Easy to order. Good choice of frames.Quick delivery. Posh and thoughtful presentation, packaging and accessories. Frames ideal for my big sized face . Received 20% voucher .deffo will treat myself for... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
lenses were massive on my face, looked ridiculous - returned them, to which i had to pay to return! Was a let down since i’ve used this company a few times and was satisfied. They’ve got to sort out t... Voir plus
L'entreprise a répondu
My package went missing, and not one person has bothered to respond to me from Blu Light. I have been trying endlessly via calling them (no one picks up) and emailing them (no one responds), even thou... Voir plus
L'entreprise a répondu
Recently bought some blue light blocking glasses. Were really good for the first week but broke in the second week. Very disappointed. After posting the above review was contacted by customer care a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Here at Blu, we understand the importance of keeping your eyes protected while staying in fashion. With our latest collection of the most popular styles around the globe, there will be always be a pair to suit both your look, and your sleep schedule.
Coordonnées de contact
3,9
Bien
102 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
my migraines are gone!!!
19 juillet 2023
Réponse de Blu Light Glasses
Thank you for your 5* review - I am so glad your migraines have gone - dont forget to use you voucher if you visit our store again.
Réponse de Blu Light Glasses
I am so sorry you feel you have to give 1* review - unfortunately you did not put your house number on the delivery information so the courier was unable to deliver them. I tried to message/email you several times to get the missing information but you did not reply. I have since sent out another pair of glasses to you at our expense so we would be grateful if you could modify your review to give a more accurate one. Best wishes Kathryn@Blu
Very Flimsy / Snapped
My blu light glasses snapped within 2 days of getting them. They were very flimsy when they arrived and through taking them on and of the slightest force from taking them off snapped them in 2.
13 juin 2023
Réponse de Blu Light Glasses
We are very sorry you are not happy with the glasses. Please could you contact us via email or message and we will endeavour to sort this for you. Thank you
Not great
Quite a poor quality for £25 compared to other blue light frames I’ve bought for £25. The rubber tip for the nose rest fell off on the first day owing to the screw fallen loose. Yet I hadn’t wore it consistently they were on an office desk for working hours only. But the style and the look is fantastic.
10 juin 2023
Réponse de Blu Light Glasses
Hi, We are sorry your glasses are damaged. We will contact you via email and we can sort this problem out. So glad you like the stye and look.
Great product
11 mai 2023
Réponse de Blu Light Glasses
Thank you for your review - please let us know how we can get 5* in the future - thank you Kathryn@Blu by email hello@blulightglsses.co.uk
Glasses arrived quickly but…
Glasses arrived quickly but unfortunately didn’t suit me. Returned them and was refunded without any problem . So excellent company
14 avril 2023
Réponse de Blu Light Glasses
Thank you for your 5* review and we are sorry our glasses did not suit you on this occasion.
Great value and customer service
Great value and customer service. Would recommend for anyone working in harsh lighting, commuting on a bus/train or looking at a screen!
4 mai 2023
Avis spontané
Réponse de Blu Light Glasses
Thank you for your great 5* review. Don't forget to use your voucher code if you order another pair.
Réponse de Blu Light Glasses
Thank you for your great review on Trustpilot. Dont forget to use your 20% discount when you visit our store again.
Réponse de Blu Light Glasses
Thank you very much for your 5* review. Please dont forget to use your 20% off discount when you visit our store again.
Super quick delivery
Super quick delivery, and very safely packaged. The glasses are amazing quality, would definitely recommend!!
18 février 2023
Avis spontané
Réponse de Blu Light Glasses
Thank you for your 5* review - we are glad you like our glasses as much as we do!
Réponse de Blu Light Glasses
We're so sorry to hear you have had a problem with a pair of our glasses. Please contact us at hello@blulightglasses.co.uk and we will send you a replacement pair free of charge! Look forward to hearing from you soon and hopefully resolving this issue.
Amazing
Amazing! Ordered 3 pairs from them as I always seem to scratch them, but so worth the money. They help my headaches and get me focused.
28 novembre 2022
Avis spontané
Réponse de Blu Light Glasses
Thank you for your valued 5* review
Sent wrong pair but got replacement pair and other pair …
I order some glasses and found out I had been sent the wrong pair but when I emailed Blu light they sent me the right glasses along with allowing me to keep the other pair free of charge. Very happy 😊
22 novembre 2022
Avis spontané
Réponse de Blu Light Glasses
Thank you for your valued 5* review
For something that is £20 i was…
For something that is £20 i was surprised to find that when i clean the glasses, one of the lenses do not struggle to pop out of the frame.
10 novembre 2022
Réponse de Blu Light Glasses
We're so sorry to hear you have had a problem with a pair of our glasses. Please contact us at hello@blulightglasses.co.uk and we will send you a replacement pair free of charge! Look forward to hearing from you soon and hopefully resolving this issue.
Best wishes,
Kathryn @ blu.
My little boys glasses are fine but…
**UPDATE**
Since Blu Light reached out they have replaced the glasses and they are working perfectly! Thank you so much for the quick response and fixing the issue quickly and without issue!
My little boys glasses are fine but mine arrived with a misaligned leg which has now fallen off.
12 novembre 2022
Réponse de Blu Light Glasses
We're so sorry to hear you have had a problem with a pair of our glasses. Please contact us at hello@blulightglasses.co.uk and we will send you out a replacement pair free of charge! Look forward to hearing from you soon and hopefully resolving this issue.
Best wishes,
Kathryn @ blu.
Had a nightmare with the delivery but…
Had a nightmare with the delivery but Kathryn at Blu was amazing and sent out another pair free of charge
12 octobre 2022
Réponse de Blu Light Glasses
Thankyou for your 5* review - I am glad your delivery problem was solved in the end
Great
By the end of the working week my eyes are no longer hurting despite being on screens 9 hours a day
11 septembre 2022
Réponse de Blu Light Glasses
Thank you Rachel for your 5* review - we are so glad our glasses work for you. Please visit us again soon.
BRILLIANT STUFF!!
Excellent blu blockers and they look so good. I bought 3 pairs, one for me, my partner and my teenage daughter and we all love them, especially my daughter. We'd definitely buy again.
30 août 2022
Réponse de Blu Light Glasses
Thank you for shopping at Blu Light Glasses and for your 5* review. Dont forget to use your discount code next time.
This is my second pair
This is my second pair so I can keep one by the bedside to use with my Kindle. Apart from the designs being really funky, they make a huge improvement to my sleep
15 août 2022
Réponse de Blu Light Glasses
Thankyou Phyllida - so glad you love our glasses as much as we do - thank you for visiting Blu Light Glasses.
Good service
The service was good. I received regular order updates and shipping was quick.
9 août 2022
Réponse de Blu Light Glasses
Thankyou very much for your 5 * review. Hope you visit our store again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.