We couldn’t find what we needed on any other site, but thankfully Blazzing Fire had it! Product arrived quickly & was exactly as described. Easy peasy transaction as a whole. Thank u!
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Lisez les avis des autres
Outstanding price & customer service! I placed the order & received tracking information less than 24hrs later. Then, my items arrived at my door a few short days later! I immediately assembled & st... Voir plus
Best price on the internet and shipping was quick and even delivered on a Sunday. Fire logs look excellent. The electrician told me that he has installed dozens of electric fireplaces that cost over... Voir plus
The individual I spoke with was very helpful and knowledgeable. She directed me to the correct burner and log set for my fireplace. The package arrived timely and works great.
À propos de l'entreprise
Écrit par l'entreprise
Blazzing Fire has over 100 years of combined industry experience. We are one of the Midwest’s largest Fireplace and Hearth companies and we search the nation to find the very best in the Fireplace, Chimney, Outdoor Living and Hearth world to bring you a broad selection of quality items.
Coordonnées de contact
2141 Internationale Pkwy, 60517, Woodridge, Etats-Unis
- 866-238-9228
- customerservice@blazzingfire.com
- blazzingfire.com
4,7
Excellent
782 avis
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A répondu à 75 % de ses avis négatifs
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Blazzing Fire customer service Awesome!
Blazzing Fire customer service Awesome!
First, Blazzing Fire's prices were the best I could find on the internet and much better than local companies. Second, I got a discount coupon. When it didn't work I called customer service and they gave me a replacement code immediately. When I placed the order I was advised it would take 3-5 business days. My package arrived within three days and included everything I needed. Installation was easy and instructions were complete. They even included an extra holiday package and a nice personal thank you note. Best experience I have ever had with an online vendor.
10 novembre 2025
The box was open on one end
The box was open on one end. It could be packaged better, but everything worked.
23 novembre 2025
Outstanding price & customer service
Outstanding price & customer service! I placed the order & received tracking information less than 24hrs later. Then, my items arrived at my door a few short days later! I immediately assembled & started using my big timber stove & fire gel - couldn’t be happier! Absolute pleasure doing business with you & hope to do so again in future! Thank you guys for the trucker hat & even bigger thank you for your service to this country - God Bless!
1 décembre 2025
They called to make sure my order was what it should be and I received it right away
Every thing went so smooth
22 novembre 2025
Shop everywhere...buy here.
Great product. Great price. Fast shipping. What more do you want?
23 novembre 2025
Great service
Excellent communication on order status. Order processed promptly, very good price compared to competitors on a hard to find part.
17 novembre 2025
Can be trusted to do the right thing
It was a very long process to fix an error with shipping, but, in the end Blazzing Fire made good on my purchase. The final result is that the company acted with honor and conducted business in a professional manner.
15 septembre 2025
Réponse de Blazzing Fire
Mr. Golden,
It is regrettable that your experience with Blazzing Fire has not been as expected.
Although the wrong item was ordered/shipped, our staff worked diligently with you in an attempt to figure out the issue prior to realizing that a propane burner was ordered rather than a natural gas version.
After reviewing the multiple emails and phone calls, our team mentioned propane multiple times with no indication from you that that was incorrect. The only reference we were able to find was your mention of a company named Coserve, which is unfamiliar to us, and required an internet search during our review of this issue to determine that they are a NG supplier.
After determining the problem, we have reached out to you via email and phone calls offering to replace the item ASAP. However, as of the posting of your review, you have yet to return our calls or respond to the email.
We would welcome the chance to make this right for you, but we do need you to respond.
Please call us at 866-238-9228 or respond to the email sent.
Sincerely,
The Blazzing Fire Team
This is a company you can trust
This is a company you can trust. Very happy with my experience. Product was perfect and excellently packaged. Shipping was quick. 10/10 would recommend.
10 novembre 2025
Overall Great Experience
Best price, super fast delivery, and kept me in the loop and updated from purchase to delivery.
7 novembre 2025
Great look and excellent service
2 novembre 2025
As realistic as possible
This is my 2nd revillusion electric fireplace and I love it just as much as the first one (the natural cut logs). You’re never going to get real flames with electric like you would gas but these come as close as possible IMO. The heater is nice as well and actually does make a difference in the room. Highly recommend!
30 octobre 2025
Dimplex Revillusion G25
I've wanted an electric log insert for a long time...most of them look too fake.
I've read many reviews and I've compared many log inserts, both on-line and at local brick-and-morter retailers.
The Revillusion RLG25 had the most realistic color value and flame effect for being electric. Other products on the market have too much orange and red in their display.
This Dimplex RLG25 has more soft white and blue colors in the flame display and the clear-view screen helps to distribute the random flame effect, just be sure the placement doesn't reflect other room lighting.
The remote is not 'heavy-duty' like a TV remote, it doesn't need to be - it works just fine and does what it is supposed to do.
The spindle mechanism is very quiet but I do wish it had a soft, 'crackleling fire' sound. Perhaps Dimplex will make that small addition available, even if it is an after-market unit.
The heater works ok, it is also very quiet with two settings. The visual display factor was most important to me, not heat. I have two cats that enjoy our warm, cozy new fireplace.
I would highly recommend this insert and I may purchase another unit for the bedroom.
Another important fact is the order process was very quick and simple. Delivered by FedEx. I ordered on a Monday and recieved it on Saturday. The tracking system was accurate;
it was packaged very well, with very sturdy styrofoam to keep it secure in a sturdy, plain, cardboard box and the acrylic screen was wrapped in foam sheeting and placed on top with all four box flaps covering it.
This was a concern because it was a spendier purchase for ordering on-line;
(I work for USPS) shipping packages of any type can be a 'hopeful' endeavor - hoping the packages get to the distination, intact and on time.
Thank you Blazzing Fire, thank you FedEx and thank you Dimplex for creating a beautiful product for my home.
13 octobre 2025
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