Bowtastic Hair Accessories Avis 

1 354
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic choice of hair accessory colours. Only place I can get my daughters correct school colours. Customer service is the best I have ever experienced with any company as I’ve messed up two out of... Voir plus

Noté 5 sur 5 étoiles

Fantastic value. I see these bows in shops and cannot justify £6-8 per bow! These are 10 for £10 is amazing and they're beautiful..my daughter wants to wear them already and it's the summer holidays!... Voir plus

Noté 5 sur 5 étoiles

I ordered a box of school bows for my daughter starting school and they are absolutely perfect and exactly what I was looking for! Will definitely be buying more

Noté 5 sur 5 étoiles

Great selection of hair accessories the hardest part is choosing!! Lots of choices too from school bobbles, clips etc to every day scrunchies. Also if you’re unsure if the colour will be the right sha... Voir plus

À propos de l'entreprise

  1. Boutique d'accessoires de mode

Écrit par l'entreprise

Bowtastic offers a wide range of hair accessories.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
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1 étoile

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4,9

Tous les avis

(1 354)

92 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Not as advertised

I ordered the ten for ten school offer however they didn't come packaged the way they are shown in advertisements online. They did not have any tags and were just thrown loose into the box, which was taped up and bent. I don't know if they just take zero care when you purchase an offer, or if this is how they send all their packages. Overall disappointed, I don't even know if these are new or returned stock due to the lack of tags.

13 août 2025
Avis spontané
Logo de Bowtastic Hair Accessories

Réponse de Bowtastic Hair Accessories

Hi Lou,

Thank you for your review.

It does state on our website that the backing cards are not included in any of the 10 for £10 offers on our website, here - https://bowtastic.co.uk/collections/school-10-for-10-june

I'm not sure what advertisement you are referring to online but I'm more than happy to look at this for you if you could send me the advertisement you have seen to support@bowtastic.co.uk

I'm sorry to hear that your postage box has arrived bent, I'm not sure what you are referring to 'taped up' but again I'm more than happy to look at this for you if you could please provide pictures of the box. All postage boxes are taped up to prevent the order not arriving in the postage box, it would be silly for us not to tape up the box.

In regards to your zero care - the order is sent through the postage system, unfortunately this is something that we have no control over, all bows are presented in the box before being sent.

Returned stock is not returned to our website, it is donated to our local charity shops. I can assure you that all items that are sent are brand new and unused.

Please feel free to contact us regarding these issues and I'm more than happy to look at this further.

Noté 5 sur 5 étoiles

10/10 recommend!

I have ordered from Bowtastic 3 times now and every time I am blown away by the quality. Even during peak times (such as currently, just before back to school!) postage has been swift, and all orders have been correct! I won’t go anywhere else for my bows now.

11 août 2025
Avis spontané
Noté 5 sur 5 étoiles

School hair bows and bobbles

Absolutely amazing quality products and super fast delivery order Saturday was here by Monday. I got the 10 for a £10 bundle such an amazing deal! Won’t be going anywhere else for my bows

2 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Lovely hair bows

Purchased the £10 for 10 school bows and they are lovely. Plenty of beautiful bows to pick from! Exactly as pictured and arrived quickly. Highly recommend.

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Ordered some school bows

Ordered some school bows, and arrived on time. Got a bit wet, due to post a leaving on floor rather than post box and they sent new ones without even asking. Quality bows, with quality customer service.

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Bows!

Speedy delivery
Excellent value for money
Bows, clips and slides which perfectly match our daughters school uniform colours and complete her look beautifully
Thank you very much!

31 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Fab bows!

Ordered school deal. Excellent value and fantastic range of well made products to choose from. Will definitely be ordering again.

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent value and great quality products.

I ordered the school 10 for £10.00 deal for my daughter.
The variety is immense, I spent ages choosing the various different clips and bobbles to order.
The package was delivered very quickly with lots of great communication and updates.
The bows and clips are really pretty and very well made. They are also much bigger than I was expecting. I can't wait for September to start using them (although daughter couldn't resist and has been wearing some already during the holidays).

27 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

AMAZING quality!!

Ordered the multipack of bows and an extra big bow for my daughter going back to school in September, I had similar bows for her last year from a different retailer and they ended up falling apart within a few months so thought I'd invest a little more in some for her this year... As soon as I opened the box I was so impressed by the quality of the fabric and how the bows have been made! These will definitely last me a lot longer, I'm extremely happy with my order! 😊

5 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Lovely items

Lovely items. Great delivery. Look great quality. Will be using on my daughter’s first day of school next Wednesday.

30 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant - so happy!

Wow. I’m impressed. Ordered bows in preparation for my child starting reception in September and I am so so impressed. The colours are vibrant, the quality is fantastic. The material used is such good quality. And not to mention the range of colours available (our school colours are blue and yellow) is brilliant.
I’ve recommended to my friends and they’ve placed orders already! Thanks again.

1 août 2025
Avis spontané
Noté 2 sur 5 étoiles

Empathy required

I recently made my first purchase with this company and, unfortunately, made an error during the ordering process. I had intended to take advantage of the "10 bows for £10" offer, but due to the demands of parenting two young children, a demanding job, and other distractions, I inadvertently failed to apply the necessary promotional code at checkout. I fully acknowledge that this was my oversight.

However, upon realizing the mistake, I promptly contacted the company to see if the issue could be rectified. I was informed that no adjustments could be made.

While I understand that the error was mine, I question the logic of requiring a promotional code after a customer has already clearly indicated their intent by selecting the "10 for £10" offer on the website. This additional step feels unnecessarily cumbersome, particularly for first-time customers.

Regrettably, based on this experience, I do not intend to use this company again. While customer service did respond, the interaction lacked empathy, flexibility, or any genuine effort to assist a new customer, which is disappointing

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

My bow order for my daughter has just…

My bow order for my daughter has just arrived , the quality is amazing & so is the colour & the sizing , delivery was very fast which is always a good thing , absolutely love them

31 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fantastic quality

Absolutely fantastic quality! Amazing selection, I was spoilt for choice, and the price just makes the shopping experience even better. Fast delivery and beautifully packaged. 10/10 🎀

28 juillet 2025
Avis spontané
Noté 3 sur 5 étoiles

Slightly disappointed

Slightly disappointed, bows are great but bought as presents and thought they would come in a presentation box like the photos, came in a clear plastic bag

16 juillet 2025
Avis spontané
Logo de Bowtastic Hair Accessories

Réponse de Bowtastic Hair Accessories

Hello Danielle,

Thank you so much for your order, this is much appreciated. I am sorry to hear about the slight disappointment with how your order arrived.

I can see that on your order you purchased;
2 x Surprise School Bundle - Matching Pairs - Royal Blue & Royal Blue Gingham
1 x Surprise School Bundle - Matching Pairs - Red & Red Gingham

As per the description of each school bundle if more than 1 bundle is purchased they will all arrive in one postage box, please see the description here - https://bowtastic.co.uk/products/surprise-school-bundle-matching-pairs-royal-blue-royal-blue-gingham

As stated in the description the items are pictured in a standard postage box, not a presentation box. We have gift options available at the checkout.

We have a FAQ page for customers who need advice on packaging, please find below the answers to both queries;

WHY DID I RECEIVE MY ORDER IN ONE BOX?
All items placed on one order will be sent in one postage box, under one shipment cost.

WHICH BOX WILL MY ORDER COME IN?
At Bowtastic we are always looking for ways to improve our packaging, so your order may arrive in a white letter box or it may arrive in a brown parcel box depending on the contents. Please note this is a postage box only.


We are saddened to hear that your review is less than five stars but we understand you may not have seen the information on the products purchased. As always we are happy to advise prior to purchasing via email or via our social media outlets.

We hope that we can restore or maintain faith in our small business sometime in the future. We strive to maintain a five star service throughout and will endeavour to improve our service across all areas. Your feedback is valued.

Kind regards
Charlton

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