Bootsphoto.com Avis 

I liked the quality of the processing, BUT the photos arrived one week after the promised day of arrival. Despite it being 48 hours Royal Mail delivery it took considerably longer. A word required with Royal Mail to get what you and I are paying for?

I use frequently and it's always a good result with well timed delivery

Great service. Easy to use

great quality photos, arrived on time, well packaged.

received different size prints for what i asked for!

Print quality and delivery always first class

Quality and delivery service good.

Sent off my disposable camera for developing three weeks ago, a week later received a package containing my negatives and someone else’s photos. Received an apoalogy and a refund and arranged for everything to be collected so they could print photos from my negatives. Package arrived today with same photos that are not mine and my negatives! Will never use this company again.

First class product, no complaints. Excellent quality, with first class service.

Not how I wanted them to look but was the best I could do given how they 1st arrived.
When I 1st ordered them, for some reason the pictures had been zoomed in, so it cut off part of the faces in the picture. After 2 weeks of going back and forth to get responses, they gave me a code to get new ones.
This time I decided to use the app instead, it showed me the edges which would be folded over the frame, which is exactly what I ordered the 1st time, but out of fear they would zoom in again, I had no choice but to add a boarder to the picture to make sure it didn’t.
Ok quality, not amazing.

Excellent service, great quality prints great delivery

i found this old film in my parents house , i was excited to see what was on the film, waited ages in anticipation only to recieve my film back and a photo case with nothing in it , obviosly the fil was blank , not boots fault i know but wht happened to comunication ? I was charged £20 and they couldnt even put a note in to say sorry the film was blank , nothing .........

Surprised they asked for this review seeing as to how the order went. Made an order and cropped the images to fit. I know I did this because my partner asked what was taking so long with the order, I explained I was cropping the images so that we didn't have photos of the kids missing half their heads. The photos arrived with the kids missing half their heads.

To be fair to them they were quick to put this right by offering a voucher to replace the order. I did have to cut the images of my kids up though (Boots this is proper weird by the way). So using the replacement voucher I crop the images again and order replacement photos. I email Boots to ask that they check specific photos to make sure the cropping wasn't ignored.

Photos arrive. Photos not cropped. Kids missing half their heads.

Same again, cut the images of your kids up and we'll sort you out. However this time I haven't been refunded and there hasn't been no further communication from boots despite me chasing. The only thing left now is for a charge back through the bank.

Real let down, spent weeks doing this and all I got was unusable photos

Basic beyond belief. So much clicking to get the simple design I wanted. Once ordered, there’s no visual anywhere of what I ordered. I was encouraged to sign up to Ceve to keep a record of my orders but having done so, there’s nothing saved there either. The tracking page doesn’t do anything when I input my order number. Est delivery was 1-4 July. Has it been delivered??? Who knows? I guess I’ll have to contact the recipient and ask - which let’s face it - is a rubbish position to be in. The general Boots website is outdated so I suppose I shouldn’t have expected the photo section to be any better.

I never received my cameras