My mum started with Bluebird with four visits a day after falling down at home. All the carers were capable, professional, patient and kind. As mum became more confused we used Bluebird for live-in... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement5E & 5F Merryhills Enterprise Park, Park Lane, WV10 9TJ Wolverhampton, West Midlands, GB
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Lisez les avis des autres
Bluebird carers have looked after my mother since November 2023. She receives 4 visits daily and a fortnightly cleaning visit. I can thoroughly recommend Bluebird Care to anyone needing care for thems... Voir plus
Our grandson, who has disabilities including autism, became extremely dysregulated putting the whole family in crisis. James Jersey, the manager at Bluebird, was contacted by social services and he ma... Voir plus
Bluebird gives many opportunities and has a great team of management since I joined I can speak to management when ever I have an issue or need any support. They are a caring friendly team who is will... Voir plus
À propos de l'entreprise
- Service de soins à domicile
- Aide à domicile
- Agence de services d'aide à domicile
- Soins aux personnes âgées
À propos de Bluebird Care - Wolverhampton
Écrit par l'entreprise
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Écrit par l'entreprise
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Coordonnées de contact
5E & 5F Merryhills Enterprise Park, Park Lane, WV10 9TJ, Wolverhampton, West Midlands, Royaume-Uni
- 01902 237912
3,6
Moyen
24 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 35 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Bad Employers
I have never worked for an unprofessional company such as these. I asked for one call to be taken off me as it was the only call I had got. The director finished me there and then. No process was followed, she told me not to phone them for anything and then hung up on me
Disgusting for a so called professional Care Company……DISGUSTING
7 janvier 2025
Avis spontané
Work experience
I worked for this company for 1 month they are a shocking employer, yes very polite and will support you for the first couple of weeks then boom they treat you like something you’ve trod in and work you to the bone. If you say you can’t do that shift they strip you of your work for that week. They are very unprofessional, I had a week off sick due to collapsing and now I’ve received my p45 without any discussion.
Within the month of working here I have put over £200 in my tank and put 1300 mile on the clock as the mileage between the calls are horrendous. They make sure you have at least an hour between your calls so they don’t have to pay you the mileage. The mileage you do actually get is nowhere near the amount you put in your tank.
I would not recommend this company to work for as it has made 5 carers quite poorly with stress, mental health and physical.
Wolverhampton branch is a no no from me
15 janvier 2025
Avis spontané
Réponse de Bluebird Care - Wolverhampton
Thank you for your feedback. We take comments like these seriously as they allow us to reflect on and improve our practices. However, some of the concerns you’ve raised have not been brought to our attention previously, and we are disappointed that you have not reached out to discuss these issues directly with us during or after your employment.
We strive to maintain professionalism and fairness in all aspects of our work, including scheduling, mileage reimbursement, and employee support. Regarding your P45, we follow standard procedures, and we would have welcomed the opportunity to discuss any concerns you had surrounding this process.
We are deeply committed to the well-being of our staff and ensure that all employees have access to support. Our open-door policy is in place to address any issues promptly.
While we understand that this may have been your personal experience, it does not reflect the feedback we frequently receive from other staff members who find their roles fulfilling and feel well-supported by our team. Should you wish to discuss your concerns further, we encourage you to reach out so we can address them comprehensively.
We are sorry to hear that you would not recommend us and hope to improve in any areas where there may have been a misunderstanding or shortfall. Thank you again for your feedback
Bluebird always try and help out in any…
Bluebird always try and help out in any situation from changing visit times etc The Carers are always friendly and respectful and try and help if they can
12 juillet 2024
Avis spontané
Réponse de Bluebird Care - Wolverhampton
Hi Alan, Thank you for your kind review. We are always here to help support your father were we can. Look forward to looking after your father to the best of our ability.
Professional, Responsive & Friendly Care
Bluebird provided personal home care for my mum for nearly 12 months. During this time our experience was always one of professional care woven with friendliness and when times demanded it a very flexible and prompt response. Thank you :-)
31 mai 2024
Avis spontané
Réponse de Bluebird Care - Wolverhampton
Thank you for sharing your positive experience with Bluebird Care Wolverhampton. It's heartening to hear that we have provided your mum with such professional and friendly care. Our ability to respond flexibly and promptly in times of need speaks volumes about the teams dedication and service. Your kind words are much appreciated! 😊
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