Heatco Scotland Ltd Avis 

531
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Heatco can I just say go above and beyond for their customers. Customer service outstanding. Kevin and his team dealt with our new boiler installation. From start to finish I was kept in the loop, I w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service with no fuss. From start to finish the process was quick and easy, installer was very efficient and polite. The end cost was exactly as quoted, I would highly recommend.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Whole heartedly recommend Heatco. I originally organised a boiler direct from Worcester Bosch’s fast track service, they appointed Heatco as the engineers to install. Kevin kept me in the loo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

the price quoted for the job was the prce Ipaid even though there turned out to be more work to be done .fromthe time Adam the engineer arrived at0730 until he leftleaving the house all clean andworki... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'installation du gaz
  2. aussi dans
  3. Chauffagiste
  4. Entrepreneur en énergie solaire

Écrit par l'entreprise

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

531 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(531)

30 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

Great service, Kevin and Adam were very helpful throughout the installation. Adam was a very neat & tidy worker. Great communication and fair price. Definitely recommend.

30 août 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Eileen , I am glad to hear you are pleased with our work

Noté 1 sur 5 étoiles

**Very Bad Experience**

**Very Bad Experience**
After looking at many positive reviews.. I have decided to book survey for my old Boiler Replacement with Kevin and his team . After visit to property he gave the quote and asked me to check with housing association for condensate pipe work to be carried out externally if not he suggested they need to take flooring and put back on after installing condensate pump to bath waste ..He quoted an additional charge for condensate pump installation internally to bath waste .I have agreed for that extra 500£ for internal condensate pipe work and booked the installation .On the Installation day , Adam and other person arrived on time around 8 am in the morning and asked me to switch off the gas and water connection to carry out the Job and Later after around 30-40 minutes they went out and received call from Kevin stating we need to hold on fire as this required re-survey .

30 août 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Hi Kirangandhi

I understand you really wanted Heatco to carry out your installation , however there seems to some confusion as to why I made the decision not go ahead with the work.

The amendment to your original quote was to install a condensate pump and connect a condensate hose to the bath waste, This additional cost quoted did not include or mention lifting of laminate and tiled flooring and relaying flooring and re-tiling once the work was complete. As this was an amendment to original plans and was discussed over the phone, I was not aware of any laminate flooring or tiles. As you can appreciate laying laminate flooring and re-tiling a bathroom floor is not something myself or my engineers are qualified to do.

On the morning of the installation when my engineer highlighted this to me I asked them not to carry out any work until I could attend. I spoke to you on the phone and offered to stop later that day , then I received your email asking to cancel the order, I considered this the end of the matter.

I hope this clears up any confusion and I wish you all the best

Noté 5 sur 5 étoiles

Great Company

Kevin provided a quick, professional and great value for money boiler installation. He was also very helpful with some other plumbing issues. Would highly recommend the company

26 août 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Christine

Noté 5 sur 5 étoiles

Great service

Great service, Kevin and Adam were great throughout the entire process. Great communication and fair price. Definitely recommend.

26 août 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Bartosz

Noté 5 sur 5 étoiles

Excellent Service provided

I used boilerguide.co.uk to start looking for someone to help after my boiler was declared unsafe to use. I was contacted by Kevin within minutes of receiving the notification who understood the urgency of my situation. From quotes to installation, the whole process was professional and friendly and certainly put my mind at ease with easy communication. The work was carried out and tidied away within the morning. Excellent service from all. Thank you.

22 août 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thanks Stephanie

Noté 5 sur 5 étoiles

All good!

Very professional, knowledgeable, trustworthy, helpful throughout. And the competitive price, 0% interests and good products were the foundation of giving them attention to start with. Thanks.

16 août 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you for your 5 star review

Noté 5 sur 5 étoiles

A top notch service.

I just want to say a big thank you to Heatco Scotland Ltd, they really did do a great job. The quote was reasonable and the summary of what work would be carried out was very clear.

When an issue or something that needed an alternative resolution did present itself, it was handled really well, "we can't do A, but how about option B, C or D?". You can't ask for any more than that.

I met a couple of the guys throughout the day and they were all cracking characters, really friendly and polite.

We are really happy with our new boiler and the installation and highly recommend Kevin and his team.

Thanks guys.

11 août 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Jay, we appreciate your 5 star review

Noté 5 sur 5 étoiles

A1 Customer Service Experience.

Called on Monday. Visited on Tuesday. Delivered and installed on Thursday.

Took care of everything from start to finish. Cleaned up as they went. No rubbish. Called the call centre to fix a problem. Left only when I was happy and everything was working correctly. Money was secondary to Kevin throughout. No hard sale. No pressure. Answered my call when I called. Registered all my warranties. Will be using yearly for service. Won’t touch another company again. 10 years parts and Labour warranty. Excellent service and Employees.

11 août 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Asif

Noté 5 sur 5 étoiles

Best quote by 15%

Best quote by 15%. Prompt estimate and installed when requested. Polite, clean and tidy installation in a matter of hours. Hope I don't have to, but would use again. 12 guarantee what else to say.

2 août 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thanks Bill

Noté 5 sur 5 étoiles

Boiler system change

New boiler.
Excellent service from quote to installation, Kevin & Adam both very professional who completed a high standard of work, explained everything very well,
And removed all rubbish.
1 quote is all you need (with heatco)
Would highly recommend 100%.
Alex.

1 août 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thanks Alex

Noté 5 sur 5 étoiles

We found Heatco to be extremely reliable

We found Kevin Allan to be very prompt, friendly and informative on his initial visit, and Heatco was extremely reliable, honest and efficient at installing our new boiler. I would definitely recommend Kevin and his team to anyone who is looking for boiler replacement or one of the other services they provide.

23 juillet 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Allan

Noté 5 sur 5 étoiles

Excellant service from quotation to…

Excellant service from quotation to installation. Kevin, Adam and Tom completed installation quick and effectively with no hassel.

22 juillet 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thanks Stephanie

Noté 5 sur 5 étoiles

Boiler and radiators replaced

Boiler and radiators replaced. Did an excellent job, really pleased.

4 juillet 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Sam, we appreciate your 5 star review

Noté 5 sur 5 étoiles

Very happy with the work done by…

Very happy with the work done by Kevin's team.Old boiler taken away,everything left clean and tidy.Would recommend Heatco Scotland Ltd. 1st Class Service.

4 juillet 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Cathie, we appreciate your feedback

Noté 5 sur 5 étoiles

A Great Recommendation

Had Kevin and his team recommended by some friends at work and could not be happier with the work done. Quick and thorough installation, excellent value on high spec boilers, overall extremely pleased!

21 juin 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you for your 5 star review Elliot

Noté 5 sur 5 étoiles

The service I got was first class

The service I got was first class, was booked in for installation and work was carried out on appointment date and engineer arrive on time am well please guys

Am happy with the services I got and I will definitely recommend to others, thanks guys much appreciated

12 mai 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Victor , we appreciate your 5 star review

Noté 5 sur 5 étoiles

Excellent boiler replacement company

The quote and the service we received was excellent. They turned up exactly on time for both the initial visit for a quote and for the installation. The installation was done quickly, professionally and the engineer left everything clean and tidy. They also were able to offer interest free credit on the boiler we chose. Would not hesitate to recommend Heatco Scotland to anyone else

13 avril 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Steve

Noté 5 sur 5 étoiles

Excellent Service - Highly recommended

First rate service from Kevin and his team. I work in the property industry and it is often difficult to find reliable, efficient and cost effective trades people. I would have no hesitation to recommend Heatco to family, friends and business associates. Clear communication and advice from start to finish and courtesy follow up to check all well. Great service at a great price.

13 avril 2022
Avis spontané
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Réponse de Heatco Scotland Ltd

Thank you Barry. We appreciate your 5 star review

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