The Boot Repair Company Avis 

452
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Existing and delighted customer of The Boot Repair Company - who carry out work on roller skate boot uppers as we occasionally ask them to. The work is carried out to an excellent standard and is sea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just received my Red Wing Boots back after having a re condition and new vibram sole fitted . Absolutely Superb!!! The quality of craftmanship was brilliant, they are like a new pair of boots . Actual... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ik heb mijn Birkenstock Montana opgestuurd om te herzolen. Ze lopen weer als nieuw. Top job. Voor die 9 tientjes heb ik geen nieuwe. Minpuntje is de levertijd. Ze konden me wel prima uitleggen dat z... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought some Valencia sandals on Vinted but during delivery one of the tassels came off (allegedly!). This was refunded in order for me to send them to the boot room for repair. It then transpired... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cordonnier

Écrit par l'entreprise

Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

452 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(452)

153 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent communications fab product

I looked for a provider who could put a new sole on my loved Birkenstock Boston slippers. They are in great condition but the soles were worn out. The Boot Repair Company was amazing . Good communication throughout, excellent price 1/3 of the buy new costs. They are as good as new with a genuine Birkenstock sole. Can highly recommend.

20 novembre 2025
Avis spontané
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Réponse de The Boot Repair Company

Thank you Annemieke we really appreciate the kind review and recommendation!

Noté 5 sur 5 étoiles

Red wing resole, clean and condition

Had my red wings for 12 years and last year I mistakenly worn them for a DIY project. After a new sole, clean and recondition, they look better than ever and they have exceeded expectations, they’ve bred a new life into them.

20 novembre 2025
Avis spontané
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Réponse de The Boot Repair Company

Thank you William we're pleased to hear we got your Red Wings back to ship shape condition!

Noté 5 sur 5 étoiles

Excellent service and fast turnaround

Excellent finish on my Dubarry boots. The soles were repaired, the quality was great, and the turnaround was only c10 days start to finish.
I’d highly recommend this service.

6 novembre 2025
Avis spontané
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Réponse de The Boot Repair Company

Thank you Charlotte we're really grateful for the recommendation!

Noté 5 sur 5 étoiles

Great company

The whole process of having my boots repaired was straightforward and easy. Communication was excellent at every stage and when my boots arrived the quality of the repair was fantastic.

12 novembre 2025
Avis spontané
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Réponse de The Boot Repair Company

Thank you Stephen we really appreciate the review!

Noté 5 sur 5 étoiles

I have a beautiful pair of discontinued…

I have a beautiful pair of discontinued DMs that I bought second-hand. The stitching around the top of both boots has come loose after a lot of wear, and I couldn't find any local places that could do such a fiddly job. I found the Boot Repair Company online and their repair job has been perfect. I sent the boots off and they were returned within a few weeks looking brand-new. I'm so pleased I used this company, and recommend them fully.

14 novembre 2025
Avis spontané
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Réponse de The Boot Repair Company

Thank you Charlotte we really appreicate the kind review! Pleased you're happy with the repair.

Noté 5 sur 5 étoiles

Trust them, they are great!!!

I had an extremely positive experience with The Boot Repair Company.

The Challenge: I had a very difficult bag repair—including a torn strap and a long, complete zip replacement—that four other companies had previously turned down and cited as reasons to refuse the work.

The Result: The Boot Repair Company repaired my bag to literally good as new in a matter of a couple of weeks.

Service Highlights:
• Service Speed: Super Fast (responded immediately to my enquiry).
• Repair Quality: Extremely High.
• Communications: Excellent.
• Logistics: Delivery and Return were Smooth and Easy.

I wholeheartedly recommend The Boot Repair Company. Do not hesitate to use their service!

13 novembre 2025
Avis spontané
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Réponse de The Boot Repair Company

You're far too kind James! Thank you for such high praise we are incredibly grateful.

Noté 5 sur 5 étoiles

Superb Quality Service

Hi there , my reconditioned and re soled Men’s Dubarry boots have safely returned back from yourselves . Wow, over seven years old , worn out and crumbling soles, used in all weathers and they’ve comeback like new .
I can’t thank you all enough so please make sure the team that actually repaired and reconditioned the boots see this note .
I’m absolutely delighted and it’s been worth every penny . The craftsmanship is outstanding.
I sincerely wish you and your business continued and deserved success.

From a very happy customer.

10 novembre 2025
Avis spontané
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Réponse de The Boot Repair Company

We really appreciate the message Mike, we're so pleased you're happy with the repair and we hope they serve you well!

Noté 5 sur 5 étoiles

Repair job

I felt compelled to write to you following receipt of the boots which you repaired for me in less than a week. These boots have been in my cupboard for at least 12 years with the sole hanging off and the other parts of the sole perishing into dust. I thought they were beyond repair. They have come back better than they were to begin with. Strurdy, solid, great stitching and wonderful craftsmanship. I am truly grateful and extremely happy that companies like you still exist. Thank you so much for doing it so quickly and for a great job. These weren’t just any boots. I searched for them for a long time before I bought them
They are and will (thanks to you) continue e to be a great pair for boots for years and years to come.
I would highly recommend you to anyone who values their goods and who appreciates the good things in life.

1 novembre 2025
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Réponse de The Boot Repair Company

Thank you for leaving such an in detail and kind review Sophie! We really appreciate it and we're pleased the repair has exceeded any expectation you had. We hope they serve you well!

Noté 5 sur 5 étoiles

Fabulous repair after boots were lost in the post

Boots were lost in the post, won't be using that courier again in a hurry😢
Rachelle kept me informed once the boots were finally delivered and the final repair was far better than I could have imagined. Apart from a few scuffs and scrapes they look almost new.

Will be using the Boot Repair Company in the future👍

Polished them last night with Parade gloss and they look amazing. Once again, Thank you.

31 octobre 2025
Avis spontané
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Réponse de The Boot Repair Company

Really pleased we got your boots repaired in the end David. Thank you for the kind review we really appreciate it!

Noté 5 sur 5 étoiles

Not a simple repair.

Not a simple repair.
The repair I required, although a straight forward zip repair, was made difficult by some additional work required on the zip attachment. The boot was repaired to a high standard and in fitting with the quality of the original boot. The best part though was the customer support which was supportive and informational. It’s nice to know that when you buy a premium band boot, there is the support company behind to effect repairs keeping your boots in tip top condition.

29 octobre 2025
Avis spontané
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Réponse de The Boot Repair Company

Thank you Wayne, we're very pleased to hear that you're happy with such an intricate repair and our customer service support.

Noté 5 sur 5 étoiles

Thank you for saving my fav boots!

The sole of my favourite Docs started coming away after about 7 years of consistent wear, and I was devastated bc they're my favourite boots ever and they don't make them in vegan anymore. I sent them to the boot repair company through the docs website and they've returned to me looking brand new, I'm so happy. The customer service is also excellent, I stupidly sent only the one shoe because only one was broken and Tom from the repair shop kindly emailed me asking to send the other and sent a free postage label for it - within less than a week of sending the other shoe they were reunited, repaired and sent back to me! I've recommended this service to everyone I know - thank you Tom and co so much for bringing my favourite shoes back to life!!

23 octobre 2025
Avis spontané
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Réponse de The Boot Repair Company

Thank you for the kind review, we will let Tom know about your kind words.
(he is sat right next to me and says thank you!)

Noté 5 sur 5 étoiles

Sent my Redwings to be have new soles

Sent my Redwings to be have new soles, they have come back looking good as new. I asked if they could do them quickly which BRC did and were turned around in a Week. The communication was great and Rachelle couldn’t have been more helpful and polite.

22 octobre 2025
Avis spontané
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Réponse de The Boot Repair Company

Great to hear we managed to get them back to you in a short space of time Andrew. Thank you for the review we really appreciate it!

Noté 5 sur 5 étoiles

First Class Repair From a First Class Brand

I sent my partners Dubarry long country boots for repair after 16 years of sterling service, the soles were coming off and had split They returned fully reconditioned and with brand new soles, they look like new. The whole process was very good updates on timelines and the courier was also excellent and all completed in 10 days

10 octobre 2025
Avis spontané
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Réponse de The Boot Repair Company

Nice to hear we had such a quick turnaround time for you Mr. Tarren. Thank you for the review we really appreciate it!

Noté 5 sur 5 étoiles

It's a no brainer. Feet are happy; wallets happy; so are the dogs

So you have this comfy old pair of boots that work for you, but you've worn them so often the tread has gone. Well, you don't have to go through the hassle of breaking in a new pair, or the expense, just send them off for repair and a couple of weeks later you have boots that will walk another thousand miles, that still fit like a glove.

Wonderful service, brilliant price compared to new boots. Just had 3 pairs repaired in a row. I'm ready for winter, and the dogs are almost as happy as my feet.

8 octobre 2025
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Réponse de The Boot Repair Company

Thank you for the kind review Stuart. Really pleased to hear your dogs are a fan of our repair work too!

Noté 5 sur 5 étoiles

First class service!

Had a Fairfax and Favor heeled Brancaster sandal logo and rivet repair done by The Boot Room. Very easy to navigate through the system. My sandal was returned in 3 days and I'm delighted with the result. Cracking company to deal with and very professional. Thank you.

26 septembre 2025
Avis spontané
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Réponse de The Boot Repair Company

Thank you for the kind review Jayne we really appreciate it. We really like the name "The Boot Room" and we're going to use it for something in the future, so thank you for that idea too!

Noté 5 sur 5 étoiles

Happy customer

Excellent communication from start to finish and a truly first class job of putting new soles on my precious boots, well worth the money!

1 octobre 2025
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Réponse de The Boot Repair Company

Thank you for taking the time to leave a review we really appreciate it!

Noté 5 sur 5 étoiles

I’m absolutely delighted …

I’m absolutely delighted … I love these Pascals and they’ve walked me through the good the bad and the ugly, I really didn’t want to part with them. This service was super … returned in way under 2 weeks and the craftsmanship is brilliant. I’m so glad I found out about this service. I am still quite amazed that they even attempted to fix them. I’d have added before and after pictures if I could.

2 octobre 2025
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Réponse de The Boot Repair Company

We hope they walk you every Clint Eastwood film. Thank you for the review we're incredibly grateful!

Noté 5 sur 5 étoiles

2 pairs of Asolo rejuvenated

I sent in 2 pairs of Asolo hiking boots. One pair about 10 the other 20 years old. I wasn’t sure what exactly to expect and didn’t think I’d get the original soles back on them. Either way, I was happy to see what I unpacked. It took about a month, as advertised. I was in no rush so didn’t really mind. The shoes used to be really light. The fitted Vibram soles seem a bit heavier. But that’s ok as it was resoling or trashing the two pairs. And the tops were way too good for trashing. I’m a happy customer.

Customer Service also helped resolve some UPS shipping issues when the boots were returned. Thanks again Rachelle.

1 octobre 2025
Avis spontané
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Réponse de The Boot Repair Company

Thank you for the review we're so pleased to hear you're happy with both pairs! I have the same soles on my Scarpa boots, don't worry you will get used to them soon. :)

Noté 5 sur 5 étoiles

Keeping my 20yr old Redwings going for another 20ys

The workmanship and attention to detail is excellent. My boots needed a repair to the bellows tongue. The new tongue is better than it was originally! The leather was colour matched to the now much darker than new leather and it's little things like resewing the original labels back in which also show a high level of care and attention. Will definitely have my custom again.

24 septembre 2025
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Réponse de The Boot Repair Company

Thank you Jason we're really pleased to hear we exceeded your expectations and really appreciate you leaving the review!

Noté 5 sur 5 étoiles

Excellent service and customer support.

Excellent service and customer support.
Sent my Dr Marten boots to be resoled - an amazing 4 day turn around! I’m delighted to say they look as good as new, if not better. Plus I don’t have to ‘break’ the leather in, which is a bonus. The workmanship is very impressive.
My faithful old boots restored to new, ready to take me on future adventures.

29 septembre 2025
Avis spontané
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Réponse de The Boot Repair Company

Really appreciate such a nice review! Thank you so much and enjoy your future adventures with them.

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