Would rate 0 stars if it was an option , don’t waste your money simple as that . Didn’t receive an order from over a month ago and they give Ai responses for emails ( not the automatic response their... Voir plus
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I’ve ordered from this company twice now. And each experience has been great, it’s a challenge to ship internationally and a company still in its early stages does a great job. My product looked even... Voir plus
So far the experience has been so poor - no customer service at all - the email on their page doesn’t work and my order which was placed two weeks ago is still not showing although the account says it... Voir plus
The company’s staff are excellent at communication if there’s a problem/ updates. I couldn’t praise that high enough. The site it self is clear and well maintained. Quality of clothes top tier. Favour... Voir plus
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Would rate 0 stars if it was an option…
Would rate 0 stars if it was an option , don’t waste your money simple as that . Didn’t receive an order from over a month ago and they give Ai responses for emails ( not the automatic response their actual response is an Ai one everytime AFTER they send an automatic response zero way of customer service or contact) had to chargeback through my bank because they didn’t offer any sort of refund since they have zero customer service , terrible terrible brand and team 0/10 don’t be fooled . Plus Polyester 😹🤮
I have ordered a coat in November 30th…
I have ordered a coat in November 30th and it is now January 16th, I have heard no response on its whereabouts and have come here to ask for one. I have chased twice and still haven’t heard anything
Order number #9936
Terrible customer service
The initial order was received in time but didn't fit. I got a returns label fairly quickly. They have had the product back for over a month and I have had zero communication or prospect of a refund. Would never recommend
Shitshow with zero customer service
Shitshow! Ordered 26th Dec messaged twelve times so far and no response to emails for the £100+ order raised with credit card companies now! Don’t use
Order Never Fulfilled
Placed an order from Canada in September 2025 for a t-shirt and still haven't received it in January 2026. Contacted customer service by email - they said they would fulfill my order but nothing happened.
Girlfriend ordered from their website…
Girlfriend ordered from their website to get the puffer coat for for Christmas got loads of there other stuff which is really nice but when this arrived in the post looked nothing like the photos at all was pretty shocking for the money she paid was heavily disappointed
Ordered on 30.11.25 stating not…
Ordered on 30.11.25 stating not fulfilled and have tried to email, website is a disaster and have no phone number or proper contact information.
I’m beginning to think it’s not a real site
So far the experience has been so poor…
So far the experience has been so poor - no customer service at all - the email on their page doesn’t work and my order which was placed two weeks ago is still not showing although the account says it has been fulfilled - DPD saying they haven’t received the parcel for delivery .. no possibility to contact anyone at Blancs .. of this is how they work I will think twice before buying from them
Quality and Customer Service
Quality of items fantastic. Great customer service also, needed to cancel an order and the team got to me within hours and were very helpful.
Having had a problem with an order and…
Having had a problem with an order and having to contact customer support, Rodney was incredibly helpful and totally redeemed our faith in Blancs . I have a happy son now . Thank you .
Amazing service from Rodney and Joseph
Amazing service from Rodney and Joseph! Top quality clothing ⭐️⭐️⭐️⭐️⭐️
Blancs my number one brand
Great service the tops are amazing fast delivery and good customer service. I’m definitely getting more tops😊
Out of stock again…
I twice ordered two different pairs of trousers for my son's birthday on the website, and twice I was informed they were out of stock. Please remove pictures of clothing that you cannot deliver.
Exceptional Service and Quality
I’ve been buying now from
blancs for over a year. The service is always amazing and the quality is superb. Today I’ve sent a customer service query - it was dealt with SO promptly and even out of hours. Well done blancs team - great business model. You clearly appreciate your customers which will go a long way.
Quick reply
The replied really fast after i needed to change my size. Great customer service from Blancs!
Would recommend Blancs
I’ve ordered from this company twice now. And each experience has been great, it’s a challenge to ship internationally and a company still in its early stages does a great job. My product looked even better in person (Long Sleeve Waffle T - Blue). Looking forward to wearing it!
Very helpful in getting what I wanted
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