Blue Flame Gas Solutions Avis 

Came very promptly and excellent price given

Professional, personable service. Articulate clear explanation of the work undertaken. I would highly recommend to friends and family.

Terry Jones, Tonyrefail

I contacted Blue Flame as I was carrying out some house renovations, and wanted to upgrade my 20+ year old boiler with a new and more efficient model. I also wanted the boiler moved to a new location.

Garry came to survey the property and offered some great advice and information which helped me to make a decision.

The quote was received by email within a couple of days. This included a breakdown of all the requested works, and was very competitive compared to other quotes.

The two engineers who came to carry out the installation were very professional, and the works were carried out to the highest of standards.

I felt confident in being able to leave the property whilst the works were being carried out. The areas were left in a clean and tidy condition at the end of each day.

Following installation Garry took time to re-visit the property and run through all of the features/settings of my new boiler, and ensure that I was happy with the installation.

A couple of weeks later I also received the Gas Safe and boiler warranty certificates as promised.

I would gladly hire Blue Flame to carry out further works in my property, and wouldn't hesitate to recommend them to friends and family.

Absolutely first class service every time. Previously had a radiator replaced, excellent job. This time I had a new Viessmann boiler installed. Fantstic service. Garry is very knowledgeable about the products he provides, helping us to decide which boiler was ideal.
Everyone in the company is very friendly, polite, efficient and highly skilled. Their work is second to none and excellent value. I will be using Garry and the team for any plumbing jobs I need from now on. I highly recommend Blue Flame Gas Solutions.👍👍👍👍👍

Brilliant and excellent service from start to finish, the guys were clean and tidy. Would recommend this company to anyone.

Couldn’t recommend highly enough. Excellent communication throughout and a high quality job.

Would have given 0 if I could. Didn't do a proper survey and wanted to fit a boiler that would only run half of the customers radiators... Garry might look pretty, and accompanied with a shiny van, but avoid! Avoid! Avoid!

...

Reply to blue flame solution, reply: Both myself and my father were fine with you and put our trust in you, as you came highly recommended by Baxi! All literature suggests a Baxi 630 will only run a system of 2 - 6 radiators (and this has been confirmed)! I leased with you, and gained information from you, and hoped to get this concurred by baxi - but they would not! The only works to be carried out - was listed in their appraisal - no other!! And the aforementioned appraisal was vague at best.... On this occasion - Blue Flame Gas Solutions (Garry) has not acted professionally - and has lost my father's business as a result and have another taint on their trust pilot record!! And for information purposes...dad has the equivalent of 12 radiators!

...

By your own admission, should we have gone with your chosen boiler (Baxi 630), it would be constantly running at its top capacity (that's taken into account that dads radiators (some large) are only 1.5kw and not say...3kw), and presumably, this would shorten its service life?? (should a "proper" assessment been conducted at my father's property, we would not be airing our dissatisfaction in a public arena today). Yes; Baxi and I have history which we are working through.... you however, have left a lot to be desired, and you really need to brush up on your customer relationship skills...! Words like "crazy" and phrases like "now just wait a minute" (over the telephone) in our present climate - with anger in your tone and subsequent delivery - are just inflammatory, and the consequence of which...this public contretemps!! I'm your average Joe Blogs looking out for my elderly farther.... What's your excuse for your unprofessionalism throughout and the blot on your companies reputation...?

Chose Blue Flame gas solutions to fit our new boiler as we read so many positive reviews . Garry came to the house and gave us great advice on different boilers , we chose what we wanted and then we received the quote which we were very happy with .
The engineers came on the day and time stated and were very friendly and polite , and completed the job to a very high standard.
Would highly recommend Blue Flame gas solutions, they're a great local company and offer a fantastic service . Thank you so much 😊
Julie and Gareth Thomas.....Porth

Replacement back boiler for new combi boiler, excellent communication from start to finish of our initial contact, everything explained in precise detail. The standard of work was superb, We cannot praise Garry, Leon, and Charlie enough for the standard of workmanship carried out for us. We would have no hesitation in recommending Blue flame Gas Solutions.

Garry replaced my old boiler and fitted a new rad at a really good price.

Turned up on the time he said he would and did a really professional job in a short time without making a mess.

Cant fault it 👍

Cannot fault Blue Flame Gas Solutions at all. From the ease and swiftness of obtaining a quote, to the job being completed to such a high standard. The clear line of communication kept throughout the job has been second to none, and the quality of the work carried out reinforces why these guys have the high reviews that they do. Very happy customer!

Engaged with Blue Flame to provide and install a complete upgraded Heating System. New Boiler, New Gas Fire, half a dozen Double Panel Rads and some New Piping. Excellent Outcome. The definition of Satisfaction is to ask "Would you use again".
Without Hesitation. Highly Recommended.

Blue Flame proposed a good solution to our hot water and heating problem. They were quick to provide the quote and organise removal of an old boiler and tank and installing a new Veissmann combi system. Really excellent quality work with neat pipework and external wall restoration.

Had a new combi boiler fitted a week ago and what a difference it's made. Mark was exceptional and did an excellent job cleaning up after the work was completed. I would highly recommend this company with no hesitation to use again. Thank you Blue Flame for a top class install.

I called this morning and spoke to Shelly, initially could only mend the boiler the next day, but as my family friend is 92 with dementia, with no heating, Shelley managed to get an engineer out on the same day. Boiler working and huge relief to the Family!
Thank you so much!
Thank you James the engineer who attended. Highly recommend!
Dr Glenn Mcaulay

First class service throughout, Blueflame were very helpful with us making the right choice boiler for our home, a very competetive price and the install was carried out quickly and cleanly, highly recomended. Thank you.

Amazing professional service from start to finish, highly recommended. Very competitively priced and engineers phenomenally clean and tidy and lovely to have working in your home. All needs met and accommodated installation date to suit our availability.

Excellent service very professional and reliable

I called Blue Flame after being let down by the 1st plumber we employed. Garry was very quick to respond to my e mail and actually fit me in for an appointment the next day and sorted the problem out. I was so impressed with Garry with his timekeeping, his workmanship, advice and efficiency. I highly recommend Garry and from now on he will be the 1st and only person I will call for my plumbing and central heating needs.