Bluebellsflora Avis 

If I could choose zero I would.
Dreadful experience! Wish I had checked these reviews rather than their own website ones!
Ordered a large bouquet of white lilies and red gerberas (picture showed 7 gerberas on normal size bouquet). What turned up was laughable!
I chose the bouquet as the lilies were a really important memorial flower. There was one tiny lily, 4 gerberas and the rest was tiny roses (not advertised) and cheapy carnations.
I complained and was offered 25% refund or a new bouquet. I was so embarrassed by what was delivered the first time I didn’t want another. I requested 50% refund and was refused.
Have reported to trading standards. If you want a cheapy supermarket bunch of flowers then this is what you’ll get at a massively inflated cost! AVOID at all costs!

I ordered 20 gold roses for my mother the day after my father passed away, as this was 'their' flower. The delivery was straightforward, and I was with her when the flowers came. Petals were literally dropping off as we were putting them in a vase. I took pictures and noticed that some of the roses were brown inside the bud. I contacted Bluebells the next day after taking more photographs the next morning, as EVEN MORE petals had dropped overnight. I was offered a replacement bunch, but my mother was so upset about them, I asked for a refund.
I have sent several emails over the last week, asking for the same outcome. BUT, the cherry on the cake, was when I was told that they needed the flowers in original packaging to be sent back to them! I explained that the flowers were put into the bin the day I emailed them. To which they insisted that without the flowers, they are unable to fully refund me. I offered to get the dead flowers from the garden waste after I took my mother to the funeral directors later today, which they STILL wanted so they could refund me.
Buyers beware - do not use these fraudsters.

I ordered flowers from Bluebells Flora for delivery on September 14th, but part of the arrangement arrived dead and wilted. I immediately contacted customer service and was offered only a 25% refund, which is completely unreasonable given the condition of the flowers. The company refuses to accept responsibility, and the experience was both disappointing and embarrassing. A florist should stand by the quality of its products - in this case they did not and I won't be using them again.

I ordered flowers over the weekend for next day delivery which was offered online. Monday comes and nothing has been delivered. no confirmation email or tracking email has been received. I went online to get a contact number for them just to find that they are not even open on the weekend. False advertising.......... Now I have tried to contact them 12 times but no one is answering the phone just a stupid automated voice. They have not even replied to my message on their website.

Ordered flowers for next day delivery - this is misleading offer of a service- never materialised. No response to email from the seller. Would not recommend ever.

Selected delivery for 21st sept, email confirmed delivery date 21st, delivery not made even though said it was out for delivery and you have to pay for tracking! Emailed the company and they said read terms and conditions!!! Why can you select a delivery date they cannot deliver on, get confirmation of delivery date and tracking saying out for delivery when it isn't! Delivered 22nd. Company didnt care about the failure. Will never use again

Sent flowers to my mum and Auntie and they both loved them, they also sent pictures and they are beautiful

Ordered in the afternoon and delivered to the recipient the very next morning. As described. Great value for money, other florists charging double the amount

Poor delivery. Filled in form for wifes birthday on 11 August, they confirmed order but had email from royal snail, being delivered on 12 August. Brilliant

Don't use if you want anything delivered for a Birthday as it will be lstr

I have been ordering from here for a while, and all has been fine until my recent order. They are in total denial that they sent me the wrong thing and keep insisting that it is the right one. I ordered Cericse melody carnations with gypsophila. They sent me 18 raspberry ripple carnations. They keep telling me they have contacted the florist and the order is correct (Total denial of their mistake AVOID