Blossoms Schoolwear Avis 

Terrible company , never received my sons uniform don’t answer the phone when you do get them they fob you off then block your number, absolutely disgusted with them

DONT DEAL WITH THIS COMPANY East Kilbride management say they have had hundreds of complaints about them.
Ordered schoolwear 1 month ago - now rejecting emails and phone mailbox is full - taking them to small claims court to get my money back

Ordered over 6 weeks ago and still not recieved items. Attempted to call and email numerous times with no response. Placed a 1 star review on Google and was contacted within minutes to say they would ship my order immediately!! This was over a week ago and still nothing.

Placed order and no sign of receiving my goods anytime soon. They don’t answer calls or emails so I even travelled to their East Kilbride store to get an answer - I was fobbed off and advised delivery would be that week. Weeks later it still hasn’t arrived - DO NOT BUY.

It would be a zero if possible. Ordered a school coat for my Granddaughter 31st July, delivery should have been 7 to 10 days so plenty of time before school starts. Still not arrived, I've tried the contact form multiple times, emails are rejected and phone calls are unanswered... the Newton Mearns number is invalid although still on the website. I have had to contact my bank for a refund 😡

Terrible company. Still waiting on refund for order cancelled 5 minutes after placing. The guy fobs me off every time I call. Apparently now ‘a director’ is dealing with it despite a staff member telling he is in charge. Considering referring to trading standards. Reading reviews clearly he does this to everyone. Awful.

All the ladies at Blossoms’s are absolutely fantastic!! They are always looking to help out and when I had missed the cutoff date for an online order, they decided to try their best to find all the items in store! A special thanks to Zara for making sure my boys have uniform to start school with! Will definitely be coming back

Will never order from this “company” again! They ignore phone calls and emails, after nearly a 4 week wait for a blazer and school tie, the tie was missing!! To say I was annoyed is an understatement, and would you believe there not answering me again as I’m wanting a refund for my missing tie!! Don’t understand what is so difficult about getting an order correct! Awful awful company

Ordered on 7th July stated 10-14 days delivery. Still not arrived Friday 8 Aug so after many phone calls going unanswered I decided to go to the shop which took 45 mins to get to had to pay for parking as it is in a shopping centre. Got to the store to find it closed tried the number and again no answer. I would tell people to avoid this shop at all costs. They had £55 of my money and I am a single mother and I can't afford to throw away money like that.

Ordered placed on 16th May and still to date ( 6th August 2025) order still hasn't been fulfilled, ive emailed and emailed and all stated was issue with postage but nearly 3 months is a joke
I would totally avoid this company

Would give no stars if this was possible. Ordered uniforms in May 2025 and from website they were expected to arrive in 10-14 days. They still hadn’t arrived by 19th of June so emailed company and eventually got through on phone. Spoke to a man and was told they would arrive in the next fortnight . Have phoned shop many times since as they never arrived - keep getting through to answering machine. Really angry that I’ve been left with no uniforms or money returned. Had hoped I would have had them long before now so I could ensure they would fit my granddaughters and would have enough time to exchange them if they did not fit. As a pensioner £160 is not easily available to have at hand to go elsewhere to purchase new uniforms. Still no reply when calling shop just now despite online it says shop open till 17.30

Ordered online only received half of the school uniform. I was told the rest would be delivered but never was. Spoke to the manager several times on the phone and was told that the Hillpark hoodies had to be made up and he would do it right away and have them sent out. Never happened and then my number was blocked. When visiting the store the manager was never available and suddenly the staff member couldn’t speak good English and had to wait for the manager to deal with. He was never available. Would not use again and wouldn’t recommend them.

Do not buy from here. Their website says "We offer a 30 day no-quibble returns policy - if you are unhappy with your order for any reason and require either a replacement or refund, then please send the goods back..." Had purchased in their store, which is listed on the website - told exchange only with 3 months to use. We do not need any uniform items they stock. Store policy not displayed and contradicts website.

DO NOT SHOP HERE.

Ordered uniform in July. No sign. Phone calls, emails, reviews…told it has been dispatched on three different occasions, no sign of it. Told I was getting a refund for part that they couldn’t deliver, no sign of money.

No refund despite clearly being asked for a full refund. Owner does not care. He has now stolen my money and is refusing to return it. Do not buy from him.

Ordered a tie online 3 weeks ago at Ayr road shop paid it and got receipt. Heard nothing and went to shop to be told after a phone call to their E.K. Shop it would be sent over and I’m still waiting on a call to say it’s there . It was only a tie but not very good service. I’d avoid using this shop.

SCAM
Ordered on the 9th September, no sign of it yet (16.10.24) have sent emails and tried to call both offices, but no response. Avoid at all costs, I think someone should report to trading standards as they have taken my money?!
30.10.24 - still no sign of my order. I will be reporting this shop, they are a scam. Do not buy from them, you will not receive your order.

1 star is being generous when it comes to Blossoms School Wear. Placed an order in the EK store 2 months ago, only to receive a call today to say they cannot provide me with the order as it is now out of stock. Fine..slightly annoying..but I’d receive a refund surely? When I asked for a refund the lady said that they don’t offer them here at blossoms and the best she can do is a credit note for the shop. This is completely ridiculous as I’d paid for an item the shop cannot provide so I am due a full refund. I decided to visit in person to see if I could speak to a manager. I was told the manager was on holiday and the staff had no idea when she would be back, and apparently nobody had been left in charge while she was away. Nobody knew what to do/who to contact in this instance, or even how to process a return if they allowed to authorise them. Another lady was in at the same time complaining about their lacking customer service and requesting a refund too since they had also cancelled her order. We both eventually received a refund but I will tell you one thing, it was not easy to get and they simply did not care that I or the other lady were out of pocket with no resolution offered other than said credit note. Honestly, they just have horrendous customer service and I most definitely will not be returning here in future. Consistently poor service received over the years and I’m absolutely fed up with the hassle that goes hand in hand when ordering from this shop. AVOID AT ALL COSTS.

Despite always supporting local, I have avoided this place for years as it has a terrible reputation. Lately the owner has been trying to engage on a local Facebook page so I decided to give them a go. What a stupid thing to do. I’m still waiting for my order and they’ve stopped replying to me. AVOID AVOID AVOID

Shame 0 stars isn’t an option!! Avoid at all costs. How this place is still open is beyond me. Con artists to say the least. Still waiting on unit I ordered in august. Strung along with excuse after excuse.

Shocking service ordered a rain jacket and T-shirt and have been waiting over a month and a half still no jacket or tshirts and staff are refusing to refund as they don't know how to will definitely never use again and don't recommend.