Bound Apparel Avis 

I had an issue with a tracksuit I ordered, and the customer service couldn’t have been better. Ruby responded to my emails quickly and resolved the problem without any hassle. It’s rare to come across such professional and friendly support.
Thank you for the positive experience.

I had the most fantastic customer service experience with Ruby over this past week . She stayed in touch constantly , was super friendly and resolved an issue for me as quickly as she could. Apaet from that the clothing quality is great and delivery is practically next day . Couldn't be happier.

Incredible quality products. The material of the lounge wear is amazing. So comfy. Like wearing a cloud. Sizes are very oversized. Ruby was incredibly helpful to me. Great company.

Ruby was extremely helpful in my dealings with her. I was so happy to receive a formatted printable version of the gift cards I ordered. I can highly recommend Bound Apparel for their customer service. Thank you Ruby.

I bought leggings awhile ago , I love them , they’re so buttery and flattering. However, the seam was starting to come loose.
I emailed the team and Ruby was so accommodating and pleasant to deal with! She made my expierence so easy as quick!
Thanks so much to Ruby and the bound apparel team!

I had a great experience with Bound Apparel’s customer service during the busy Black Friday sales. I accidentally made an error in my order, but Ruby replied within minutes and was incredibly friendly and happy to help. She handled the fix straight away, kept me updated throughout the process, and answered all my follow up queries without any delay.

Ruby was super helpful and prompt with her response to my email and a pleasure to deal with !! Xx

I had a small issue with part of my order, Ruby was so pleasant to deal with and replied so fast , nothing was difficult,
So efficient! Xx

I had a problem with an order ,my own fault !!! I ordered the wrong size for my daughter .I email the company and Ruby replied and sorted everything out for me and was so helpful .Really good customer service

I had to reach out to the Customer Care team today. The Manager, Ruby, was really attentive and understanding and dealt with my query quickly and efficiently. Thoroughly recommend!

The customer service is excellent, Ruby was brilliant and resolved my issue really fast and was very friendly. (Especially as the issue was technically my own fault!) The ordering process is seamless. Huge thanks to Ruby. This is the 2nd time I've ordered from Bound Apparel and I would recommend them without hesitation.

The tracksuit is unreal!! I’ve long legs and the length is fantastic! Super soft

I made a mistake with my order so I contacted customer service and I was so lucky to speak to Ruby who was so helpful.
I will definitely order from them again.
Thanks again Ruby

Needed to return an item and got in contact with Ruby from Bound Apparel who was extremely helpful with my issue. She was very efficient and dealt with my query immediately.
As usual a very helpful and efficient company.

I had a small issue with my order, and Ruby from Bound Apparel went above and beyond to help me. She replied so quickly and handled everything with such kindness and understanding. I ended up genuinely amazed by how well everything was handled. Ruby was so thoughtful and truly cared about getting things sorted, you just don’t see that level of kindness often anymore. This was literally the best customer service I’ve ever experienced.
I’m honestly so impressed with both Ruby and Bound Apparel, and I’ll definitely be shopping here again !! 💛

I had a problem with a pair of leggings that I recently purchased, so made contact. Ruby was on hand the very same day & resolved my problem rapid fast & very efficiently!! Fantastic customer service from Bound Apparel!!!

I absolutely love everything I got from Bound. Sizes were all perfect, quality was great and I love the shorts maybe even more than my Lululemon align which were my absolute faves prior to ordering the bound 6” shorts. They don’t rise up and even though there is no front seam it doesn’t give the “Barbie crxtch” look which I just can’t stand. I also got three different tops in my order. All of them great, flattering and true to size. The delivery was insanely fast as well. I made the order on a Sunday, the following day was a bank holiday Monday and I received my package the Tuesday morning! Really like supporting an Irish brand also.

I have emailed customer service and have been on to Ruby on many occasions. She has always replied promptly and efficiently and has been ever so helpful in returning one of my items and answering all my other queries, no matter how big or small they may be.

100/10 alwayss. Bound never fails

Very quick to reply to emails, queries and concerns. My order came within 3 days, very fast postage. Quality of clothing is impeccable, wow, and absolutely love my active wear set :)