Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The price marking is unreliable. Don't even mention the price after tax and like showing it's cheap, but it is a pure scam for new customers looking to shop at a clear and cheap price, and the custome... Voir plus

Noté 5 sur 5 étoiles

Just wanted to say a big thank you for my 1st order which arrived promptly, safely & all fine. Always sceptical on buying glassware that is being shipped through post, extremely well packed. Will cert... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Omg I made an order on Wednesday night at around 11:55pm and it arrived on Friday morning AHEAD OF SCHEDULE. Prior to delivery I had some queries which were responded to within half a hour. Sorry to m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased several ceramic William Morris products which came in the original boxes. The products were brand new, sold at a good price, packed and delivered with care. First order from Bonnypack - wou... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de bricolage
  2. Magasin de jouets pour enfants
  3. Magasin d'électronique
  4. Magasin de meubles
  5. Magasin de luminaires
  6. Grossiste en outils

Informations provenant de diverses sources externes

Bonnypack helps people find the perfect product at the right price. Find exactly what you want for your home at a price you can afford.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Unreliable price marking and horrorble customer service

The price marking is unreliable. Don't even mention the price after tax and like showing it's cheap, but it is a pure scam for new customers looking to shop at a clear and cheap price, and the customer service is horrible. Their "helping'' email is completely useless, and I still haven't got any response, btw. And the most IMPORTANT is the unfair parking ticket. I was shopping and waited in the queue for a long time and I received more than a HUNDRED pound parking ticket. It is an unrealistic and horrible experience in this shop. I will never come back.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Eexcellent company​ to deal with

Eexcellent company​ to deal with, items exactly as described and delivered so very well wrapped and fast delivery . Will definitely bu​y from you again, Thank you

3 novembre 2025
Avis spontané
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Réponse de Bonnypack

Hi Sylvia, thank you very much for your 5-star review and for sharing your online shopping experience.

Noté 5 sur 5 étoiles

Such lovely company

The staff member when out her way to help me I did confused things but they still when extra mile for me this is amazing shop please shop here thank you

29 mai 2025
Avis spontané
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Réponse de Bonnypack

Hi Jon, we appreciate your situation and understand that a typo on the building address caused the parcel to be delivered to a different door which lead to the package being compromised. We are happy to resolve this matter by assisting you in returning the items.

Noté 5 sur 5 étoiles

I received my order today

I received my order today, it was brilliantly packed…..The soup bowls are amazing…..it’s my first time purchase and I am sure there will be many more….also will pass your name to family and friends…..once again many thanks….regards David Warwick………

29 mai 2025
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Réponse de Bonnypack

Hi David! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Noté 1 sur 5 étoiles

Do not use this company !

I ordered an item from this company in early February, it arrived damaged .
I sent photographs of damage to company and called them and was told they would send replacement parts .
I heard and received nothing, after waiting 2weeks I asked for a refund and was sent a return label .. item was tracked and received back at bonnypack on 10th March .. I still have not received my refund now 9 days later .
I’ve e mailed and been told they are behind with refunds .. so out of pocket now for over 6 weeks .
Do not use this company !!!

19 mars 2025
Avis spontané
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Réponse de Bonnypack

Dear Gillian, our sincerest apologies for the wait. The full refund was arranged on the 18th of March. It may take a couple of days, depending on your bank processing time before the funds reflect on your account.

Noté 5 sur 5 étoiles

Excellent

I've ordered a few times from this brilliant site and each time it's been a stress-free experience - great quality products, really competitive prices, and highly efficient delivery.
Superb service, thank you Bonnypack.

28 février 2025
Avis spontané
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Réponse de Bonnypack

Hi CK! We’re really grateful and appreciate you taking the time to share your 5-star rating with us. If there’s anything we can do to improve our offering, please let us know!

Noté 5 sur 5 étoiles

This Company has some Fantastic glass chopping boards

This Company has some great glass chopping boards, well made fantastic price. delivery is second to none easy site to use. I ordered 3 chopping boards and will buy more as soon as the others I want come back into stock

31 décembre 2024
Avis spontané
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Réponse de Bonnypack

Hi Shirley, thank you very much for your 5-star review and for sharing your online shopping experience.

Noté 5 sur 5 étoiles

The treat customers with consideration.

As a regular customer for home items and an Early Learning & Childcare Centre I just love the range offered at Bonnypack.
Staff are so helpful and knowledgeable about products always offering a smile and warm welcome.

I’ve been a regular customer for over 20yrs and hadn’t noticed the new car park restrictions - 90mins free parking and a registration hub in the shop.
I was gutted to receive a parking fine for being a few minutes beyond the allocated time, so I contacted Bonnypack direct.
They were completely understanding and after a couple emails back and forth, removed the fine💗!

Thanks all, I now feel a very valued customer! Pls don’t forget to register your car.

21 janvier 2025
Avis spontané
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Réponse de Bonnypack

Hi Angela! We truly appreciate your continuous support and trust in us. We can’t wait to welcome you back for another outstanding experience.

Noté 5 sur 5 étoiles

Excellent products and delivery service

Purchased several ceramic William Morris products which came in the original boxes. The products were brand new, sold at a good price, packed and delivered with care. First order from Bonnypack - would purchase form this company again and highly reccomend.

13 janvier 2025
Avis spontané
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Réponse de Bonnypack

Hi Louise, we sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience

Noté 5 sur 5 étoiles

EXCELLENT SERVICE AND SUPER FAST…

EXCELLENT SERVICE AND SUPER FAST DELIVERY . MY PARCEL ARRIVED WELL PACKAGED AND MY MUM IS TOTALLY DELIGTHED WITH HER WILLOW PATTERN SALT AND PEPPER SET . THANKYOU SO MUCH FOR THE GREAT SERVICE , CANT THANK YOU ENOUGH

16 décembre 2024
Avis spontané
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Réponse de Bonnypack

Thank you for your review, Beverley! We know your time is valuable, and we’re thrilled to hear that we could provide fast service. We look forward to serving you again soon.

Noté 5 sur 5 étoiles

3 chunky wooden candle stick…beautiful

Ordered 3 chunky wooden candle stick holders, under £5 each, delivery was very quick. I am thrilled with my items, they have exceeded my expectations. They are all different shapes, which I love, they are light and chunky, I can’t wait to display these in my home. I would highly recommend

19 décembre 2024
Avis spontané
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Réponse de Bonnypack

Hi Mel, we’re so happy you enjoyed our wooden candlestick holders! Your feedback made our day.

Noté 5 sur 5 étoiles

Great customer service!

Very impressed by this company’s attention to customer service!
Within 30 minutes of ordering a console table online they phoned to re-confirm my address and a delivery date. When it arrived (very securely packed and on a pallet) the packet of bolts for assembly were missing.
I telephoned to report the problem and within minutes received a call back promising a pack of bolts would be with me within 2 days, and in fact they arrived in less than 24 hours!
We are delighted with the table and will definitely shop with Bonnypack Scotland again! Thank you!

6 décembre 2024
Avis spontané
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Réponse de Bonnypack

Hi Patrick, thank you for choosing us and for the incredible 5-star rating. We're thrilled to hear that you're satisfied with how we handled your concern! Your satisfaction is our top priority, and it's wonderful to know that we were able to resolve the issue to your liking.

Noté 5 sur 5 étoiles

My experience was excellent service

My experience was excellent service.
Will be using again. Told my friends and family. Excellent.

3 décembre 2024
Avis spontané
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Réponse de Bonnypack

Hi Linda, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service! My delivery was damaged in transit so I had to return and await a replacement as my items were out of stock, I received one then the other two at a later date but they are perfect, there was also a little gift inside which was lovely! I’d definitely order again as their customer service is fab! Thank you! 🤩

25 novembre 2024
Avis spontané
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Réponse de Bonnypack

Hi Lizzie, we are so grateful for your review. Thanks for sharing your rating with us and the community.

Noté 5 sur 5 étoiles

Great company

What a wonderful company to buy from. Prompt service, communication absolutely spot on.

Definitely will use them again.
Thank you once again re my order & delivery to my daughter/granddaughter.
They love the item I bought.

15 novembre 2024
Avis spontané
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Réponse de Bonnypack

Hi Yvonne, thank you very much for your 5-star review and for sharing your online shopping experience.

Noté 1 sur 5 étoiles

Paid for my items and still waiting for…

Paid for my items and still waiting for order confirmation 48 hrs later
So worried I calked them and was speaking to a very rude man who said he can't help me I would have to just wait

10 novembre 2024
Avis spontané
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Réponse de Bonnypack

Hi Bev,

We apologize that you had a less-than-ideal experience with us. Our goal is always to provide the best possible service.

Since our system is automated, we’re unable to modify order details once they’ve been submitted. All updates regarding your order will be sent to your Hotmail address.

We appreciate your recent call for providing your preferred billing email address. We’ve now forwarded the order and shipping confirmation to your Outlook email address.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Noté 5 sur 5 étoiles

Faultless

Faultless. I ordered a number of glasses from Bonnypack. I hadn’t heard of the company before, but decided to give them a try given their prices were so reasonable. The glasses arrived very quickly and really well packaged. Out of the many glasses I ordered, one had a small chip. I contacted Bonnypack and they sent a replacement out straight away. I cannot fault them. Would definitely buy from again.

21 octobre 2024
Avis spontané
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Réponse de Bonnypack

Hi Lucy! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Noté 5 sur 5 étoiles

Fantastic company

Fantastic company I'm always a bit worried buying fragile items online but these were really well wrapped and arrived quickly.I will be shopping with them again.It's nice to find a reliable shop.

11 octobre 2024
Avis spontané
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Réponse de Bonnypack

Hi Evans, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery , kept up to date about order

26 août 2024
Avis spontané
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Réponse de Bonnypack

Thank you very much for your positive feedback on your online shopping experience.

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