I arrived with my daughter 11 minutes late for our appointment as we’d been stuck in traffic in town. I apologised for lateness and was told by the receptionist “You’re more than 10 minutes late so we... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Visited the Ilford branch of Boots opticians and can highly recommend to anyone looking for a great experience. Both Shaheena (optometrist) and Sharon were not only professional throughout but made me... Voir plus
L'entreprise a répondu
Thw service i received in store wa fantstic when i had my eye test . I was greated by dora with a smile then i was seen by becky who did some tests before i went in to see scott fir my eye test after... Voir plus
Visited boots opticians cleveleys. V friendly helpful staff. The optician was brilliant, explained everything clearly. The assistant took time to help me choose the right glasses for me. I never felt... Voir plus
À propos de l'entreprise
- Opticien
- Fournisseur de lentilles de contact
- Centre d'ophtalmologie
- Grossiste en lunettes
- Magasin de lunettes de soleil
À propos de Boots Opticians
Écrit par l'entreprise
With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.
Discover our range of affordable glasses from our own brand range to your favourite designer brands.
We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.
Coordonnées de contact
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I would like to thank Boots Opticians Eastbourne
I would like to thank Boots Opticians in Eastbourne for their care, professionalism and patience over many years. The Optometrist takes such good care of my eyes and ensures I get any necessary treatment promptly at the appropriate centre.
The few problems I’ve had with new glasses have been quickly resolved.
I would like particularly to thank Keely for her patience and kindness in helping me and my husband select frames and making sure they’re fitted correctly.

Réponse de Boots Opticians
Boots opticians above bar street southampton
I went to boots above street Southampton to get a eye test done.jo was really welcoming when I arrived and made sure I was all booked in and seen very quickly.once the test was done Jo helped me to sort out keeping my original frames but have new lenses put it.the whole process was easy and went smoothly and I received my glasses within a week of them being sent off.when I went back to collect Julie was helpful found my order quickly and also priced me up for sunglasses which I will purchase at a later date.both staff members were very welcoming and had brilliant customer service x

Réponse de Boots Opticians
Made to feel welcome when l came into…
Made to feel welcome when l came into the store . Friendly staff and answered a few questions l had.
Witney staff are really the best !

Réponse de Boots Opticians
Boots Norwich
After an eye test in Boots Optician Norwich I chose new glasses and today picked them up. Loic helped me adjust them and was very helpful. I cannot fault the staff or service I received.

Réponse de Boots Opticians
Excellent service
Yet again, Sam has provided an excellent service for me in Boots in Cornmarket Street, Oxford, by sorting my contact lenses pre cataract procedure.
Sam is efficient and reliable and always there to greet you with a reassuring smile.
Thank you.🙏🏻

Réponse de Boots Opticians
Take your business elsewhere…
The contact lens scheme is woefully lacking since your IT upgrade circa 9-mths ago. Pre your system upgrade, never had to call to ask where my contact lens are. Post system upgrade (after a 2wk delay in all lens being posted out) today is the 3rd time I’ve had to call in 9mths to ask where my lens are. Call handler could not understand that the posting date of lenses needed to revert to where it was previously. I now have to go to the opticians for the 3rd consecutive time to request free lenses as I will run out by the time my delivery comes. I’m going to have to cancel my scheme having been a customer for over 15yrs.

Réponse de Boots Opticians
I was very well looked after
I was very well looked after. By the staff. Treated with respect and they was very helpful.
It had been many years since my last eye test.
So it was very reassuring that it was a fully extensive eye test & the service was very good.

Réponse de Boots Opticians
Professionalism at its best
My wife and I have been going into boots in Ayr with cousin who has recently had cataract surgery and required new glasses… from the first visit to getting his glasses we were all treated with such professionalism and respect from the whole department. We were so impressed with The service my wife and I went back and ordered new glasses for ourselves… Sharon was our assistant who assisted us with such professionalism to select the frames … and I must say her honesty and thoughtfulness in the selection of our frames was second to none … the three of us were very impressed with the care and assistance given and a massive thank you to everyone in the department … I nearly forgot to mention Aria who assisted my cousin who’s also in a wheel chair …. Thank you all for the best unpressured experience .. not like any of the others on the high street .

Réponse de Boots Opticians
Had a thorough routine eye test today…
Had a thorough routine eye test today and had the most amazing experience with incredibly polite and helpful and friendly staff
Was seen by the team at Boots Weston Favell Northampton.
Seen by Lynn Jason Caitlin and Sarah.
From start to finish all were very professional and informative. Jason was very reassuring about a previous eye problem and put my mind at ease. Worth the visit for that alone.
Boots Weston Favell…..you’re a great team. I shall thoroughly recommend you! Please keep up the good work!

Réponse de Boots Opticians
Boots Opticians Wandsworth. Amazing service yesterday, noteworthy amazing!!
Boots Opticians Wandsworth. High Street Southfields London SW18 4TE.
Amazing service yesterday, noteworthy amazing!!
On arrival, Tutu immediately came to my aid and got me up and running with tests. I was late and she was gracious.
Harin, one of the Opticians, was spectacular. He explained everything in detail - not highbrow, so that I had absolute clarity about what each test meant. His knowledge and customer service were outstanding. He certainly knows his stuff and I believe genuinely enjoys his work. Thanks for your perseverance and reassurance. My sight is incredibly important to me and the service demonstrated by you yesterday underscores that you wholeheartedly believe sight to be important too, in that it's not just a job to you.
Georgia, thank you for your patience with the testing and fitting me for my new glasses. Your personable approach made what could have been a tedious experience enjoyable.
Thank you all once again. It’s so important to shout out from the rooftops when you receive excellent customer service. On this occasion, the above staff at Boots in Wandsworth set a new high.

Réponse de Boots Opticians
Boots Opticians Falkirk
I visited today for my eye test and had an excellent experience at Boots in Falkirk High Street. Gemma and Karen were very welcoming and kind, and they made me feel truly valued from the moment I arrived especially Gemma, who was exceptionally warm and caring. The optometrist, Karan, was very professional, humble, and did an excellent job during my appointment. Thank you all for your outstanding care and friendly service—I truly appreciate it.

Réponse de Boots Opticians
Boots opticians in Havant
Boots opticians in Havant, absolute shambles! First visit, rude staff and didn't know how to put through an order for Bolle safety glasses. Second visit a week later after contacting Bolle, who told me the paperwork I had was correct in the first place, order was put through. 2 months later and 3 phone calls to the branch I am told the order actually wasn't put through!!! Will never use this place or boots opticians again!!!!!! Steer clear of using the Havant branch! If i could give 0 stars i would.

Réponse de Boots Opticians
Outstanding service
Outstanding service, greeted by Nicole, Jane B and Zara. Went to see Trudi to sort my contacts out. Definitely recommend this place, staff are amazing

Réponse de Boots Opticians
The staff at the Havant shop.
The staff at the Havant shop were excellent! They were helpful, professional and friendly. I was given good advice and guidance throughout my time there. The Optician made me feel comfortable and was calm and competent throughout the examination process.
The staff, Kaylee, Holly and Nicky F were a credit to Boots Opticians service at the Havant shop.

Réponse de Boots Opticians
Top service from Jose in the Wimbledon…
Top service from Jose in the Wimbledon Quarter showroom.
New frame and re-fitting lenses from my trod on prescription glasses.
£20 and all done in half an hour.
Always great service here...
Rod Jenkins

Réponse de Boots Opticians
Boots Opticians in Epsom
Visited Boots Opticians in Epsom this week. Had a very thorough eye test, with lots of photos of the back of my eyes etc. Then saw Kajal the optician, she was lovely, explained the photos clearly. Spent time talking to me about the results. A really nice and friendly lady.
I would recommend her to anyone needing an eye test.

Réponse de Boots Opticians
Never again at Cambridge Petty Curry
Never again at Cambridge Petty Curry. Crazy traffic on a Friday afternoon after school. I have an appointment at 16h20 but arrived at exactly 16h31, 1 minute too late for their 10min late policy. They offered to reschedule the appointment but I will definitely go spend money somewhere else!!!

Réponse de Boots Opticians
Polite, friendly and efficient service.
Polite, friendly and efficient service. Thorough test and everything was explained to me carefully.

Réponse de Boots Opticians
went to weymouth branch today was seen…
went to weymouth branch today was seen byAbsolam and Annie Grant could not fault the service

Réponse de Boots Opticians
I've always found the staff at Bodmins…
I've always found the staff at Bodmins Opticians friendly and helpful. On this visit I wanted new glasses from a prescription I already had from earlier. Lucy and another member of staff, helped me choose 2 pairs of frames that suited me. Lucy then explained the different lenses and costs. I choose transition lenses, which I collected today. Lucy checked they fitted me and altered where necessary. I am very happy with my glasses and the service I received

Réponse de Boots Opticians
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







