Not happy with color at all. Different than sample I received. Measurement could have been better. Too much light coming in from both sides
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Meri, the salesperson/designer that helped me was knowledgeable and efficient. She heard what I wanted and didn't push me to find "better", "more expensive" options. I was under time pressure and s... Voir plus
L'entreprise a répondu
The Blinds to Go staff was excellent from start to finish. Rachel and Edgar in the store and both installers were professional, responsive, thorough, and knowledgeable. It was a pleasure to work with... Voir plus
L'entreprise a répondu
Great experience from strart to finish. Mario was smart, knowledgeable and very nice. The guy who came to measure was nice and efficient, and Randy the installer was terrific. And the end result is... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de garnitures de portes et fenêtres
- Magasin de rideaux et stores
- Magasin de rideaux
- Magasin de design et de décor intérieur
- Décorateur d'intérieur
Écrit par l'entreprise
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Coordonnées de contact
1011 3RD AVENUE, 10065, NEW YORK, NY, Etats-Unis
- 2123241756
3,5
Moyen
16 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not happy with color at all
Not happy with color at all. Different than sample I received. Measurement could have been better. Too much light coming in from both sides
6 mai 2026
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Hello Joanne,
Thank you for your feedback we’re really sorry the colour didn’t turn out as expected from the sample. We also understand the concern about the light coming in from the sides, that’s definitely not the experience we want for you. We’ve been able to locate your file and we’re already in touch with your design consultant. We’ll be reaching out to you very soon to go over everything and see how we can help sort this out with you.
Thanks again for letting us know we’ll be in touch shortly.
Blinds To Go
Anna Self was so knowledgeable
Anna Self was so knowledgeable , creative and patient. She is very talented and made the process easier from beginning to finishing.
8 avril 2026
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Anna. Her knowledge, creativity, and patience are indeed invaluable assets to our team, and we're delighted to know she made the process seamless for you.
Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. Thank you once again for your review and for choosing Blinds To Go!
efficient and knowledgeable salesperson
Meri, the salesperson/designer that helped me was knowledgeable and efficient. She heard what I wanted and didn't push me to find "better", "more expensive" options. I was under time pressure and she expedited my order and indeed, it was fast!
I recommend them highly.
22 mars 2026
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Meri was able to assist you efficiently and meet your needs without any pressure. Your recommendation means a lot to us, and we're delighted to have earned your trust. If you need any further assistance in the future, please don't hesitate to reach out.
Well interesting experience
Well interesting experience. The installer was great but the next day two of the three shades broke. The metal bar on the bottom came unfastened and fell off the blind. It took a bit to get someone but they finally reordered them. Waiting for them now.
6 mars 2026
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Hello Christina, Thank you for sharing your experience. We apologize for the issues with the shades. While we're glad the installer did well, we understand your frustration with the product problems so soon after installation. We appreciate your patience as we work to resolve this and are committed to ensuring you receive the quality and service you deserve.
Great after a confusion
1 mars 2026
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Hi Nancy, We apologize for any confusion but so happy to hear your experience went well. Thank you for your review!
I wish i could give zero stars
I wish i could give zero stars. The absolute worst experience ever. I highly recommend going anywhere but here. They came to my place 3 times to make measurements because they cant mess up. They came to install but did not bring the right curtains. They cancelled my appointment several times because they said that the store where it should be does not have it. They are expensive for absolutely nothing. DO NOT ORDER FROM THIS COMPANY!!!!
20 février 2026
Avis spontané
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
We’re very sorry to hear about your experience and truly regret the frustration this has caused. Multiple measurement visits, installation issues, and appointment cancellations are not the level of service we aim to provide. We would appreciate the opportunity to review your file and better understand what occurred so we can work toward a resolution. Please reach out to our Customer Service team at btgcustomerservice@blindstogo.com, and a member of our team will follow up with you directly.
Custom corniche was measured wrong.
Custom corniche was measured wrong.
Verticals are already malfunctioning and sala replies not responsive
10 février 2026
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Hi Stephanie, we are sorry to hear that you are have an issue with your order. We apologize that your consultant has not reached out to you yet. Would you please provide your order number so we can look into this matter further? We are here to help!
Great experience from strart to finish
Great experience from strart to finish. Mario was smart, knowledgeable and very nice. The guy who came to measure was nice and efficient, and Randy the installer was terrific. And the end result is just what we hoped for. Highly recommend.
6 février 2026
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
We're happy to hear that you had a great experience! Thank you for your recommendation.
Disliked lack of communication with…
Disliked lack of communication with client when item was back ordered and when initial pricing changed due to measurement and type of window wall where blinds would be installed! Communication issues between factory and store as well as client also existed when scheduling delivery!!
Did appreciate that salesperson tried to rectify issues after they were determined and communicated by the client. He was very effective and resolved the problem. However entire process was very stressful!
24 novembre 2025
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Hi Barbara,
Thank you for taking the time to share your experience. I’m sorry for the stress caused by the lack of communication around the back order, pricing changes, and delivery scheduling. We understand how important clear and timely communication is, and we regret that this process was more difficult than it should have been.
I do appreciate you acknowledging the efforts of your salesperson, and I’m glad to hear the concerns were ultimately addressed and resolved. That said, we recognize that the overall experience being stressful is not what we want for our customers.
Your feedback will be shared with the store and our team to ensure these communication gaps are addressed and that this doesn’t happen again in the future. Thank you again for your honest feedback it truly helps us improve.
Excellent service beautiful custom blinds
Excellent
Silver Venetian blinds for living room and bedroom are beautiful, the price was reasonable, installation by Omar and Tandy was quick and efficient thorough great service did great job and professional experience very happy with final result .
12 janvier 2026
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Thank you for the wonderful review and for taking the time to share your feedback with us here at Blinds To Go. Our priority is customer service and we are ecstatic that we met that mark!
The black out curtains are shorter than…
The black out curtains are shorter than they should be, hem is uneven and sloppy and they look like they need to be ironed!!!
13 janvier 2026
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Hi Wendy, thank you for bringing this to our attention. We’re genuinely sorry that the blackout curtains didn’t meet expectations curtains that are too short, unevenly hemmed, and not presentation ready is frustrating, especially when they’re meant to finish a space.
We want you to know this is already being taken seriously. Your case is actively under review, and our Customer Service Experience Manager is currently discussing the best path forward to make this right. You’ll be hearing directly from them with an update no later than Tuesday.
We truly appreciate you speaking up and giving us the chance to fix this. Your experience matters to us, and we’re committed to delivering a resolution you can feel good about.
An excellent experience
The Blinds to Go staff was excellent from start to finish. Rachel and Edgar in the store and both installers were professional, responsive, thorough, and knowledgeable. It was a pleasure to work with them all and they all did a great job. Our new blinds look terrific and operate perfectly. Thanks very much to everyone!
7 janvier 2026
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Thank you so much for this great review!
Not impressed
Very confusing process. Had to call twice to find out my order was sitting in a warehouse done. No communication. Then had a problem called store was asked to send photos which I did. That was a month ago. Thankfully found a YouTube video and fixed it myself.
8 décembre 2025
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Hey Joy! Thank you for taking the time to explain these issues to us. We will look more into these communication issues and have someone reach out directly.
Blinds for bedroom were broken—told it…
Blinds for bedroom were broken—told it would be fixed in a couple weeks and it has been 6 weeks and they are still not installed.
3 novembre 2025
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Hi Lucy,
Thank you for your feedback. We are truly sorry to hear that the issue is still not resolved. Someone will contact you shortly.
the shades were cut too short and need…
the shades were cut too short and need to be replaced - we have reached out to customer service to correct several times but I had to make a visit to the showroom and was helped by the manager who is resending the installer.
23 novembre 2025
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Hello, we are very sorry to hear about this experience and issue you have had. Can you please send your order number and information so i can help look into this further for you? Thanks!
Their customer service is excellent
Their customer service is excellent. From the moment I entered the store to installation, everyone I dealt with was professional, knowledgeable and helpful. The delivery time was very quick and installation went smoothly. I love the look of my new shade!
25 novembre 2025
Réponse de Blinds To Go - MANHATTAN 3RD AVE.
Hi Vanessa, We're happy to hear that you had a great experience with our team! We appreciate your kind words regarding our professionalism, knowledge, and helpfulness. Thanks for the positive feedback!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.