BodySpec Avis 

Staff were fantastic! Very friendly and professional!

Professional and friendly.Always efficient.

Easy and fast! Great customer service and nice location.

D’angelo was excellent! Made the scan easy

Gage was so polite and helpful! I didn’t even have to ask any questions, he was informative and made me feel at ease.

Easy scheduling, good customer care, on time, and fast results.

Most affordable, reliable & efficient way to get insights on your body composition! I scan a few times a year to hold my self accountable as seasons change & goals shift. Highly recommend

I had an excellent experience with BodySpec. The technician was motivating, friendly, and made the scan process easy and comfortable. The interactive report was clear, detailed, and easy to understand. I love the AI voice consultant! I called their support team with a few additional questions, and they were extremely knowledgeable. Highly recommend BodySpec!

I had a DEXA scan scheduled for yesterday and live about an hour away from the location. Less than an hour before my appointment, I received a text from Marcelle notifying me that it was cancelled due to the machine being inoperable. I attempted to contact customer service multiple times and couldn’t reach anyone. Over several days, every call went straight to voicemail, and I never received a single call back. I also emailed and never received a response.

I ultimately had to file a credit card dispute to recover my payment — which I won.

Between the equipment malfunction, the complete lack of accessible customer service, and the last‑minute cancellation after I had already taken time off and begun driving, I’m left with serious concerns about how this company operates. I wasted time, gas, and effort for nothing.

I had a disappointing experience with BodySpec during my recent DEXA scan appointment.
My appointment was scheduled for 1:58 PM, and I arrived at 1:55 PM. I waited outside the van, and when no one came out at the appointment time, I lightly knocked on the door. The employee opened it and immediately seemed frustrated, telling me there was no need to knock and that the door would open at the appointment time.
I explained that there was no sign, window, camera, or other clear indication that anyone inside knew I was waiting, especially since I was standing outside in the heat. A light knock felt like a reasonable way to check in.
The scan itself was very brief, but throughout the appointment and while explaining the next steps for receiving my report, the employee was texting on his phone. That made the interaction feel rushed and unprofessional. As I was leaving, I also noticed an older man arrive early for his appointment, and the employee did not seem to respond to him with the same frustration.
Given that the scan only takes a few minutes, I expected the process to be smooth, simple, and professional. Instead, the experience felt unnecessarily uncomfortable over something as minor as knocking on the door.

I purchased a Bodyspec Dexascan, and they canceled my scan. I rescheduled, and twenty minutes before my second scan, they canceled again! When I asked for a refund, they refused. Since this was outside of the window for a credit card dispute, there was nothing I could do. BEWARE!

I had a great experience with BodySpec. The DEXA scan process was quick, easy, and informative. The support team and on site technician were both friendly & helpful. Although the results were surprising, I’m glad I got such detailed information and can now move forward with my health and fitness goals! Highly recommend for anyone serious about tracking their body composition accurately.

I've been here a handful of times, and I seriously can't believe how blind I was about my body composition before. Since I started scanning back in Oct. 2025, I've lost 2% bodyfat (this is huge for me), decreased my visceral fat, and overall have just been able to finally understand my body enough to change my habits. New tool unlocked!!

Horrible customer service, guy was rude to me because I showed up 3 minutes late!

I found the scan data SUPER helpful and the entire appt took less than 15 minutes! It allowed me to precisely measure my body fat to confirm if my new diet was working at all. Big fan

They are crooks. I went in for a body scan, one body scan. They signed me up for a "membership" and started charging my credit card quarterly without my knowledge. They claim that I "signed up at checkout". There was nothing mentioned at checkout, no paperwork, no discussion. Obviously someone needs to file a DTPA lawsuit and close them down.

The scan is good but they SCAM YOU by making it a subscription model even though you have not agreed to that. I purchased two credits just two be forced into purchased two credits more 3 months later. So now I have 3 credits as if I am this professional athlete that just can't wait to weight myself non stop at 40$ a pop! Happy to do it 2 times a year and pay for it not a subscription model!!!!!

In their marketing materials, they do not disclose that the auto-generated scan report will rank your body scan data alongside those of other clients. I was expecting to see my own health information, but instead received that, along with a bell curve showing my results compared to everyone in a mandatorily selected peer group. There was no toggle to turn off the rankings. I was stunned at how unethical and harmful their default report setting was for customers.

When one gets a medical test at a doctor's office, one isn't forced to see how one's results compare to everyone else who attends that clinic. That kind of information is irrelevant to an individual's own health.

I wanted a tool for my own health measurements over time, but this kind of data use was not requested and is harmful.

After sending this complaint to their customer service, I was denied a refund of my remaining credit.

I can’t reschedule an appointment because the phone number goes to voicemail and both the voicemail and emails are unanswered for weeks.

Edit: after posting this review, a member of their support team replied to my email and credited my account and apologized for the delay.

Fantastic experience with BodySpec! Booking was easy, the scan took only a few minutes, and the team was professional and welcoming. The results were incredibly detailed and helpful. I really appreciated how clearly everything was explained and how actionable the insights were. Worth every penny.