Bombay Basket - Online Groceries Store in UK  Avis 71

Great service and good fresh products specially alphanso mangoes arrived with freshness. Delivery on time.
Thank you Navpreet and Deepti for packing the products to high standard.
Appreciate it

The business doesn't care at all about the customer's requests or concerns and sends in sub-standard items in quality.
I ordered fresh mangoes, amongst other things, from Bombay Basket and found that all the mangoes were overripe, squashed and almost on the verge of rotting when I opened the package.
Additionally, I had specially requested at the time of ordering to deliver the package before 9:30 am on the delivery date, as these items were specially needed for someone's birthday celebration on that day, and there would be nobody to collect the delivery post that time. They just informed me that deliveries generally start after 10 am. I postponed my plans based on this to 11 am, but still the package wasn't delivered by then. I was left waiting until 12 pm, trying to request the courier agency and derailing the entire celebration, but in vain! The courier agency informed me that Bombay Basket had the option for sending the package through early delivery (before 10:30am) but they sent it through the normal overnight delivery, so they couldn't do anything.

Would never order from this store again.

I have been ordering from Bombay basket for a while now and I love their products, services, and delivery! The order is always packed so thoroughly. I can order glass items easily. Myast order was packed by Navpreet and Jashan and they did a great job!

Their packaging is layered and secure, glass bottles are really safely packed and the frozen items are packed with iced packs which keeps the freshness intact however it’s a question that for how long they can maintain this for repeated orders and 1 year down, that’s something to see.

Very happy with the packing and on time delivery. Shout out to Jashan and Jyoti for ensuring the items are packed well.

Easy to order and pay lovely selection of products delivered with care followed delivery instructions fantastic I have ordered again straight away

I had a fantastic experience with Bombay Basket! My order was delivered right on time, which I really appreciated. What impressed me the most was the packaging — it was incredibly neat, secure, and unlike anything I’ve seen before. Every product was handled with great care and arrived in perfect condition.

It’s clear that they put a lot of effort into customer satisfaction. I would highly recommend Bombay Basket for online shopping. I’m so pleased with their service that I’ve become a regular customer!

Ordered mangoes along with other groceries, and unfortunately the quality of the mangoes was extremely poor. Very disappointing experience.
Tried reaching out to customer support via email, but received no response. Calling their customer care number simply directs you back to email, which in our experience has not been effective in previous instances either.
We do have photos to support the condition of the mangoes received.
The parcel also included a note from management mentioning it was packed by Ekta and Dipa.
Overall, quite dissatisfied with both the product quality and the lack of customer service.

Delivery on time with updates. Excellent service. Special shout out to delivery man Robert 🌹

Food was fresh. Everything was well packed. Items with best before dates had plenty of date left on. Parcel arrived on time and in good condition. Super value for money. No complaints here.
Shaun.

Very good packing esp for fragile items.
Prompt delivery as per the schedule.

Navpreet and Jyoti packed my grocery items very well! Kudos!!

Thanks Bombay basket. thank you Jyoti and Jashan for packing my parcel with Care...

Excellent service! The grocery products were delivered promptly and with top-notch packaging. Special thanks to Dipti and Qurleem for their exceptional service! 😊

Jashan and Gurleen packed all items really well. Thank you

Topnotch service,
10/10 packing service!!
Thankyou Jyoti & Jashan (the team),who followed my all intructions regarding packing and all iteams packed very well.

The experience has been excellent. Specially their packing is world class.

I had a great experience ordering from Bombay Basket in the UK. The package arrived well-packed, with both the dry snacks and frozen kept in excellent condition. Everything was fresh and exactly as described. Really impressed with the quality of packaging and overall service. I’ll definitely be ordering again!

We got all the stuff . And packing was too good . No product damage, no melts all in perfect condition and frozen.

It was packed by Ekta safwal and sanju

Amazing service,
Perishable items always fresh and perfectly packed.