are both biologists and wanted to tack our honeymoon onto the end of my husband's field work in Rwanda, as well as visit some friends in Kenya. We had an hour long conversation with Tom Harding after which he took everything we'd said we wanted and managed to come up with an itinerary even better than we could have hoped to ask for. Everywhere he booked us into was amazing, which he knew because he's extensively researched all of these places and stayed there. He managed to capture our desire to be off the beaten path and balance it with fantastic creature comforts. Every transfer, hotel stay, etc. was planned and incredibly easy; we just had to show up. Black Tomato did an amazing job; I would not hesitate to use them again to book a luxury vacation.

From the moment we landed we were treated like royalty. I cant say enough about the planning and execution of Black Tomato and their on ground partners.

Amazing trip ! Everything was perfect 👌

AMAAAAAZING - Black Tomato planned a well organized and very original adventure for my family in India, ignoring the tourist bus stops and instead taking us to most authentic destinations, unique hotels (luxury tents in a leopard reserve!) and always had the best team in each location to look after us. So much fun!!

Tragically disappointed with our advice from Black Tomato for our honeymoon. What was meant to be a special holiday, and a much needed break, it no where near met the brief we gave them.

One of the main requisites was good weather, and we were sent to a part of Asia where it is widely known that their dry season and sunshine doesn't start for another two months. Whilst at the resort, we were told by several members of staff that we should have come between March - August.

Highly frustrated and angry with the amount of money we have spent for this to be the experience. A complete lack of knowledge when knowledge is what you pay for with a company like this.

I have traveled twice with Black Tomato. The company is knowledgeable, very well organized and responsive. James helped us with both trips and he listens extremely well and designed a trip around the experiences we desired. We have an active young family and from our guides to hotels and activities, everything seemed perfectly set up for our preferences. We have traveled with other luxury providers and Black Tomato beats them hands down.

We loved that our experience in Morocco included unique experiences (sidecar tour of the medina and street food tour). We appreciate seeing "the sights," but Black Tomato ensures that travelers get to learn the stories behind and around the sights. Our pictures are much more than, "We were here." We always appreciate that Black Tomato listens to our ideas, and make incredible connections in order to turn the ideas into realities and experiences.

Very smooth experience. Niche travel experience.

Tessa helped us plan a trip to South Africa and I cannot recommend her highly enough. She was very helpful, knowledgeable, responsive and professional, and made it very easy to deal with her. Excellent service, highly recommend!

Black Tomato has been an absolute pleasure to work with!! We have planned numerous trips with them, and every single one of them has gone off without a hitch. We have explored some incredible places, and had unique adventures that could have only been made possible with their guidance and excellent attention to detail. How nice it has been to travel stress free! We love you Black Tomato!!

Fantastic professional service at all stages of our Black Tomato Experience

The team at Black Tomato really make the trip an experience you won’t forget. The thoughtful detail is extra special.

Our Italy vacation exceeded my expectations. The hotels were the best in the cities. The tours were top notch. The transportation was luxurious. Our travel advisor, Tom Harding, was very helpful and responsive to anything we needed prior and during our trip. I highly recommend Black Tomato for planning the perfect luxury vacation! I can’t wait to use their services again.