I liked the program - however I did not reach my goal. Not even close. The ability to communicate is very difficult. Too delayed between inquiries. No one really to talk to. Forget about actually spea... Voir plus
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Portal has wealth of information in clear terms. If more information is needed, questions sent via portal are answered quickly. The customer service is completely personalized and it is a one-to-one c... Voir plus
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Any time I have a question, it is answered right away. Everyone I have spoken with so far has been courteous and helpful. The only problem I have had at this point is that my medication, that has to s... Voir plus
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Everything was fine except logging into portal does not work Received code to my email but code doesn't work - shows error
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À propos de l'entreprise
Écrit par l'entreprise
BetterMe Rx is your trusted source for the latest and safest solutions for effective weight loss, hair growth, skin care and more. Our platform offers private, and convenient healthcare solutions, all without ever leaving your home. Our telehealth team is committed to top quality care with U.S. Based Board Certified physicians. Explore our range of services today and witness firsthand the seamless path to achieving better health. Benefit from confidential treatment and complimentary shipping all at affordable prices. No insurance required.
Coordonnées de contact
Etats-Unis
- bettermerx.com
3,9
Bien
78 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Received wrong medication
Received wrong medication. Unable to contact anyone to correct this problem.
25 avril 2026
Réponse de BetterMe Rx
Hi Tracey,
We’re very sorry to hear about this and understand how frustrating that must be.
We were unable to find any prior messages in our support channels, but we’ve just reached out to you directly via email so we can resolve this as quickly as possible.
Based on our records, your order was delivered on April 25th. If there’s any concern that the incorrect medication was received, we take that very seriously and will investigate right away. If you’re able to share a photo of what you received, that will help us expedite things.
You can also reach us anytime at support@bettermerx.com
, and we’ll make sure this is handled promptly.
We’re here to help and will get this resolved for you.
Best regards,
BetterMe Rx Support
Shipping is on time and fast.
23 avril 2026
Réponse de BetterMe Rx
Hi Camille,
Thank you so much for your kind words!
We’re really glad to hear that your shipment arrived quickly and on time—that’s exactly the experience we aim to provide. We appreciate you taking the time to share your feedback.
If you ever need anything, we’re always here to help.
Best regards,
BetterMe Rx Support
No issues getting the medications
No issues getting the medications. Now if only they would work for me.
18 avril 2026
Réponse de BetterMe Rx
Hi Lori,
Thank you so much for your review—we’re really glad to hear that everything has gone smoothly with receiving your medication.
We completely understand your comment, and it’s a very common question. For many patients, these medications can take a few weeks to fully build up in your system before noticeable results begin. Everyone’s body responds a little differently, especially in the early stages.
If you ever have questions about your progress or want to explore adjustments to your treatment, our team is always here to help support you along the way.
We appreciate you being with us and are here for you on your journey.
Best regards,
BetterMe Rx Support
Process pretty easy
Process pretty easy. Just looking now to see how the product works for me.
18 avril 2026
Réponse de BetterMe Rx
Hi Gayle,
Thank you for your review—we’re glad to hear the process has been easy so far!
That’s exactly what we aim for. As you continue your treatment, just keep in mind that results can take a few weeks to fully develop, and everyone’s experience can vary a bit.
If you have any questions along the way or need support, we’re always here to help.
Wishing you the best on your journey!
Best regards,
BetterMe Rx Support
Great Company always delivers on time…
Great Company always delivers on time always there if you have any questions or concerns.
18 avril 2026
Réponse de BetterMe Rx
Hi Theresa,
Thank you so much for your kind words!
We’re thrilled to hear that everything has been arriving on time and that you’ve had a positive experience with our support team. Being reliable and available for our customers is something we take a lot of pride in.
We truly appreciate you taking the time to share your experience!
Best regards,
BetterMe Rx Support
Réponse de BetterMe Rx
Hi Norita,
Thank you so much for your kind review!
We’re really glad to hear you’ve had a positive experience with your treatment and our company. Your feedback means a lot to us.
If you ever have any questions or need support, we’re always here to help.
Best regards,
BetterMe Rx Support
Great communication with concerns
10 avril 2026
Réponse de BetterMe Rx
Hi Nicole,
Thank you so much for your review!
We’re really glad to hear that you’ve had a positive experience with our communication—making sure your questions and concerns are addressed is very important to us.
We truly appreciate your feedback and are always here if you need anything.
Best regards,
BetterMe Rx Support
Product delivered on time with great…
Product delivered on time with great effectiveness
23 avril 2026
Réponse de BetterMe Rx
Hi Scott,
Thank you so much for your review!
We’re glad to hear your order arrived on time and that you’re seeing great results—that’s exactly what we aim for. We truly appreciate you taking the time to share your experience.
If you ever need anything, we’re always here to help.
Best regards,
BetterMe Rx Support
Réponse de BetterMe Rx
Hi Pamela,
Thank you for your review!
We’re so glad to hear you’ve had a positive experience with our fast service, pricing, and team. That’s exactly what we strive to deliver every day.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out—we’re always here to help.
Best regards,
BetterMe Rx Support
1st shipment of trizepitide came warm…
1st shipment of trizepitide came warm both ice packs warm shipped from FLA to mich! They say it doesn't matter?? I won't be buying again
22 avril 2026
Réponse de BetterMe Rx
Hi Kevin,
Thank you for your feedback—we completely understand your concern about the temperature on arrival.
While the medication is designed to remain stable during transit, even if the ice packs have warmed, we never want you to feel uncertain about what you received.
We’ve reached out to you directly to make this right, whether that’s sending a replacement or issuing a full refund—whichever you prefer.
Our goal is to ensure you feel confident and supported throughout your experience with us.
Best regards,
BetterMe Rx Support
Everything was fine except logging into…
Everything was fine except logging into portal does not work Received code to my email but code doesn't work - shows error
22 avril 2026
Réponse de BetterMe Rx
Hi Lynda,
Thank you so much for your review—we’re really glad to hear everything went well overall, and we appreciate you bringing the portal login issue to our attention.
We’ve taken care of this, and your login code should now work as expected. We’ve also reached out directly to make sure you’re able to access your account without any issues.
If there’s anything else you need, we’re always here to help.
Thank you again for your feedback—it truly helps us improve.
Best regards,
BetterMe Rx Support
Réponse de BetterMe Rx
Hi Jennifer,
Thank you so much for your review—we’re excited to be part of your journey!
Since you’re just getting started, you’re right at the beginning of the process. Many customers begin noticing changes over the next few weeks as the medication builds in your system.
If you have any questions along the way, feel free to reach out—we’re here to support you every step of the way.
Wishing you great results ahead!
Best regards,
BetterMe Rx Support
BetterMe Rx is Better Than The Others
Portal has wealth of information in clear terms. If more information is needed, questions sent via portal are answered quickly. The customer service is completely personalized and it is a one-to-one conversation. BetterMe Rx appears to be more flexible compared to other providers. Seeing results after two weeks of injectable Tirzepatide. The packaging of the product is excellent.
15 avril 2026
Réponse de BetterMe Rx
Hi Judy,
Thank you so much for your thoughtful review—we truly appreciate you taking the time to share your experience.
We’re especially glad to hear that you’re finding the portal helpful and that our team has been able to provide quick, personalized support. That one-to-one experience is something we care deeply about.
It’s also great to hear you’re already seeing results and that everything—from the packaging to the flexibility of the program—has met your expectations.
We’re excited to continue supporting you on your journey, and please don’t hesitate to reach out anytime you need us.
Best regards,
BetterMe Rx Support
Réponse de BetterMe Rx
Hi Megan,
Thank you so much for your review!
We’re glad to hear you’re enjoying the flexibility of the program and that our customer service has made a positive impact. That’s exactly what we aim to provide.
If there’s ever anything you need, we’re always here to help.
Best regards,
BetterMe Rx Support
BetterMe is great
BetterMe is great. Their portal is easy to use and answers my questions promptly.
20 avril 2026
Avis spontané
Réponse de BetterMe Rx
Hi Carol,
Thank you so much for your 5-star review—we truly appreciate you taking the time to share your experience!
We’re so glad to hear that you’ve had a positive experience with BetterMe Rx. Our team is committed to providing responsive support and making your journey as smooth as possible, so it means a lot to hear that reflected in your feedback.
If you ever need anything, we’re always here to help.
Best regards,
BetterMe Rx Support
I did receive my meds as scheduled
I did receive my meds as scheduled. But every time I get a email to sign into my portal I can't because the sign in code they send it always says it is expired!
17 avril 2026
Réponse de BetterMe Rx
Hi Dawn,
Thank you for your feedback—we really appreciate you taking the time to share your experience.
I’m glad to hear your medication arrived as scheduled, but I’m sorry you’ve been having trouble accessing your portal. We understand how frustrating that can be. The login codes are time-sensitive for security, which can sometimes cause them to appear expired if there’s any delay.
To help resolve this, we recommend clearing your browser cache and accessing your portal directly at try.bettermerx.com, then entering the most recent code as soon as it arrives.
If you’re still having trouble, please reach out to us—we’re here to help and will make sure you’re able to access your account without any issues.
Best regards,
BetterMe Rx Support
Taking longer than expected to see any…
Taking longer than expected to see any results. Website could be better.
17 avril 2026
Réponse de BetterMe Rx
Hi Jennifer,
Thank you for your feedback—we really appreciate you sharing your experience.
We understand that seeing results can sometimes take longer than expected, and everyone’s journey can be a bit different. We’d love the opportunity to connect with you directly to better understand how things are going and explore options that may help improve your experience.
We also appreciate your note about the website and will continue working to make it as seamless and user-friendly as possible.
Please keep an eye out for a message from our team—we’re here to support you every step of the way.
Best regards,
BetterMe Rx Support
I have sent several messages and no…
I have sent several messages and no reply.My last order arrived and was not cold at all.The ice pack was completely melted was not cold.The medicine has not worked.Iam looking for other providers.
10 avril 2026
Réponse de BetterMe Rx
Hi Sandra,
Thank you for your feedback—we truly appreciate you taking the time to share your experience.
We’re sorry to hear about your frustration. We reviewed your account and can confirm that our team responded to your messages on March 16 and April 10. It’s possible those replies may have landed in your spam or junk folder, so it may be worth checking there. That said, we understand how it may have felt like a delay or missed communication, and we’re always working to improve.
Regarding the packaging, while the ice packs may arrive melted, the medication is designed to remain stable during transit. We completely understand your concern and want you to feel confident in your treatment.
We also see that it’s been just over a month since you started. For many patients, it can take 6–8 weeks to begin noticing meaningful results as the medication builds in your system, so you may still be early in that process.
We’d really appreciate the opportunity to better understand your experience and explore options that may better support your goals.
Please keep an eye out for a message from our team—we’d love the chance to make this right.
Best regards,
BetterMe Rx Support
Réponse de BetterMe Rx
Hi Judy,
Thank you so much for your 5-star review!
We’re thrilled to hear you had a great experience with our customer service—that’s exactly what we strive for. Your feedback truly means a lot to our team.
If you ever need anything, we’re always here to help.
Best regards,
BetterMe Rx Support
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