Blu Light Glasses Avis 

102
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order. Good choice of frames.Quick delivery. Posh and thoughtful presentation, packaging and accessories. Frames ideal for my big sized face . Received 20% voucher .deffo will treat myself for... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

lenses were massive on my face, looked ridiculous - returned them, to which i had to pay to return! Was a let down since i’ve used this company a few times and was satisfied. They’ve got to sort out t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My package went missing, and not one person has bothered to respond to me from Blu Light. I have been trying endlessly via calling them (no one picks up) and emailing them (no one responds), even thou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently bought some blue light blocking glasses. Were really good for the first week but broke in the second week. Very disappointed. After posting the above review was contacted by customer care a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique d'accessoires de mode

Informations provenant de diverses sources externes

Here at Blu, we understand the importance of keeping your eyes protected while staying in fashion. With our latest collection of the most popular styles around the globe, there will be always be a pair to suit both your look, and your sleep schedule.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(102)

21 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

i sat on them as soon as i got them 💔

i sat on them as soon as i got them 💔
otherwise they did feel comfortable and they were very pretty.

8 juin 2026
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Réponse de Blu Light Glasses

Sorry to hear you have damaged your glasses - please contact us to see if we can help on hello@blulightglasses.co.uk

Noté 3 sur 5 étoiles
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Réponse de Blu Light Glasses

Thank you for your review but you purchased these glasses well over a year ago so maybe you have mixed us up with another company?

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Good choice of frames.Quick delivery. Posh and thoughtful presentation, packaging and accessories. Frames ideal for my big sized face . Received 20% voucher .deffo will treat myself for another pair and one for a male . Eyes in ease and far more pleasant feeling when starting in my phone screen. Thank you

21 juin 2026
Avis spontané
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Réponse de Blu Light Glasses

Thank you for your 5* review - our team will be pleased

Noté 5 sur 5 étoiles

The glasses work as they should but…

Glasses are a good fit, good quality and very good price. Great customer service too!

8 mai 2026
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Réponse de Blu Light Glasses

** We believe you are now happy with the outcome. Thank you for updating you review. We are sorry to hear of the broken glasses - please could you contact us on hello@blulightglasses.co.uk in order for us to rectify the situation. Many thanks

Noté 2 sur 5 étoiles

They are huge and were sold as small

They are huge and were sold as small - had to pay to return them also

14 mai 2026
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Réponse de Blu Light Glasses

Thank you for your review. I am sorry to hear these glasses were too big for you. As you have not returned them yet please could you contact us on hello@blulight glasses.co.uk to allow us to rectify the situation.

Noté 3 sur 5 étoiles

lenses were massive on my face

lenses were massive on my face, looked ridiculous - returned them, to which i had to pay to return! Was a let down since i’ve used this company a few times and was satisfied. They’ve got to sort out the £5 return thats stopped me ever purchasing again since if i don’t like them i’ve lost out on money one way for another.

5 mai 2026
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Réponse de Blu Light Glasses

Thank you for your review. We are sorry you were not satisfied with the size of the glasses. If you had contacted and explained the situation we could have helped - returns cost should be in the region of £3.40. This is in line with our competitors and helps to keep our prices low. Please contact us on hello@blulightglasses.co.uk to allow us to rectify the situation. Many thanks Lewis@Blu

Noté 5 sur 5 étoiles

Impeccable Customer Service and a…

Impeccable Customer Service and a specific shout out to Kathryn for her help through my order. Whilst I hope that they move away from Evri as I know a lot of us would rather pay a slight premium for reliable postage, the customer service has been amaxing

16 avril 2026
Avis spontané
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Réponse de Blu Light Glasses

Thank you very much for your 5* review and it is good to hear when our staff go above and beyond! Dont forget to use the discount code when you buy from us again.

Noté 5 sur 5 étoiles

Excellent service

I’ve got to be honest. This is the best customer service I’ve had. After already purchasing a pair and having some issue with them the customer service team reached out instantly and offered a refund or a second pair. When a company goes to lengths to make things right you know you can trust them.

9 mars 2026
Avis spontané
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Réponse de Blu Light Glasses

Thank you very much for your 5* review. We always try to put customers first and its lovely to know its acknowledged.

Noté 5 sur 5 étoiles

very good product

great quality glasses that i use everyday

8 janvier 2026
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Réponse de Blu Light Glasses

Thank you for the 5* review - very much appreciated

Noté 1 sur 5 étoiles

Disgraceful customer service

My package went missing, and not one person has bothered to respond to me from Blu Light. I have been trying endlessly via calling them (no one picks up) and emailing them (no one responds), even though, on their website, they state that they reply within an hour. It's laughable and I am so infuriated with this customer service or lack of. I still do not have my glasses which I ordered weeks ago, it doesn't seem as though I'll be receiving a refund, and I am yet to be contacted by anyone.

11 février 2026
Avis spontané
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Réponse de Blu Light Glasses

Thank you for your review but we would like to apologise you feel you were ignored. As I explained, our internet and phone line were down for 3 days. On top of that your parcel was marked as "failed delivery" by Evri but I hope we have now satisfied your complaint by supplying another pair of glasses free of charge. If we can be of further help please do contact us.

Noté 5 sur 5 étoiles

Really good

Really good. Helps with headaches from working all day on screens.

29 janvier 2026
Avis spontané
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Réponse de Blu Light Glasses

Thank you for your 5* review - we really appreciate it

Noté 3 sur 5 étoiles

Good service, fragile glasses for the price

The customer service was honestly amazing. I initially placed an order for a different pair of glasses and then decided I wanted to change them, and the team was very quick and responsive throughout the whole process. I really cannot fault them at all.

However, when it comes to the glasses themselves, I personally do not feel they were worth the price. The quality is not the best for what you are paying. I have had better quality glasses for a fraction of the cost from places like Amazon. These feel quite thin and delicate and like they would be very easy to break.

I would not normally mind the case they came in, but at this price point I would expect something more protective, especially since the glasses do not feel very durable. Because they are quite delicate, I feel like I have to be extra careful with them. Overall, while the customer service was excellent, I am not sure I would repurchase at this price point.

9 janvier 2026
Avis spontané
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Réponse de Blu Light Glasses

Thank you for your time to review Blu Light Glasses. We try to make the glasses as light as possible so no indent is left on the nose, The glasses should not break but if they do they are covered under our guarantee. Regarding the glasses case, these are very popular and are often sold individually, if you would like a stronger case I could arrange for one to be sent out to you free of charge. Please rest assured our customer satisfaction is very important to us.

Noté 5 sur 5 étoiles

Glasses came quickly and in good…

Glasses came quickly and in good quality and have really helped me when using

12 janvier 2026
Avis spontané
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Réponse de Blu Light Glasses

Thank you very much Liam for your 5* review - dont forget to use your 20% discount code when buying from us again. Thanks again, your review is much appreciated.

Noté 1 sur 5 étoiles

Poor quality - you pay for the return.

The glasses are made of plastic, and if you want to return them, it’s you who’s got to pay!
I spent £5 pounds only to return them because of a poor quality.

By poor quality of the plastic, I mean, personally I can’t see clearly through them.

17 octobre 2025
Avis spontané
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Réponse de Blu Light Glasses

We try to ensure our glasses are as light as possible as they are easier to wear and do not leave an indent on the nose. All glasses and lens manufactured these days are plastic. I am sorry you find these to be of poor quality but if you had emailed us we could have sorted your problem immediately without the need for you to feel a disssatified customer. Please contact me on hello@blulightglasses.co.uk to give me the opportunity to rectify this issue. Kathryn@Blu

Noté 4 sur 5 étoiles

Damaged glasses (updated)

The glasses arrived scratched and damaged so I followed the return form and they were sent off and I was able to get a refund within 5 days. Support was really helpful as I hadn’t heard anything since the return had been delivered so I emailed them and they responded within 24 hours. Shame they were damaged on arrival, didn’t buy another pair as they were £20 and I had to pay for return shipping!
*Update*
Since this review, I have been contacted by BluLightGlasses and have received another pair of glasses which are not damaged and are good, support was very nice and helpful in organising a replacement pair. Thanks.

7 septembre 2025
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Réponse de Blu Light Glasses

I have emailed your directly to help with your issue. As the glasses were damaged on arrival we would never expect you to pay the return costs and we apologise you were left out of pocket. Please email customer services for further help. Customer has been in contact and issue resolved.

Noté 4 sur 5 étoiles

Glasses do the job if you want an affordable pair of blue light glasses that don’t break the bank

I bought the Ryder blue light glasses and they do the job. They do feel rather flimsy as the plastic is light, but I guess that a good thing as they don’t feel heavy on your ears or your face. I have a small head so they do run rather big but then you can buy things to help the glasses fit your face better. They came within the shipping time.

11 juillet 2025
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Réponse de Blu Light Glasses

Thank you very much for your Trust pilot review. We try to ensure our glasses are as light as possible as they are easier to wear and do not leave an indent on the nose. Thank you again for your 4* - it is very much appreciated. Kathryn@Blu

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