Born In Stockholm Avis 

430
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I paid over £200 with the custom fees added in top for what I can only describe as absolute rubbish , the bodysuit was extremely cheap material , I think i could have purchased better off Shein for £... Voir plus

Noté 1 sur 5 étoiles

I have been trying to reach them for days now, I returned what I bought, DHL has confirmed the delivery but I cant get an answer from them. Does anyone have a phone number?!?! I spent over 500€, plus... Voir plus

Noté 5 sur 5 étoiles

Fantastiskt! Jag köpte en jumpsuit på nätet till ett framträdande som inte helt såg ut som jag tänkt mig. Gick in i butiken och fick SÅ BRA hjälp med att byta och hitta ett alternativ, vilket passade... Voir plus

Noté 5 sur 5 étoiles

Jag besökte den fysiska butiken och köpte en supersnygg klänning efter att ha fått ett kunnigt och trevligt bemötande ev personalen. Jag fick bra tips på olika accessoarer att ha till också. Jag komme... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

430 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,5

Tous les avis

(430)

77 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles
Logo de Born In Stockholm

Réponse de Born In Stockholm

Tack snälla Michelle 💗
Det gör oss så glada att höra, verkligen! 😍
Så fint att du gillar både butiken och servicen 🥰
Hoppas vi får hjälpa dig igen snart ✨
Med vänlig hälsning,
Rebecka
Born In Stockholm

Noté 5 sur 5 étoiles

Så tuffa grejer!

13 mars 2026
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Tack snälla Cornelia 💗
Vad roligt att du tycker det! Det gör oss så glada att höra 😍✨
Varmt välkommen åter!
Med vänlig hälsning,
Rebecka
Born In Stockholm

Noté 5 sur 5 étoiles

Grym service

Grym service, snabb hjälp och fantastiska klänningar! 😍

12 mars 2026
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Tack snälla Anneli för dina fina ord 💗
Det gör oss så glada att höra att du är nöjd med både servicen och klänningarna! 😍
Hoppas vi får hjälpa dig igen snart ✨

Varma hälsningar,
Rebecka
Born In Stockholm

Noté 5 sur 5 étoiles

Supercoola kläder

Supercoola kläder - passar perfekt till fest och på scen om man sjunger och/eller dansar.

12 mars 2026
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Tack så mycket för din fina recension, Ninni! 💖
Vi blir verkligen så glada att höra att du gillar våra kläder, och vi hoppas att vi får se dig igen snart :) ✨
Med vänlig hälsing,
Rebecka
Born in Stockholm

Noté 5 sur 5 étoiles

Otroligt sortiment och fantastisk…

Otroligt sortiment och fantastisk personal! Så tacksam för all hjälp jag fick att hitta den bästa outfiten

11 mars 2026
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Hej Maria,

Tack snälla för din fina recension! 💗 Det var så roligt att träffa dig i butiken, och vi tyckte du blev sååå snygg i din outfit! ✨

Hoppas du får en fantastisk kväll och att vi får se dig hos oss igen snart! :)

Med vänlig hälsning,
Rebecka & Wilma
Born In Stockholm 💗

Noté 5 sur 5 étoiles

Så trevliga tjejer

Så trevliga tjejer, jag kände mig så väl omhändertagen. Och så mycket fint i butiken, hade svårt att slita mig därifrån✨

10 mars 2026
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Hej Vera,

Tack snälla för din fina recension! 💗 Det gör oss verkligen så glada att höra att du kände dig väl omhändertagen.

Hoppas vi får se dig i butiken igen snart ✨

Med vänlig hälsning,
Rebecka
Born In Stockholm 💗

Noté 5 sur 5 étoiles

Super rolig butik

Super rolig butik! Älskar ❤️🪩

11 mars 2026
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Hej Wilma!
Tack så mycket för din fina recension! 💗
Vi blir verkligen glada att höra att du tycker om butiken. Hoppas vi ses igen snart! 🪩
Med vänlig hälsning,
Rebecka
Born In Stockholm

Noté 5 sur 5 étoiles

Fantastisk personal och kläder.

Så gullig och kunnig personal, otroligt häftiga kläder.

10 mars 2026
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Hej Therese,
Tack snälla för din fina recension! 💗
Vi blir verkligen glada att höra det och hoppas få se dig hos oss igen snart! :)
Med vänlig hälsning,
Rebecka
Born In Stockholm

Noté 1 sur 5 étoiles

The dress quality is extremely poor for…

The dress quality is extremely poor for the extortionate price Born in Stockholm charged.
I thought paying premium would result in high quality, but the sequins are not even sewn on, they are glued and fall off extremely easily.
The fabric for the dress itself is very low quality, something you would expect from Shein or Temu for an item you pad £10 from.
You can’t return the items unless you pay more extortionate shipping costs.
Stay away!

27 février 2026
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Dear Michelle
I’m very sorry to hear about your experience. We were not able to find any order under your name, but you are very welcome to contact us by email at order@borninstockholm.se
, and we will do our best to help resolve this issue.

We are very proud of our designs and the quality of our pieces, and it is never our intention for a customer to feel disappointed. We have many happy returning customers who love our clothes, so it sounds like something may have gone wrong in this case. We would really like the chance to make it right.

Kind regards,
Rebecka 💗
Born In Stockholm

Noté 1 sur 5 étoiles

Scam company with cheaply made clothing…

Scam company with cheaply made clothing that doesn’t look as advertised

16 décembre 2025
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Dear Jaye,

I’m very sorry to read your review and to see our company described as a scam. We are absolutely not a scam, and we take every customer’s satisfaction very seriously.

I wasn’t able to locate an order under your name, but please feel welcome to contact us directly at order@borninstockholm.se
. We will do our very best to resolve any issues and ensure you are happy with your experience.

Kind regards,
Rebecka 💗
Born In Stockholm

Noté 5 sur 5 étoiles

Fantastisk service och utbud!

30 janvier 2026
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Hej Ebba,
Tack så mycket för din fina recension! 💗 Vi hoppas att du är jättenöjd med dina varor och ser fram emot att få välkomna dig tillbaka snart.

Med vänlig hälsning,
Rebecka
Born In Stockholm

Noté 3 sur 5 étoiles

Some outfits are not as durable even if you are gentle with the outfits.

I have purchased from this store several times because of its creativity. For what these pieces cost, I should not need multiple trips to a tailor just to make them wearable. On my first order, the stitching was already coming undone on one of the skirts. On my second order, the mirror-futuristic jumpsuit began falling apart after only one night. The sizing is also inconsistent. Even when I follow the size guide, I still need alterations. I have spent over $100 on EACH order on tailoring alone. I do like the designs, but for handmade, high-priced pieces, I expected much better durability and construction.

31 décembre 2025
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Dear Tiffany,

Thank you for your feedback. I’m very sorry to hear about the issues with the durability and sizing of your pieces. We are proud of our handmade designs and want every customer to feel happy and confident wearing them.

It seems something went wrong with the items you received, and we sincerely apologize. Please feel free to contact us directly at order@borninstockholm.se
, and we will do our best to resolve any issues.

Kind regards,
Rebecka 💗
Born In Stockholm

Noté 1 sur 5 étoiles

VARNING VARNING VARNING!!!

VARNING VARNING VARNING!!!
Fruktansvärt dåligt!
Beställde en pälsjacka som jag inte tyckte passade så bra och ville returnera den. Gick till butiken på Karlavägen där de vägrar ta emot den.
Helt sjukt! Strider mot alla lagar och rättigheter som vi har som konsumenter.

4 août 2025
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Hej Emma,

Tack för din feedback. Vi beklagar att du upplevde situationen som frustrerande. Vi vill gärna förklara att västen du nämner köptes för mer än 6 år sedan och är en modell som vi varken säljer eller har sålt på många år.

Därför kunde vi tyvärr inte ta emot den i butik, och vi hänvisade istället till att laga fodret hos en skräddare. Vi förstår att detta kanske inte var det svar du hoppades på och beklagar verkligen eventuella besvär.

Vänliga hälsningar,
Rebecka 💗
Born In Stockholm

Noté 2 sur 5 étoiles

Cheap items from China; not authentic

The item I received was accurate to the picture (hence the 2 stars) but the quality was awful. It felt like a bad Temu item (some Temu items I love), DH gate or Ali express. They definitely bought this from China for $6 and marked it up to $93. The tag that said “L”for large was sewn on shredded, backwards and uneven like a cheap $1.99 special. The Glitter sheds like crazy. I’m just grateful I only ordered one item. I’ll wear it once as a beach coverup and put it on poshmark for $15.

31 décembre 2025
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Dear Jennifer,

Thank you for sharing your feedback. I’m very sorry to hear that you were disappointed with your item. We are proud of our designs and the quality of our products, which are handmade with care, and it’s never our intention for a customer to feel this way.

I can see that something went wrong with the piece you received, and we would be happy to help resolve any issues if you contact us directly at order@borninstockholm.se
. We take all feedback seriously and want our customers to feel happy and confident wearing our pieces.

Kind regards,
Rebecka 💗
Born In Stockholm

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. They charge additional pick up fees if you’re in USA. I was not aware of that and to return the package it’s also an additional fees. FRAUD COMPANY.

15 octobre 2025
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Dear Irina,

I’m very sorry to hear about your experience. I can assure you we are absolutely not a fraud company. Additional import or pickup fees are charged by the shipping company or your government and are unfortunately out of our control.

We always aim to make the return process clear in our policy and forms, and we are happy to help any customer resolve an issue directly. Please feel free to contact us at order@borninstockholm.se
, and we will do our best to assist you.

Kind regards,
Rebecka 💗
Born In Stockholm

Noté 1 sur 5 étoiles

Do not buy from this company

Do not buy from this company - they have zero customer service - they say you have to contact them for returns/ exchanges, but they dont reply, they dont answer their online chat. Then you will get undisclosed import duties further raising the price significantly. All of their stuff is from AliBaba super cheap you can find on other websites for 75% less. At their high end luxury prices I was expecting exceptional pieces - and responsive customer service, both of which are non existent and products are misrepresented.

26 octobre 2025
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Dear Lauren,

I’m very sorry for the delay in our response and for any frustration this has caused. I can see that we have replied to your emails, but I completely understand your concerns. You are always very welcome to contact us again directly at order@borninstockholm.se
, and we will do our best to answer any further questions and help resolve any issues.

Kind regards,
Rebecka 💗
Born In Stockholm

Noté 2 sur 5 étoiles

Cheap material and poor quality

I paid £170 for this outfit as well as £53 for customs fees as in the UK. It’s for my 40th party and so I wanted something really special. The material is cheap rubbish and the mirrors have just been hot glued on and are really sparse. No sewing and the print on it looks so poor. For such an expensive garment, I’d expect much more. Given that I’m in the UK, I’d only be eligible to have store credit or an exchange. I’d lose the £50 I paid for customs as well. Very disappointing to say the least. I won’t be buying again.

17 octobre 2025
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Dear Louise,

I am very sad to read your review. I understand you feel disappointed, especially for your 40th birthday party 💗

We are very proud of our handmade designs and we try very hard to make each piece beautiful. Many customers love our clothes, so I think something went wrong with the piece you received. I am very sorry for that.

If you want, please email us order@borninstockholm.se
and we will do our best to help you, with exchange or store credit or another solution.

Warm regards,
Rebecka 💗
Born In Stockholm

Noté 1 sur 5 étoiles

AVOID THIS COMPANY!!!!!

Just wrong in every way!! My order was a month late - so missed the event I purchased my playsuit for, plus it did not fit me properly, plus it was of poor quality, plus I was hit with import taxes TWICE (approx. £120) as they shipped my order in two parts without my approval (l also bought a fur coat, which I had decided to keep, although the quality is not great). No clear mention on website of only offering exchanges or gift vouchers to UK customers, so after I returned my playsuit, I was not refunded. Sent a gift voucher instead, which I am unable to use as their stock is so limited -I don't want to order swimwear or a festival outfit, which does not leave much else to chose from their website. I placed my initial order in early June and in September it's still unresolved. So so upset with their customer care and I'm out of pocket of nearly £300!! I feel a real injustice has taken place and they do not even care.

1 septembre 2025
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Dear Lisa,

I am very sad to read your review and to see that your experience with us was so frustrating. 💗 I truly understand how upsetting it must have been to miss your event and to feel disappointed with the order and the extra charges.

We always try to make our customers happy and to explain our return policy on the website, but I see that something went wrong with your order and communication, and I am very sorry for that.

I can see that we replied to your emails, but please feel very welcome to contact us again at order@borninstockholm.se
. We will do our very best to find a solution and make this right for you.

Kind regards,
Rebecka 💗
Born In Stockholm

Noté 1 sur 5 étoiles

Do not purchase from here!

DO NOT Purchase from them if you live in the US. I purchased 3 items and received 2 of the 3 and had to pay an extra $31 customs tax I was unaware of. The 3rd item was not in my package and they apparently shipped it separately so I got a notification saying I owe another $21 for an item that I paid only $16 for. They will not respond to emails or messages. I want my refund for the 3rd item immediately as it will be returned to them via customs after 5 days. Terrible customer service and their lack of transparency of additional customs fees should be illegal. It says if you read through terms the purchaser is responsible however it would be helpful to provide what those costs would be. Nonetheless respond to emails.

8 octobre 2025
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

Dear Marissa,

I am very sorry to read about your experience. 💗 We always want to help our customers and make things right. I can see that we may have missed some of your messages, and I apologize for the delay.

I cannot look into your order here, but please email us directly at order@borninstockholm.se
and we will do our very best to resolve the issue with your missing item and any questions about customs.

Kind regards,
Rebecka 💗
Born In Stockholm

Noté 2 sur 5 étoiles

Be prepared, it is not straight forward

I ordered a dress with the expectation it would arrive within 3-7 days as outlined on the site. However, after 10 days and no communication despite mails and messages sent via chatbot,(there is no phone number to call). I was finally told the item was on back order so as soon as it was ready it would be sent express delivery. The item was eventually sent more than 2 weeks after the order was first made. I then received a call from customs telling me if I wanted to claim the dress I owed £70. The dress cost £199. I chose not to accept dress given it was so late and all the issues encountered so it was returned as unclaimed. A refund was issued minus the customs costs. So all in all I am left out of pocket and still minus a dress. All I would advise if you choose to purchase from this shop then make sure to be prepared that you will not be told the item is on back order. Communication is ad hoc and significant customs fees will be charged in addition if ordering to the UK.

21 septembre 2025
Avis spontané
Logo de Born In Stockholm

Réponse de Born In Stockholm

I am very sorry to hear about your experience. 💛
We always try to inform when items are on backorder, but I see we didn’t communicate well this time. I understand it was frustrating with the delays and the customs fees, and we're really sorry for that.
We appreciate your feedback and will use it to improve. If you want, you are very welcome to email us at order@borninstockholm.se
and we will do our best to help you.
Kind regards,
Rebecka 💗
Born In Stockholm

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