Blinds Boutique Avis 66

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everyone was super friendly and very approachable with questions and queries . Definitely put our mind at ease with a fantastic price and amazing quality blinds . I will highly recommend. The blinds t... Voir plus

Noté 4 sur 5 étoiles

Very petty coloured slats (White Diamond) on our new blind which goes perfectly with our decor. Quite costly for the size but this is because we opted for Literise function. Blind arrived 5 days... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I placed the order for perfect fit blinds without a care only for BB to contact me asking for pictures. They were super diligent in ensuring their product would fit. I was asked to take detailed pictu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from start to finish. Initial samples arrived very speedily, and Helen in the office was very helpful in sending further samples as well as a digital image to give us a better idea o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rideaux et stores

Écrit par l'entreprise

At Blinds Boutique we sell Made to Measure window blinds that are carefully selected for their quality and style. Choose from our vast selection of window dressings and have your blinds custom made to your specifications.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

66 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Converting house to a home

Everyone was super friendly and very approachable with questions and queries . Definitely put our mind at ease with a fantastic price and amazing quality blinds . I will highly recommend. The blinds transformed our house to a home.

1 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Venetian and Roller Blinds

Recently had Venetian and Roller blinds installed in our new house. The team were so easy to deal with, turned up when the said they would, did a seamless installation and took their rubbish with them. All the blinds look great. Would highly recommend them

23 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

A very nice company

A very nice company. Happy to help over the phone and when a small issue was found, it was quickly resolved. Product (spring loaded blinds) were also very good too.

9 novembre 2023
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Réponse de Blinds Boutique

Thank you so much for taking the time to share your positive experience with our company! We are delighted to hear that you found us helpful over the phone and that any issues you encountered were swiftly resolved. Customer satisfaction is our top priority, and we're thrilled to know that you are happy with the spring-loaded roller blinds you purchased

Noté 5 sur 5 étoiles

An independent business I couldn't…

An independent business I couldn't recommend more. I was looking for blinds to match the others in my house, though soon learnt after they were discontinued. Not to worry as Helen was quick to get in touch and provide me some great (and honestly virtually identical) alternatives that I would have likely never found without her expertise. Blinds were delivered within the same week and I was kept in the loop every step of the way. Excellent and friendly communication, excellent product knowledge, and the blinds are pretty good too!

11 novembre 2023
Avis spontané
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Réponse de Blinds Boutique

We're thrilled to hear about your positive shopping experience, and we truly appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

The product was great and so was the…

The product was great and so was the communication about delivery.

17 septembre 2023
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Réponse de Blinds Boutique

Thank you for your five-star review! We're thrilled to hear that you're pleased with your new Skyline London Roller Blind. It’s always wonderful to receive feedback from our valued customers, and we’re delighted that our communication efforts met your expectations. Keeping customers informed at every stage of the ordering process is a top priority for us, and we’re glad it enhanced your experience.

Noté 5 sur 5 étoiles

Completely 5 star experience

Completely 5 star experience from start to finish. Amazing selection of blinds, colours and materials to choose from - plus Helen is super knowledgeable and has a real talent to getting it ‘just right’.
Beautiful blind chosen, ordered & fitted.
Super happy that our kitchen has its final finishing touch!

9 septembre 2023
Avis spontané
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Réponse de Blinds Boutique

Thank you so much for your 5-star review! We are absolutely delighted to hear that you're pleased with your made-to-measure roller blind. Adding the decorative bottom bar truly does enhance the final look, and we're thrilled that it perfectly complements your shaker style kitchen.

Noté 4 sur 5 étoiles

Overall happy with our purchase

Very petty coloured slats (White Diamond) on our new blind which goes perfectly with our decor.
Quite costly for the size but this is because we opted for Literise function.
Blind arrived 5 days ahead of schedule.
Deducted one star because the only instructions supplied were for the regular type of blind that uses a wand closure. We had no instruction how to tilt the blinds once down. Pushing the blind up and pulling it down was very straight forward and it stayed at the position it was pulled down to. The issue was just how to tilt the slats. My husband did manage to work it out eventually but time could’ve been saved if relevant instructions had been included.
The blind hasn’t been installed yet so I cannot comment on how easy that is.
Overall we are pleased with our purchase.

21 août 2023
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Réponse de Blinds Boutique

Firstly, we'd like to thank you for choosing Blinds Boutique Ltd and taking the time to share your feedback with us.We genuinely appreciate your detailed review and we're glad to hear that you were overall happy with your purchase. As a small independant business, we pride ourselves on delivering quality products and it's wonderful to hear that the White Diamond slats suited your decor perfectly.
Regarding the operation oversight, we sincerely apologise for any inconvenience this may have caused you. While we rely on our suppliers to provide accurate information, we recognise that it's our responsibility to ensure our customers have a smooth experience from start to finish.
To make up for the oversight, we'd like to share a product video which demonstrates the operation of the Hunter Douglas LiteRise Venetian blind. You can view the video here: https://youtu.be/H6-KIaGrBUM.
Should you have any further questions about the operation or installation of your blind, please don't hesitate to reach out. We're here to help every step of the way.
Thank you for your understanding and for being a valued customer.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, quick delivery and a great product.

25 juillet 2023
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Réponse de Blinds Boutique

Thank you for your positive feedback and we are so pleased to hear that you are happy with your new roller blind. Your feedback will definitely help towards building trust and recognition, which is so vital when running a small business in such a competitive market.

Noté 5 sur 5 étoiles

Very attentive,and answered all my…

Very attentive,and answered all my questions,great prices

19 juillet 2023
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Réponse de Blinds Boutique

Thank you for taking the time to share your feedback. While we understand our prices may not always align with every customer's expectations, For us, it's not just about the price; it's about delivering exceptional service.

Noté 5 sur 5 étoiles

Excellent advice given on blind…

Excellent advice given on blind choices, great price and great product. The customer service was excellent, a real personal touch which you dont get everywhere. Would highly recommend using this company for any blind requirments

10 juillet 2023
Avis spontané
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Réponse de Blinds Boutique

Thank you so much for your positive feedback and for recommending our company. We're thrilled to hear you found our advice helpful, and appreciated our pricing and product quality. We always strives to provide customer service with a personal touch. It's great to know we hit the mark for you. We look forward to assisting you with any future blind requirements.

Noté 5 sur 5 étoiles

Dinosaur Blind

Really impressed with the blind and the customer service we received!

The box packaging was badly damaged in transit but thankfully the blind wasn’t damaged itself.

The price for the size we needed was a lot lower than other sites too!

1 juin 2023
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Réponse de Blinds Boutique

Thank you for your valuable feedback and understanding. We're thrilled that you were impressed with both the quality of our blinds and our customer service.

We sincerely apologise for the damaged packaging and appreciate your patience. While the blind comes directly from our manufacturer and is largely out of our control, we do take your complete satisfaction very seriously. We will be forwarding your feedback to them,

Despite this issue, we're delighted to hear that the blind itself arrived undamaged and that our competitive pricing provided great value for you.

Thank you again for choosing us. As a small independent family run business we value your recommendation.

Noté 5 sur 5 étoiles

Really helpful Helen!

Really helpful Helen!
My questions were answered in detail to get exactly the measurements I needed along with relevant photos of brackets etc. Lots of really helpful communication and fast responses to emails
Multiple samples helped to pin down the cloth and great information on availability along with recomendations for the bottom bar and the exact dimensions to fit.
Blinds arrived exactly as promised and were easy to install.
All in all a great service and a pleasure to deal with.I would highly recommend.

6 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Nicely made

Nicely made, a good fit

7 mai 2023
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Réponse de Blinds Boutique

Thank you for your positive feedback. We are pleased you are happy with your Skylight Blinds.

Noté 5 sur 5 étoiles

5 Star Blinds

Helen, went above and beyond, she did a video call, and showed us how to properly measure the blind. And delivery was really fast.
Thanks Blinds Boutique.

10 avril 2023
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Réponse de Blinds Boutique

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Helen provided exceptional service by guiding you through the measurement process via video call. We are dedicated to ensuring our customers have the best possible experience when buying blinds for their homes.

Noté 4 sur 5 étoiles

Inadequate samples packaging …

Samples requested not adequately packaged. Arrived damaged and some missing. Having spoken to the Company, it seems this was a Royal Mail problem. The the Company was responsive and attentive and keen to resolve.

23 mars 2023
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Réponse de Blinds Boutique

Thank you for bringing to our attention the issue you experienced with Royal Mail. We understand that you were disappointed to receive your free samples in a damaged condition and we want to assure you that this is not a reflection of the quality of our products or our service.

We understand how frustrating it can be to receive misplaced and damaged samples. However, there are sometimes instances beyond our control where damage occurs.

We appreciate your feedback and we want to assure you that we take all feedback seriously, whether it is positive or negative. We always strive to deliver the best possible experience for our customers and we will take your feedback on board to continue to improve our sampling service.

Noté 5 sur 5 étoiles

Personal service

Help in finding the right colour with plenty of information about how to measure. Colour samples were particularly invaluable

17 mars 2023
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Réponse de Blinds Boutique

Thank you for your five star review and we are delighted that you are happy with your new roller blinds and the information we offer on our website.

We always recommend ordering fabric samples because of the limitation of digital colour representation. Digital screens use RGB colour which can't reproduce all colours which means that some colours might not be accurately displayed on your mobile/tablet or desktop.

By ordering fabric swatches through our online store you are able to see the true colours and textures of the fabric which can help in making a more informed decision.

Noté 5 sur 5 étoiles

Velux blind

Our blind was faulty when arrived, we've contacted blinds boutiques, and we got a replacement straight away.
Everything was done without any effort. Very good service I will definitely use this company again.

5 mars 2023
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Réponse de Blinds Boutique

Thank you Isabel for your feedback. Sometimes flaws do appear in the fabric and they are not always detected during the manufacturing process. We are thrilled that you are pleased with how we handled this matter and appreciate your patience.

Noté 5 sur 5 étoiles

First class service

The blinds are exactly what I wanted and I’m very pleased with them. We found the brackets a little tricky to fit so rang the given phone number. The owner dealt with our problem and was extremely helpful and patient as we asked questions. She phoned back with the information we needed as promised. First class service.

21 mars 2023
Avis spontané
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Réponse de Blinds Boutique

Thank you for your five star review. As a small business every review is important to us and we always aim to give customers the best experience of buying from us. I am so pleased I was able to assist you with the fitting of your new blinds.

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