Boon Brokers Avis 

1 151
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I highly recommended Boon Brokers. They managed to get me a lender that another 2 fee-free mortgage brokers couldn't! Communication is great and responsive. Kudos to my broker Nathan for always keepin... Voir plus

Noté 5 sur 5 étoiles

I was recommended by a word of mouth to use Boon Broker's back when buying my first home. They got me the best rate compared to other brokers I’d tried beforehand and also explained everything to me a... Voir plus

Noté 5 sur 5 étoiles

After trying several brokers to obtain an MCR for my mother (81 years old) without success, I came across Boon. Jacob contacted me and took me through the process. I'd had one other company quote £300... Voir plus

Noté 5 sur 5 étoiles

ADAM DAVIES has been dealing with our mortgage from the beginning of buying our first house, now being remortgaged 2 years later. The entire process has been really smooth & stress free. We can highly... Voir plus

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Courtier d'assurances
  3. Investissements immobiliers

Écrit par l'entreprise

Boon Brokers Limited is an independent, mortgage, insurance and equity release brokerage. We offer remote advice and arrangement services to our clients with no client fees attached for mortgages or insurance. Our firm is directly authorised by the FCA. Number: 973757 and offers whole-of-market services. All advice and arrangement can be conducted through telephone, video or e-mail correspondence.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 151)

202 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Honest

Honest, open and informative. Excellent service

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Jay Blackaby assisted us with our…

Jay Blackaby assisted us with our remortgage after helping us two years prior with the mortgage for our house purchase. He found us a great deal and got it through quickly to lock in the rate. Both times we have had Jay assist us he has been very helpful, concise and quick to respond.

7 avril 2026
Noté 5 sur 5 étoiles

Great service provided

During the process of remortgaging Lucinda has been so helpful, happy to answer any questions and everything has been so quick! We will definitely continue to use Boon Brokers in the future. Thank you so much!

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Proactive and helpful mortgage brokers

Kathryn at Boon Brokers has been very proactive and helped us find a great mortgage offer. She is very quick to respond when we have sent emails and has always been very helpful. We've been using Boon Brokers since we first bought our flat in London 4 years ago and have already used them twice to remortgage. We are very happy with their service!

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Stress free mortgage

Can't recommend Boon Brokers highly enough. They were suggested to us by a family member as we were buying our first home in Hertfordshire. Adam was incredibly helpful with explaining everything, and he was able to quickly lock us in to a good deal. Thank you so much Adam and Boon Brokers!

18 mars 2026
Noté 5 sur 5 étoiles

Fully recommend!

Kathryn was an exceptional broker for us and did a fantastic job in securing our mortgage offer.

We made it clear early on in the process that we’d need a bit of hand holding and everything explained to us in full - and Kathryn did exactly that!

We fully recommend Kathryn and Boon Brokers!

26 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful service. Bad communication

I contacted Boon and was handed to Jay. At first he seemed nice and helpful but that deterorated quickly.

I was trying to get the process started before Christmas last year and began in early November. At first I was told it was no problem and could have an offer by the following week.

I asked to wait a couple weeks to make my account look better. "no problem" he said. When I try to continue the process, Jay doesn't answer emails, when I call he's not available and doesn't call back. It comes to Thursday 3 weeks in a row and then he's "not in" Friday. Then the year is over. In January we reconvene, only to be told eventually I need a specialist lender and they can't help me. Awful.

Went to another Broker and am now waiting to complete, all within about 6 weeks.

15 janvier 2026
Avis spontané
Logo de Boon Brokers

Réponse de Boon Brokers

Hi Shane,

We’re so sorry to hear about your review. Our aim is to provide an outstanding service to all clients, as reflected in our other reviews, so we will investigate your case thoroughly to see what could have been done better.

From an initial review of your file, we can see that there were delays caused by awaiting documents and the Christmas break. The Christmas break is an important time for our broker team to unwind, but we appreciate the frustration. Subsequently, the first week following the break is sadly always challenging due to the backlog.

Enjoy the rest of your day and thank you for the feedback.

The Boon Brokers Team

Noté 5 sur 5 étoiles

Excellent

Excellent, efficient, friendly and professional service once more from Lucinda.

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy

Jay provided an excellent service and support, especially when the lender requests became challenging. Highly recommended.

26 mars 2026
Noté 5 sur 5 étoiles

Jacob was super helpful from start to…

Jacob was super helpful from start to finish. Truly cannot recommend Boon Brokers enough. Not once did I need to chase for an update which is just amazing. Any issues were resolved super quickly and kept informed.

18 mars 2026
Noté 5 sur 5 étoiles

Incredibly impressed!

Incredibly impressed with our experience with Boon Brokers! Adam handled our application and was extremely patient - we were extremely nervous due to a previous decline, and we dealt with a couple of sellers who took a very long time to instruct solicitors, but Adam kept in contact and reassured us our application would go smoothly - he submitted the application on Friday evening and we had the full offer on Monday morning! Would 110% recommend to anyone else looking to apply for a mortgage.

16 mars 2026
Noté 5 sur 5 étoiles

Great

Adam was helpful from start to completion and made everything much more comfortable and convenient

3 mars 2026
Noté 5 sur 5 étoiles

Make the process easy!

Kathryn, has helped us with a couple of remortgages over the last few years, she is always very helpful, clear in communication and makes the process easy!

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Remortgaging with Lucinda R

I have had the privilege to have been assigned Lucinda R for my remortgaging application and she has been nothing but helpful. She has spent time to answer questions on the phone and is very quick in responding to my emails also. I feel confident I will be getting a good deal for my new mortgage. Thank you for your help already and your continuing help throughout this process.

3 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Had an exceptional experience with Boon…

Had an exceptional experience with Boon Brokers going through the process as a first time buyer. Our Mortgage Broker Luke was professional, efficient and knowledgable. No question was irrelevant. Communicated with us every step of the way, made what could have been an extremely stressful much easier. Definitely use Luke again. Thank You Luke!

26 février 2026
Avis spontané

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